Kofcaz Holidays from £274

Exceptional service, such kind staff and cleaners. You’re very well taken care of. Very clean, excellent and safe location a few min walk from the Mosques and bazaar as well as a main strip with restaurants, shops, salons, Shisha lounges etc. definitely try the Ortaklar restaurant across the road it’s amazing especially the hummus! Breakfast could have more variety, rooms are a little small but cosy, gym is basic, and can get noisy as it’s so central. Overall loved the stay though and the benefits far outweigh the criticism.

The staff was 10/10 loved every single one that helped me

It was the staff that made all the difference! Excellent service. Centrally located for most of the popular sights. Hotel's exterior may need a make over but rooms are cozy n has everything one needs. Great stay overall.

Booking for ground floor but gave top floor room Key card didn’t work on several occasions Felt coerced into going on a boat ride when we first arrived (which was not quite to my taste) Strong smell of tobacco randomly in our room Staff in general quite helpful

Since my first review was rejected, I’ll rewrite as simple as it gets. As a second stay at Richmond in Istanbul, i can clearly say the following: Staff are not friendly, if you ask for something as if they don’t like to help. Most important thing, I don’t know if I can trust this hotel again when my suitcase was gone missing from the reception safety!! The manager was the only helpful person who made sure we located our suitcase and got it back while taking us to the airport on his expense. Other than that, the hotel is nice, clean, perfect location with fine rooms.

Just for sleeping is okay.