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Reviews of Kodiak Compass Suites

2.5 out of 5
Kodiak Compass Suites
203 Alder Lane, Kodiak, AK

Reviews

8.8

Excellent

Rating 10 - Excellent. 80 out of 124 reviews" "
Rating 8 - Good. 26 out of 124 reviews" "
Rating 6 - Okay. 9 out of 124 reviews" "
Rating 4 - Poor. 5 out of 124 reviews" "
Rating 2 - Terrible. 4 out of 124 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Salwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the worst experiences! The elevator was broken when I got there. My room was at a lower level and they didn’t have any staff to help me bring my bags down. The place is super noisy and front desk staff are not friendly or helpful at all! I wouldn’t recommend staying here.
Stayed 1 night in Feb 2024
Response from Kodiak Compass Suites on 5 Mar 2024
We apologize the elevator was out of service during your stay. There was a major power outage that affected the elevator, and we flew an elevator technician over from Anchorage to fix it, as it wasn't operable otherwise. We are sorry you did not enjoy your stay, our apologies.

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

THOMAS

Stayed 1 night in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recimmend
Front desk clerk was very kind and accommodating
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a huge freezer for fish
Stayed 1 night in Jul 2023

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought thay every person from Compass Suites we came in contact with was pleasant, hospitable and helpful. The only 2 issues we had were we requested in the reservation to have waterview 5 months in advance and the business office was not working for us to print boarding passes. But the rooms were clean and the continental breakfast was perfect
Stayed 1 night in Jul 2023

10/10 Excellent

CARLY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice
Stayed 1 night in Jul 2023

8/10 Good

Cia

Liked: Property conditions & facilities
Should have offered breakfast.
Stayed 3 nights in Jul 2023

6/10 Okay

Lumy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel itself is great. My review is only on how they treated guests when the tsunami evacuation alarm came on. The receptionist could care less about the worried guests and told everyone there was no need to evacuate. We had to get a taxi to take us to higher ground.

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service
Refused to honor Expedia contracted rate. Required payment of $50/night over the Expedia promised rate.
Stayed 4 nights in Jul 2023
Response from Compass Suites on 17 Jul 2023
Front desk did correct the amount after going back through the booked details. There was confusion from the standard Expedia rate and the "Exclusive Mobile Discount-Member" rate that you booked, when the rate reverted with some changes the front desk had made in the reservation. Our apologies but all should be correct now.

10/10 Excellent

Olena

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 1 night in Jul 2023

10/10 Excellent

Teresa

Stayed 1 night in Jul 2023

10/10 Excellent

Olena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and services
Stayed 1 night in Jul 2023

10/10 Excellent

joan

Stayed 2 nights in Jun 2023

10/10 Excellent

Buddy

Stayed 6 nights in Jun 2023

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place, everything is good and includes breakfast.
Stayed 1 night in Jun 2023

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Everyone friendly and helpful!
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 1 night in Jun 2023

10/10 Excellent

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

cedric i

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I don't understand why this place doesn't have an higher rating everything was just like it said it was well kept up all the way around highly recomond
Stayed 6 nights in May 2023

10/10 Excellent

James, Ocean Pines

Liked: Staff & service, property conditions & facilities
A new and well laid out hotel, which provided me with a very enjoyable stay. The rooms were comfortable and large and the internet excellent. Vehicle or walking access, both in and out was easy and convenient, as was the parking. The staff was very friendly and helpful and I have no complaints.
Stayed 3 nights in May 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Eurika

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a lot newer compared to other hotels. The room is clean and have a lot of amenities including a microwave and fridge. They do not have a restaurant inside the hotel but they have a small area to buy snacks and microwave meals by the front desk. There’s also a restaurant next door at the other hotel. They also have a lot fo parking available. Would stay again.
Stayed 1 night in Apr 2023

10/10 Excellent

Gabriel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms

10/10 Excellent

Jeanette

Stayed 1 night in Mar 2023

10/10 Excellent

Jeanette

Stayed 3 nights in Mar 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfy
Stayed 1 night in Mar 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2023

10/10 Excellent

Dayln

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly and fast
Stayed 1 night in Mar 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property and clean. Central location is great.
Stayed 1 night in Feb 2023

6/10 Okay

Dayln

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The parking lot was filled with ice, no salt was put down for the safety of guests. When we checked into our room
Stayed 1 night in Feb 2023

4/10 Poor

Sherry

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The rooms are spacious and having a full sized refrigerator, microwave, and dishes was nice. However when I asked about throwing out our overthrowing trash I was directed to the dumpster - across the street. The weather was rain/wind and I was given a larger trash bag so that I could consolidate my trash, but would have been convenient to have it removed from hallway or given a place to put it inside the building. Also, the pantry was closed from 11 pm - 5 am due to staff shortage. but it was closed at 10:50 pm - although I was allowed to get bottled water to charge to my room. No dining facility on site but nice option next door at the Best Western (Chart Room). It was off season (Jan/Feb) and didn't seem full, but still appeared to be understaffed. Room was dusty and tv resolution was very poor. I was told it was because of the wind, but the picture was still fuzzy without wind. TV should be replaced. I was charged $15 extra per night for a rollaway bed that we had to make up ourselves. No discount on throwing out our own trash :-)
Stayed 8 nights in Jan 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in Dec 2022

8/10 Good

Michel

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel shuttle was advertised virtually impossible to use very frustrating
Stayed 1 night in Dec 2022

10/10 Excellent

Michel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

alanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked my room,(Queen Suite) last minute with Expedia and welcomed warmly on arrival shortly there after. The room wasn’t ready, but the receptionist was happy to hold my luggage securely and recommended a taxi service as I wanted to do some shopping. When I returned the suite was clean and ready for me. The corner room was expansive and the bedroom separated by a half wall giving the remaining space the feel of an apartment. Full kitchenette, comfortable sofa, side table, desk and 2 chairs. The property is new with clean modern lines, and I would highly recommend Compass Suites to anyone staying overnight in Kodiak.
Stayed 1 night in Dec 2022

10/10 Excellent

stephen

Stayed 2 nights in Nov 2022

10/10 Excellent

Kimberly, Bonney Lake

Stayed 1 night in Oct 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 4 nights in Sep 2022

10/10 Excellent

Martha

Stayed 1 night in Sep 2022

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, kitchenette was nice, breakfast bites were fresh.
Stayed 1 night in Sep 2022

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Positive Great staff very friendly and helpful, good beds, walk-in freezer for storing fish, airport shuttle Negative Property is very run down and in need of a major overhaul
Stayed 1 night in Aug 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Kodiak!
The front desk manager was outstanding! She made us feel very welcome and made certain we were aware of the property amenities.
Stayed 1 night in Aug 2022

8/10 Good

Selwyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and appreciated the staff for accommodating us when our plans changed. We will recommend and return to your hotel, thank you!
Stayed 1 night in Aug 2022