Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk
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Reviews of Quality Inn

2.5 out of 5
Quality Inn
11717 Campbell Lakes Drive, Farragut, TN

Reviews

4.6
Rating 10 - Excellent. 5 out of 78 reviews" "
Rating 8 - Good. 11 out of 78 reviews" "
Rating 6 - Okay. 16 out of 78 reviews" "
Rating 4 - Poor. 18 out of 78 reviews" "
Rating 2 - Terrible. 28 out of 78 reviews" "

4.2/10

Cleanliness

6.4/10

Staff & service

4.2/10

Amenities

4.4/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dajo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poultry
The standard has dropped not good for habitation. Came late so managed to spend the night
Stayed 1 night in Oct 2021
Response from Kevin on 18 Nov 2021
Dear Dajo,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Health Department should shut down this bio hazard
Disgusting! Blood on curtains, cigarette ashes on the floor, stained comforter, wall peeling from water damage, leaky faucet, smelled musty and smoky.
Stayed 1 night in Oct 2021
Response from Kevin on 24 Oct 2021
Dear Anonymous, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so disgusting that we left 2 days into our week stay and paid for another place to stay. We saw 3 different rooms at this motel and they just kept getting worse. If you like mold, bugs, and a dirty room then this is the place for you. PSA they have ONE MAN to clean this entire motel, just one.
Stayed 4 nights in Oct 2021
Response from Kevin on 24 Oct 2021
Dear Danielle, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

6/10 Okay

Darlene A.

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This place hasa lot of work that need to be done. When I walked in the room assigned to me, I smelled mold. Look in the bathroom right away, and there it was all around the bath tub. I asked to be moved right away.
Stayed 2 nights in Oct 2021
Response from Kevin on 24 Oct 2021
Dear, Darlene, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Kevin on 6 Sept 2021
Dear Barbara, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

patricia

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2021
Response from Kevin on 5 Sept 2021
Dear Patricia,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Krunal on 30 Aug 2021
Dear Vivian ,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than basic
Based on the price and location, I didn't expect much. But I was surprised at how accommodating the staff was with my questions and the assistance they provided while helping me park my moving truck and the car-carrier attached. Also, the a/c worked very well, so I couldn't have asked for much more.
Stayed 1 night in Jul 2021
Response from Kevin on 6 Aug 2021
Dear Edward, Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

8/10 Good

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from kevin taylor on 19 Jun 2021
Dear Jerri, Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

2/10 Terrible

Lizette

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kevin Taylor on 14 Jun 2021
Dear Lizette,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2021
Response from kevin taylor on 24 Jun 2021
Dear Anonymous, Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is a dump! Trash and cigarette butts all over,couldn't take a shower ,unable to regulate hot and cold.People hanging outside 4am.
Stayed 1 night in Jun 2021
Response from Kevin Taylor on 14 Jun 2021
Dear Anonymous,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Pamala A

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Kevin Taylor on 14 Jun 2021
Dear Pamela , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Jesse

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not book this hotel
We booked the non smoking room,we got in so tired from a very long ride and decided to bare with the smell, took 2 hrs rest then took shower then we found out towels are all stained looks like unwashed terrible terrible dried ourselves with hair dryer.and that gave us the reason to double check our bedsheets pillows and found out stained yellowish and nasty nasty colors with cigarette holes all over, dust in every corner of the room handle-cap handle at the shower is broken.We asked for a replacement of our sheets towels and Lysol, too tired to move to different hotel since it was too late…my wife replaced the sheets and sprayed Lysol all over the bed and the entire room.In this pandemic time all the guests wanted is a clean and comfortable room to stay, in between our tiring travels,but this hotel is not after their guests health and comfort they don’t care if they’re the carrier of the virus because of what they give their guests…unbelievable
Stayed 1 night in Jun 2021
Response from kevin taylor on 19 Jun 2021
Dear Jesse, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor
No hot water. Shower heads not completely functional. Hair dryer did not operate. Tv remote not operational. No USB port to charge a cell phone. When i told the front desk at check out, she did not want to write down the issues i pointed out. Also door to the room not very safe with the type of locks on it.
Stayed 1 night in May 2021
Response from Kevin Taylor on 21 May 2021
Dear Anonymous,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ended up changing rooms the first Room was so terrible, stained sheets. Turned on the shower in the morning and it reaked of BM water wouldn't drain. No wash cloths in second room, one in first room, beds made TERRIBLY! Sheets in second room "Staind" (probay dirty like the first room) NEVER AGAIN
Stayed 1 night in May 2021
Response from kevinnTaylor on 19 May 2021
Dear Anonymous,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Teressa

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here!
We made a reservation for one king bed, non smoking. We get there, the room they have is two double beds. Walk in the room, previous smoker! Towards evening, the toilet quits flushing..in the morning the bathroom sink wouldn’t drain nor would the bathtub. Spiderwebs hanging down, didn’t see them until the morning. Upon checking in I noticed a sign “certified bed bug free”. That made me feel good. Now I know why they needed to hang the certificate to begin with. Hotels.com needs to remove them from the list until they make some necessary changes. Yes, we could have left. The remaining hotels were twice the price, if not more. When we checked out, they didn’t even care we had problems.
Stayed 1 night in May 2021
Response from Kevin Taylor on 17 May 2021
Dear Teressa, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Outside looked old. Inside had been remodeled but not well.
Stayed 1 night in Apr 2021
Response from Kevin Taylor on 27 Apr 2021
Dear Anonymous, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
leaky tub (changed to a different room), leaky toilet (fixed), internet not working (fixed), TV not switching on (fixed), strong cigarette smell (not fixed), no sugar for coffee (not fixed), bed sheets with cigar burns (not fixed), missing smoke detector (fixed). They charged $117 for this pitiable room which is adding insult to the injury.
Stayed 1 night in Apr 2021
Response from Kevin Taylor on 27 Apr 2021
Dear Anonymous, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room the ceiling was leaking in 3 different places, one of which was on the bed, so the whole bed was soaking wet. I had my 2 14 year old girls with me and I was very disgusted by how the room looked & smelled. The fire alarm had been ripped off the wall and it was filthy. The pillows were stained yellow along with the towels and bedding. We probably could have gotten by with the room for the few hours we needed it, but one of the beds was soaked. That is not acceptable and we went to the front desk. We told them about the issue and of course they had no other rooms left, so we left with the reassurance that the manager would call us later that morning, which never happened. In total I was at this hotel for an hour. I want my money back and I can not get any help from anyone. DO NOT STAY HERE!
Stayed 1 night in Mar 2021
Response from Kevin on 1 Apr 2021
Dear Anonymous, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

8/10 Good

Tabatha

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The worker was very nice ,but seems like its in a bad neighborhood, we had 20 coos at the hotel .for someone.
Stayed 3 nights in Mar 2021
Response from Kevin on 1 Apr 2021
Dear Tabatha, Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

4/10 Poor

Ronald

Disliked: Cleanliness, property conditions & facilities
Bad Room
This by far was the dirtiest hotel we stayed in during our trip. 1) Pillow case was dirty - recent stains not old aged marks. 2) No towels in the room. 3) No hot water for the in room hot tub - apparently Hot Water Heater is on a timer and doesn't work after 6:00 pm. 4) Toilet paper - roll had less that 15% left and no fresh roll in the room. 5) No coffee for the in room coffee maker. 6) TV Remote didn't operate the TV. 7) Black mold (appearing) stain on bathroom ceiling. 8) Broken mirrors. The only bright spot was Pam the Delk Clerk who was doing laundry at 8:00pm because the Housekeeping staff didn't do it. To bad she's leaving.
Stayed 1 night in Mar 2021
Response from Kevin on 29 Mar 2021
Dear Ronald, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Carolyn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here.
It looked unclean. The tub faucet had a stream flowing when off. No ice machine. Room was in very bad repair. Trim missing, no extra lock on door and privacy curtain half off rod. I felt very uncomfortable there and tried not to touch anything. At the price I excepted much much better.
Stayed 1 night in Mar 2021
Response from Kevin Tailor on 12 Mar 2021
Dear Carolyn , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

10/10 Excellent

Johnny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable and Clean
Nice clean place
Stayed 1 night in Feb 2021
Response from Krunal on 19 Feb 2021
Dear Johnny , Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

4/10 Poor

Cindy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Getting high from second hand smoke. :(
The app said it was non-smoking. The first room smelled so bad I could not enter. The staff was polite when I asked to be relocated. The second room smelled of slight old smoke but it was bearable. At midnight we got guests in the connected room that smoke pot all night and played loud music. It was disgusting.
Stayed 1 night in Jan 2021
Response from Kevin & Staff on 25 Jan 2021
Dear Cindy, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

6/10 Okay

Jared

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2020
Response from Kevin Tailor on 31 Dec 2020
Dear Jared, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Trisha, Sioux Falls, SD

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was HORRIBLE!!!!! It was so dirty and ran down. I have pictures. The pillow cases were filled with hair, food in the frig, bugs running around in the ground, toilet didn’t work and was peed in, towels were full of brown stains like they cleaned the floor with them, and much much more I can’t even describe with words! The staff was very apologetic and sweet but there was just nothing they could do. They gave us a new room and it was still the same quality but with just clean sheets! I WANT MY money BACK ASAP!!!!
Stayed 1 night in Nov 2020
Response from Kevin Tailor on 26 Nov 2020
Dear Trisha, I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Verified traveller

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Not staffed,had to wait to check in.Had to change rooms,No Towels,Things Left in the room from previous guests,Broken commode seat,No hot water,Bugs in the room,Not enough lighted parking.Had to use handicap parking space.
Stayed 1 night in Nov 2020
Response from Kevin Taylor on 23 Nov 2020
Dear Anonymous , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
BAD!
First room stunk of cigarette smoke and it was a nonsmoking room. There was also a burn in the blanket. Second room, only 2 towels and one had a long brown hair in it.
Stayed 1 night in Oct 2020
Response from Kevin on 3 Nov 2020
I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pay the extra and stay somewhere better...
I was really disappointed... when came to our room and the blankets had black stuff all over them and a foot print!!! I told the front desk and she just said I promise they’re clean the type of blankets that they are don’t look clean but they are... I still insisted I wanted new blanket and I was given one that had a burn whole in it.. then the air conditioner vent was broken and I went to open the refrigerator to use it and good God it smelt awful and had mold in it... I told the front desk again and they said oh I’m sorry and that was it not I’ll get someone over to clean it.. I needed additional towels she went to the dryer because there was none ready and just handed me a pile of towels and said there you go.. very disappointed..
Stayed 5 nights in Oct 2020
Response from Kevin Tailor on 31 Oct 2020
Dear Melissa , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
FILTHY
I reserved a double queen bed room. When I arrived I was put in a king room. Toilet had over flown and dried toilet paper and feces on floor. No towels. Fire alarm covered with plastic bag. I am still trying to get a refund from hotels.com. I left immediately and went somewhere else.
Smoke Detector
Dried toilet paper
Dried toilet paper
Broke shower bar
Stayed 1 night in Oct 2020
Response from Kevin Tailor on 27 Oct 2020
Dear Christopher I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Alan

Disliked: Cleanliness, property conditions & facilities
Yuk
Non-smoking room smelled of smoke and had cigarette burns on comforter. Bathroom mirror had water spots -- obviously not cleaned. Towels were all stained.
Stayed 1 night in Oct 2020
Response from Kevin Tailor on 24 Oct 2020
Dear Alan , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Kevin Tailor on 24 Oct 2020
Dear David , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Melissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We booked 2 rooms both with 2 queens, but manager put us in a king and a 2 queen without checking with us - didn’t love that. The king room was not made up when we walked in (half cleaned, dirty sheets in a pile and no clean sheets on the bed.) Turns out that room was leaking from the roof, so they found 2 different rooms, but one was also leaking - so we ended up in 2 rooms on opposite ends of the hotel. In the middle of the night, one of those rooms also started leaking in the middle of our bed. (And not all the rooms were cleaned very well, which was concerning during Covid.) The two ladies working that night were SUPER helpful and did everything they could to get us in decent rooms for the night, but management was not great - and seriously, fix the roof. If 3 of the 4 rooms they tried for us were all leaking, it doesn’t seem like this was the first time.
Stayed 1 night in Oct 2020
Response from Krunal Tailor on 19 Oct 2020
Dear Melissa ,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE PLACE
DO NOT STAY AT THIS HOTEL! The room I was given was absolutely disgusting! Dried poop on toilet seat, wad of hair in bath drain, sheets stained and cigarette burns all over, floor sticky with some brown stuff, bathroom sink had some brown slimey stuff in it, spider webs in ceiling corners, and the towels were stained with brown and red stains. Cigarette/ pot smokers right outside my door all night long. Scantily dressed women hanging around the back of the hotel til 3 or 4 am. When i spoke with the manager the next morning all he could say was that he'd talk to his housekeepers!
Stayed 1 night in Oct 2020
Response from Krunal Tailor on 17 Oct 2020
Dear Dana ,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Daniela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020
Response from Krunal Tailor on 17 Oct 2020
Dear Daniela ,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

Bobby

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ight switch don’t work no wash cloth , ceilings
Bed covers was not clean, no wash cloth was giving ceiling leaking on my head while I slept hotel from hell the worst. I told the desk clerk and the workers on shift that night I needed clean sheets they said ok but never brought any . They clock out a hour later and went home .
Stayed 1 night in Oct 2020
Response from Kevin Tailor on 11 Oct 2020
Dear Bobby , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services, we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Terrible

Gwyneth, Connecticut

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IVE EVER SEEN!!! I work I. The industry and can definitely understand the difference between a budget and a four diamond. This was the nightmare of nightmares!!!! Coffee stains up the walk, mold and rust in the bathroom, sticky carpets - three room changes and it just got worse!!!!! When I asked the desk staff if they indeed had housekeeping staff they said someone came daily, my suggestion to them was that they offer eye exams to their housekeeping staff as they must surely have issues. This hotel is a health hazard.
Stayed 1 night in May 2020
Response from Krunal Tailor on 28 Sept 2020
Dear Gwyneth ,I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services, we'll work hard to fix the issue you experienced. Thanks for letting us know

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2020
Response from Kevin & Staff. on 14 Sept 2020
I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services, we'll work hard to fix the issue you experienced. Thanks for letting us know.

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities, room comfort
Place just was not clean. Towels and rags had stains and should have been discarded. Bathtub and toilet looked like it hadn't been Cleaned from the last guest. Old food left in the fridge bathroom ceiling had mold or dryrott. If i was actually looking for more than just a place to sleep i would definitely not fo back or recommend this place.
Stayed 2 nights in Sep 2020
Response from Krunal Tailor on 14 Sept 2020
Dear Carlos , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services, we'll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020
Response from Krunal Tailor on 14 Sept 2020
Dear Anonymous ,Thank you for taking the time to share your experience at our Quality Inn ,We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently, this will provide them with great encouragement to keep doing what they are doing. Thank you, once again,We hope you will visit us again soon.

2/10 Terrible

sureshkumar

Disliked: Cleanliness, property conditions & facilities, room comfort
Room was in very bad condition. Smells bad. Sheets were not clean and bathroom was very bad
Stayed 1 night in Aug 2020
Response from Krunal on 5 Sept 2020
Dear SureshKumar , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Floors In the room were beyond filthy Sidewalks were disgusting Power wash once a week maybe would be great.
Stayed 1 night in Jul 2020
Response from Krunal Tailor on 22 Jul 2020
Dear Anonymous , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

2/10 Terrible

John, Michigan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever, i rather sleep in my car than to stay here again. They gave me and my gf a dirty room, there was hair in the tub, old toilet paper on the bathroom floor, and dirty covers with big yellow stains. After seeing how dirty the room was I got accommodated for another room and that room was dirty as well, went through 3 different room and every one was dirty. Long story short I couldn’t get a refund so I ended up asking for cleaning supplies to clean my own room.
Stayed 1 night in Jul 2019
Response from Krunal Tailor on 22 Jul 2020
Dear John , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities
Ok dysu
It's was ok. But the rooms could use more cleaning.
Stayed 1 night in Jul 2020
Response from Krunal Tailor on 22 Jul 2020
Dear Keith , Thank you so much for taking the time to share your experience at our Quality Inn , We always enjoy providing you with an enjoyable experience and hope you will come back to see us. Thank you.

2/10 Terrible

Brown, Nebraska

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all they told me Expedia was not going through and tried to get me to cancel with Expedia and pay through them ..when we called Expedia and got it all figured out she was embarrassed about it. We got in the room and there were stains on the blamkets, bathroom was fithly and after driving all day we just wanted to take a shower ..we literally laid down and slept and got up early and left aaap ...parking lot was filthy and I was just not impressed with the owners and the motel
Stayed 1 night in Jul 2020
Response from Krunal Tailor on 22 Jul 2020
Dear Brown , I am very sorry that your experience at Quality Inn was not to your satisfaction. We will take your advice and work on improving our services! We hope you will visit us again soon. Thank you.

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from jay on 20 Jun 2020
Dear Sir / Madam Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Thank You

6/10 Okay

Travis

Stayed 2 nights in May 2020
Response from jay on 5 Jun 2020
Dear Sir / Madam Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel Thank You

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was very friendly. However, the room was nasty. The floors were sticky, the bed had several cigarette burns, and the smoke detector was gone. The bathroom wasn’t clean either.
Stayed 1 night in May 2020
Response from jay on 5 Jun 2020
Dear Sir / Madam We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Thank You

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Clean quiet nice spot Mexican joint next door was good also
Stayed 1 night in Mar 2020
Response from Jay on 29 Apr 2020
Dear Sir / Madam I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Thank You