Junior Suite, Pool View | Beach/ocean view
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Reviews of Phi Phi Nice Beach Hotel Hip

3.5 out of 5
Phi Phi Nice Beach Hotel Hip
17 Moo 7, Ko Phi Phi, Krabi

Reviews

6.6
Rating 10 - Excellent. 34 out of 180 reviews" "
Rating 8 - Good. 62 out of 180 reviews" "
Rating 6 - Okay. 35 out of 180 reviews" "
Rating 4 - Poor. 21 out of 180 reviews" "
Rating 2 - Terrible. 28 out of 180 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Love everything
Stayed 3 nights in Apr 2024

4/10 Poor

Lucas

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great and had access to sun beds on the beach. Could arrange for long boat day trips to pick you up from the beach right outside hotel which was convenient. Hotel provided beach towels. Room balcony did not lock. Major leak in toilet ceiling meaning it could not be used. Rooms felt cramped due to lay out. Rooms felt dirty. Shower was always cold and had fluctuating water pressure. Overall the hotel needs a major renovation.
Stayed 2 nights in Feb 2024

2/10 Terrible

robin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty food bad noisy in back and room piping
Stayed 4 nights in Feb 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL I’VE EVER STAYED IN
The worst hotel I have ever stayed in. It might look nice in the pictures but that’s as far as it goes. The room was filthy, dust, suspicious stains on the walls, ripped and stained bed sheets, cold shower that just trickled, leaking basin tap, broken toilet that barely flushes or refills, can not shut toilet door as it’s so small, everything is rusty all over and rotten balcony rails, ceiling covered in mould from barely working air conditioning, a rusted old fridge full of ice, overall this is the worst place I have ever stayed in and for $100 a night it is basically robbery.
Stayed 4 nights in Jan 2024

6/10 Okay

Cristian

Travelled with partner
Liked: Cleanliness, staff & service
The drainage galley smells very bad. It needs attention
Stayed 1 night in Feb 2024

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Lissandre

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Please think twice before staying here. Our room smelled like mould, the shower was cold, the sheets were disgusting, the tap was broken and overall the room gave us the creeps. We love hostels and all kinds of accommodations and this one was the worst. Incredibly expensive and the photos look way nicer than it is.
Stayed 3 nights in Jan 2024

2/10 Terrible

Thomas

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Eren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A terrible experience - feels like a hostel room
We’ve stayed in Krabi for 4 nights, this was the first property we checked into. The smell in the room was terrible (similar to a bathroom floral spray or the urinal balls). The room was very small and old. The bathroom door closed right where your feet is so you can’t move. The entire place didn’t feel clean. They don’t monitor the front desk after 10pm so there’s no one to talk to, so we couldn’t obtain the WiFi password. I mean it truly felt like a motel rather than a hotel. The photos here don’t reflect reality.
Stayed 1 night in Jan 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The hotel is so run down and needs a total face lift ,the rooms smelt really bad and the toilet and shower smelt really damp ,the shower broke off the wall and the maintenance fix it but left a screw in the shower which my wife stood on as the ligthing is non existent,the hotel is so over priced its unreal ,would never stay again and would recommend anyone to try and find somewhere else to stay ,its a shame as if the hotel was looked after it could be really nice
Stayed 4 nights in Dec 2023

4/10 Poor

irene

Stayed 2 nights in Nov 2023

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stay was fine but wasn’t good value for money
After reading the reviews before we were due to stay, I was very nervous about what the hotel would be like. I thought the hotel was fine, not as bad as some of the reviews made out (in my own experience), but in hindsight we wouldn’t have paid the amount we did for what we got. When we arrived, we were met at the pier by a hotel member of staff who took our bags and we walked for about 10 minutes to the hotel. Check in process was easy. Room was big. Good at first glance. However, there was a lot of dust on some of the surfaces, the shower head only stayed on the holder when it was off (so you had to hold it when you showered), the toilet smelled like drains, and the worst part for us is that there was a small bit of sand inside the bedsheets, which is so hard to get rid of!
Very dusty!
Stayed 3 nights in Oct 2023

8/10 Good

Dave

Location far enough along beach to be quiet at night. Room good value for price. Lovely view from balcony. Breakfast was poor. Not worth going down for. Pick up a nice brunch in main shopping area.
Stayed 2 nights in Jul 2023

4/10 Poor

Elizabeth

Stayed 3 nights in Jun 2023

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

6/10 Okay

Nick

Disliked: Cleanliness
Not the cleanest place and the bathroom smells really bad. Pretty good location there is a market right by and the center of Ton Sai is like a 10-15 min walk. The buffet breakfast closes kind of early and is meh and the staff are just kind of there, not rude but definitely noticed the difference in hospitality compared to other places. Also the in room safe isnt attached to anything. I would try to find another place if you are staying in Phi Phi but its not terrible but not at all worth the price.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DONT STAY HERE!
Outdated. Old photos - not a true representation of the hotel and rooms. Dirty rooms, stains on bed sheets (and sand?!) marks over the wallpaper, dust on furniture (as if it hadn’t actually been cleaned?!) insects beside the coffee mugs, no toilet space - cannot even close the door?! Constant toilet drain leak. Found cockroaches in the bathroom AND a couple in the shower. Mosquito/insect bites during stay even after we used the spray. Just overall disgustingly unpleasant and the owner does not even bother to care about it. I really don’t know how it’s allowed to have 3 stars and get away with it because this should be shut down or completely redone. FYI, we came across a guy who complained at reception that his bedsheets had blood again on them and they refused to change it as they don’t know any more left… Seriously? Don’t do it! You’d be better off sleeping on the beach instead.
Stayed 2 nights in Jan 2023

6/10 Okay

Wayne

Travelled with partner
Disliked: Amenities
The beach area was nice and service was good
Stayed 5 nights in Jan 2023

2/10 Terrible

Isabella

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches, blood on the wall, no water to shower, unfinished room! Unfriendly staff! DO NOT STAY HERE! DO NOT WASTE MONEY!
Stayed 1 night in Jan 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

2/10 Terrible

Larane

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Like. Beachfront property, minimal steps to room, however no lifts, so if anyone is disabled this hotel wouldn’t work. What I didn’t like. In my view I was very disappointed with this hotel. In fact it wasn’t a hotel it’s was a large shack. Disgusting, filthy, unsafe, outdoor patio door did not lock. This “hotel” is more like a hostel. Breakfast was shocking, we ate elsewhere, room smelt, standards not exceptable, staff not very friendly or experienced, no customer service. All in all DO NOT STAY HERE.
Stayed 2 nights in Jan 2023

2/10 Terrible

Bram

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality and condition of the hotel is very poor. Additionally, the lock falls almost out of the door. The safe doesnt work and can just be taken out of the closet, water heater doesnt work, credit card processing, doesnt work. Cash only etc etc..

6/10 Okay

Desiree

Location was great. A/c had a hard time keeping up and they had to come in twice to fix it. Breakfast staff never smiled and food was ok.Hotel was kinda grunchy.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
The property is in a good spot if you don,t want it too noisy .. Only 10 or 12 minutes walk from Tonsai pier . Slightly disappointing that the hotel didn,t meet us at the pier as promised, but that may be a communication problem , and it was not a bad walk . The only real bad point was that the pool was very highly chlorinated . I would say to a dangerous level . We went in the sea instead which was lovely . breakfast was fine , the aircon was reasonable and all in all not a bad place for the money . Lovely Island and well worth a visit . If you take a boat trip , please try and take a local long tail boat, they are much better and you are helping maintain a tradition .
Stayed 1 night in Mar 2020

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel few steps away from Phi Phi party
Overall the place was nice with only a few things a little uncomfortable for us. Bed wasn’t to our liking. Bathroom was tight and small. The hotel staff was great and friendly. Pool and the beach were great. We would stay here again
Stayed 2 nights in Feb 2020

10/10 Excellent

Craig

Liked: Staff & service
Great location, needs a bit of an update to the rooms but otherwise great choice
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location of the property is perfect if you are looking for a quiet location that is away from the crowds. The pool was fantastic, and was a nice refreshing (but not too cold) temperature. Lots of chairs and umbrellas around the pool to relax. The staff were super helpful and willing to assist with any request you may have. Our room however was extremely disappointing. There was a strong musty odor and the room conditions were poor (mold around air conditioning unit, shower leaked into the room, torn wallpaper, balcony door difficult to open). Fortunately we had beautiful weather during our stay so we were able to spend most of our time outdoors.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Amazing beachfront location
The best thing about the hotel was definitely the location. If you want to be in a quieter part of Phi Phi away from the nightly crazy loud parties by the hostels and hoards of day trippers walking past you trying to sunbathe, then this is the place for you! The beach is right in front and you get a discount on kayaks being a guest of the hotel. Highly recommend getting a private longtail boat for a sunset tour - you can take your own beers and snorkel/swim in the bays with your own driver leading the way. Definitely worthwhile and was a favourite part of our trip! Only downsides were breakfast could’ve been better and the rooms were quite dark (but clean/comfortable).
Stayed 3 nights in Jan 2020

10/10 Excellent

Grigoriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and the view. Everyone was friendly and helpful.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely location
Great location in the quieter area of Tonsai pier, with just an enjoyable stroll to the centre of activity about 10/15 minutes away. Staff all very friendly and accommodating. Room was fine and pool/private beach area beautiful.
Stayed 3 nights in Aug 2019

10/10 Excellent

Patty, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, stunning hotel with perfect location on beach. Staff was so welcoming and always helpful. Someone was waiting for us at the pier upon arrival and brought our luggage to and from the hotel complimentary. Room large, clean, with view of pool and beach. Large, delicious buffet breakfast included each morning. I would DEFINITELY stay again!!
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Average beach hotel phi phi
Hotel was close to pier. Breakfast was ok. Nice pool and beach on quiet end of phi phi. Room was big. Could use a little updating . We would stay here again!
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveller

Not good
Very small rooms , a/c was not good
Stayed 3 nights in Aug 2018

10/10 Excellent

Roxana, Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, near the beach, comfortable beds
The hotel was very spacious and had friendly staff. Walking distance from the beach and pier.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
The room was waaay too small, had the room and the bathroom been bigger it would have been great, and also the see through toilet closet in the front of the room is just plain ODD!
Stayed 2 nights in May 2018

8/10 Good

Patrick, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near beach
Very nice hotel near to the beach but about 10 minutes walk to the town where the main shopping area are located. Breakfast quite good.
Stayed 2 nights in Apr 2018

6/10 Okay

Ciaran

Liked: Room comfort
Not as good as it was 18months ago. Breakfast disappointing and rooms in need of some maintenance

10/10 Excellent

Janderous, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and vibe
The hotel was awesome. Nice pool and private beach. Short walk to the heart of Phi Phi. Perfect if you like to hit up the restaurants, bars and main beaches but still be out of the craziness that is main phi phi.
Stayed 2 nights in Mar 2018

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel on the beach
Hotel is on a secluded end of the beach. Great walk in beach access. Hotel rooms are nice with a boutique feel. Wonderful hotel pool. Staff is pleasant and helpful.
Stayed 2 nights in Mar 2018

6/10 Okay

Lorrie, Canada

Very good location
Room was back facing onto poor view of water tanks and garbage. Room was neat and tidy. Staff spoke very little English so communication was poor. Breakfast was very good. Lots of variety. Great location. A 10 minute walk from pier.
Stayed 4 nights in Mar 2018

4/10 Poor

Mike, Canada

Disliked: Property conditions & facilities, room comfort
The hotel pictures do not reflect the reality of the hotel and the beach. It is a boat parking lot for the most part with little to no room to swim.
Stayed 3 nights in Mar 2018

10/10 Excellent

Rita, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel right on the beach
As soon as I got off the ferry they were there to greet me and carry my luggage with big smiles I absolutely loved my stay here the hotel staff were so kind and helpful! The room was very nice and clean. The location was perfect far enough away from the night life but close enough to walk to. The breakfast was great also I have no complaints about my stay in fact I look forward to visiting again if going to koh phi phi this is definitely the hotel to stay at!!
Stayed 3 nights in Feb 2018

2/10 Terrible

Greg , Houston

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel!
Stuff is unfriendly and was trying to charge 10% more on my final bill for food and drinks at check out for paying it with cc. Room I got was supposed to be Suit with Ocean View but no view at at all. Room, bath, toilet and balcony are tiny. Room smells bad! Stinking! AC is noisy and it blows right to your head. Hotel restaurant is way overpriced! Won't recommend to anyone.
Stayed 3 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and cosy. Great pool And in a great spot
Stayed 2 nights in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018