Klooster Ter Apel

Conveniently located within walking distance of the historic city centre. Second floor apartment within a traditional narrow canal-front townhouse. It is accessed up communal steep staircase from a main front door and is annexed to the main hotel next door. The apartment overlooks a very picturesque canal, which is the best feature together with the sizeable open plan living / dining / kitchen area. It has a comfortable double bedroom and a wet room. The kitchen area could use some minor repairs to drawer fronts, handles etc, but this didn’t affect our enjoyment. The hotel staff next door were very accommodating with check-in, check-out and leaving luggage. The rear bedroom overlooks an internal courtyard which is also overlooked by bedroom windows from the adjacent hotel. No particular issues, but meant some conversations from neighbouring accommodation could be heard clearly in the evening / night-time if windows were open. Overall would recommend.

Traveling with a group, this property was in the perfect location, and it was very clean and cozy. The only bad thing was the lightening in the bathroom needed to be replaced. It blinked like a strobe light so was hard to get ready for the day in there. No check-in desk, but keep up to date on messages from the hotel in your e-mail! We were lucky to stumble upon an employee while arriving to help us out with luggage while our room was being cleaned. Very friendly staff!

If a hotel isn’t going to have staff on property, they need to have an easy way to communicate when things aren’t going well. The property care staff was extremely rude and we felt it was racially motivated. We have never had a bad booking with Expedia, until now.