Front of property
Check availability

Reviews of La Réserve

4 out of 5
La Réserve
Elizabetlaan 160, Knokke-Heist

Reviews

8.8

Excellent

Rating 10 - Excellent. 58 out of 123 reviews" "
Rating 8 - Good. 51 out of 123 reviews" "
Rating 6 - Okay. 9 out of 123 reviews" "
Rating 4 - Poor. 4 out of 123 reviews" "
Rating 2 - Terrible. 1 out of 123 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gustavo, Yarrow Point

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located, service is excellent and prompt. Love the decor of the hotel and rooms, the understated luxury is palpable, Bar is excellent The only objection is that we were given a room without windows (yes, no windows!). No mention in the reservation or at check in on this "detail". The room was beautiful, but never experienced something like this in a 5 star property (or any property)
Stayed 1 night in Sep 2023

8/10 Good

Karalina

Stayed 1 night in Jun 2022

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very nice and accomodating the requirements
Stayed 2 nights in Jun 2022

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Verry amazing hotel! Verry clean, good food and a fabulous pool.
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The Bistro restaurant overpriced and no good dining. I had complained because my food was really not good, but no help! One elevator only, nice rooms. The sauna area seems could be cleaner.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

doris, antwerp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel,beautiful rooms
We enjoyed the pool and the sauna very much ,the staff is very helpful
Stayed 2 nights in Aug 2018

8/10 Good

Linh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
The hotel decorations is minimum, but the facilities are comfortable. Good swimming pool. Location is quite close to the beach. The view is so-so though.
Stayed 1 night in Jul 2018

6/10 Okay

Guillaume

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hôtel récemment rénové . Le personnel est très gentil mais totalement incompetant surtout au niveau de la restauration . On est loin des standards d’un 5 étoiles .
Stayed 2 nights in May 2024

10/10 Excellent

Petra van de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Wioletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment chic
Stayed 1 night in Feb 2024

10/10 Excellent

christophe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business verblijf
Aangenaam, mooie en leuk verblijf gehad . Heel goede service . Top Bedankt
Stayed 1 night in Jan 2024

10/10 Excellent

Bruno

Travelled with partner
Liked: Amenities
Accommodatie top. Resto kan beter
Stayed 2 nights in Jan 2024

6/10 Okay

Edward

Liked: Cleanliness, property conditions & facilities
Gewoon gemiddeld goed, zoals alle hotels in deze categorie. Niets zeer buitengewoons behalve de veel te hoge prijs.
Stayed 2 nights in Oct 2023

10/10 Excellent

T

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

colonerus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

FRANCOIS

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Kurt

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

filip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Christian

Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

marina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
een ster te veel
Stayed 1 night in Aug 2022

4/10 Poor

Daniel

Liked: Room comfort
Disliked: Cleanliness
Improvement necessary
We stayed from the 28.07- 30.07.2022 in La Reserve and are happy to share our thoughts and feedback with the team and also via Google Maps. The hotel is located opposite of the famous grand Casino Knokke on the elizabethlaan close to the Albertstrand. It’s easy to find and the entrance to the underground parking spot is well signposted. Unfortunately we’ve not been informed nor any information about parking fees (which are 28€/d) posted or addressed. This is something we would like to know upfront. Entering the hotel we’ve been welcomed by the receptionist. The checkin was easy and quick. The room (#207) itself had no daylight which creates a gloomy atmosphere. Would be nice to get the Information beforehand. Nothing stated nor pictured on the booking website. After we spotted a bunch of hairs from previous guests in the bathroom, shower and on the heater which we felt disgusted by, the manager on duty gave another room which was clean and nice. The breakfast fee is 35€/p.p which is not a good-price quality ratio what they serve. For instance, the whole English breakfast was cold and not of a quality what you expect from those higher class hotels. Their are much nicer small breakfast places around the corner with are spraying a wonderful Charme e.g. de Kaasfee. The breakfast location inside and outside are nice but it’s very difficult to manoeuvre each other through the narrow aisle with a breakfast plate in your hand. The wellness area with a pool, steam bath, a Sau….
Stayed 2 nights in Jul 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toujours top !
Nous aimons beaucoup cet établissement. Cette fois l'accueil fut plus froid que d'habitude par un Monsieur que je n'ai jamais vu avant et pas de petits biscuits dans notre chambre comme les autres fois. Mais cela nous empêche pas de passer un super séjour. On y retournera.
Stayed 1 night in Jul 2022

10/10 Excellent

Angela

Stayed 1 night in Jun 2022

6/10 Okay

Chantal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Positif. Grand hôtel sur le lac. Moderne. Négatif. L’éclairage dans la chambre. Impossible de trouver ses vêtements dans l’armoire car pas de lampe à proximité ! Les rideaux ne sont pas occultants donc réveil à 5 h du matin. Les chambres dans l’ensemble devraient être rafraîchies. Les abords de la piscine et du sauna ne sont pas soignés , les serviettes traînent parterre le sol est mouillé …. Prix exorbitant du petit-déjeuner
Stayed 2 nights in Jun 2022

2/10 Terrible

Jan Willem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gewoon weg slecht ! Locatie is goed , management slecht 👎
Stayed 1 night in Jun 2022

8/10 Good

Robert

Liked: Staff & service, room comfort
Stayed 2 nights in May 2022

8/10 Good

randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut, aber viel zu teuer
war sehr nett, jedoch hatte ich für den Preis mehr erwartet; zB muss man das Frühstück extra zahlen (35€) bei einem Zimmerpreis von 325€ - finde ich das ganz schön dreist. Fahrräder konnte man anscheinend auch nicht leihen, obwohl das so angekündigt war und auch in der Hotel Brochüre gelistet ist.
Stayed 3 nights in May 2022

10/10 Excellent

Didier

Stayed 1 night in May 2022

10/10 Excellent

Luc

Stayed 1 night in May 2022

8/10 Good

John

Stayed 2 nights in May 2022

8/10 Good

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Badkamer kan een opfris beurt gebruiken. Het personeel was zeer behulpzaam.
Stayed 1 night in May 2022

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Petit déjeuner super 👍 accueil souriant très à l’écoute nous retournerons à notre prochain séjour à knock
Stayed 1 night in Apr 2022

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait comme d'hab !
Nous adorons cet hôtel, toujours un bon accueil chaleureux. Le service voiturier est top et le petit déjeuner délicieux!
Stayed 1 night in Mar 2022

10/10 Excellent

Arnaud

Stayed 1 night in Mar 2022

8/10 Good

Sophie

Stayed 1 night in Mar 2022

8/10 Good

Wilhelmus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prachtig hotel , klein verbeterpunt te druk in de ontbijtruimte
Stayed 1 night in Feb 2022

8/10 Good

Alexander

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Schönes Hotel, nur im Bad an Wasserspender schlecht geputzt, viele Keime sichtbar…
Stayed 1 night in Feb 2022

8/10 Good

isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour Bel hôtel Par contre petit déjeuner assez moyen pour cet établissement
Stayed 1 night in Jan 2022

10/10 Excellent

Maryse

Stayed 2 nights in Jan 2022

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Tijd voor renovatie!
Hotel is gedateerd en dient gerenoveerd te worden. Dit geldt voor lobby, zwembad, hotelkamers.
Stayed 1 night in Jan 2022

8/10 Good

yves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une valeur sûre: propre, facile d'accès, proche du shopping et de la digue. Restaurant trop cher.
Stayed 3 nights in Jan 2022

8/10 Good

Jeroen

Liked: Staff & service
Stayed 1 night in Dec 2021

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Chambre très confortable, très bon petit-déjeuner (bien que 35€/pers soit un peu cher), parking pratique, personnel serviable
Stayed 1 night in Dec 2021

10/10 Excellent

Boulard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Zeer goed
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bel hotel moderne
excellent hotel, moderne et bien équipé, a proximité de la plage.
Stayed 1 night in Sep 2021

10/10 Excellent

STEFAAN

Liked: Cleanliness, staff & service, property conditions & facilities
La Réserve
Un hôtel magnifique, du personnel aimable. Dommage que pas de fenêtres donnant à l'extérieure, on avait vue sur la réception. Aussi très difficile de bien gérer la climatisation dans la chambre, il faisait très sec.
Stayed 1 night in Sep 2021