Turkish bath/hammam, 3 treatment rooms, massages
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Reviews of Grand Hotel Terme

4 out of 5
Grand Hotel Terme
Terme Cd, No 132, Kirsehir

Reviews

7.2

Good

Rating 10 - Excellent. 8 out of 30 reviews" "
Rating 8 - Good. 12 out of 30 reviews" "
Rating 6 - Okay. 4 out of 30 reviews" "
Rating 4 - Poor. 2 out of 30 reviews" "
Rating 2 - Terrible. 4 out of 30 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

9.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel made it so easy to stay with kids. Loved the breakfast spa (hot baths, pools). Mr Manager Ali Aksoy, helped us from the check in to the checkout. We made errors and it was handled so professionally so thankful from him. Highly recommended.
Stayed 1 night in May 2021
Response from Ali Aksoy on 27 May 2021
thank you veryy much..

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent experience
Thoroughly enjoyed my stay here. Rooms were lovely, breakfast was incredible and the staff were really hospitable.
Stayed 5 nights in Dec 2019
Response from SULTAN on 16 Dec 2019
VERY THANK YOU O YOUR GOOD :)

8/10 Good

Esat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You lack the knowledge of an internat, language
It's was good. polite and friendly personnel but nobody of them doesn't speak any foreign language, so it made communication difficult.
Stayed 6 nights in Jun 2019
Response from ali on 2 Aug 2019
thank you...

8/10 Good

Hermien

Business traveller
Liked: Staff & service
not very friendly reception. had to pay in advance. airco did not work. marvellous breakfast
Stayed 5 nights in Oct 2023

2/10 Terrible

Tugba

Disliked: Staff & service
Stayed 2 nights in Jul 2023
Response from ALİ on 22 Jul 2023
MERHABA TUGBA HANIM...PUANLAMA 1 UZERİNDEN YAPMISSINIZ..NEDENLERİNİ SÖYLEYEBİLİRMİSİNZİ..

2/10 Terrible

Özgür

Stayed 1 night in Mar 2023

10/10 Excellent

SELMAN

Stayed 1 night in Feb 2023

10/10 Excellent

Samettin

Stayed 1 night in Aug 2022
Response from ALİ AKSOY on 2 Sept 2022
TEŞEKKÜRLER

8/10 Good

Sonja

Liked: Staff & service, amenities, property conditions & facilities
Sehr freundliches und zuvorkommendes Personal. Sind sehr bemüht. Die Toilette hätte etwas sauberer geputzt sein können.... und frischer Kaffee (z.B. Filter) statt Instantkaffee wäre super. Ansonsten alles zu unserer Zufriedenheit. Wir würden wieder hier buchen.
Stayed 4 nights in Jul 2022
Response from ali on 18 Jul 2022
teşekkürler

8/10 Good

YELENA

Liked: Cleanliness, staff & service, room comfort
Незабываемые впечатления
Мы путешествовали на машине и остановка в этом отеле позволила сделать перерыв и отдохнуть в спа, искупаться в бассейне с термальной водой. Сам отель большой, немного устарел, но в целом состояние не плохое. персонал очень доброжелательный, завтраки вксные и сытные. Но больше всего нам понравился бассейн, спа-процедуры, массаж.
Stayed 1 night in Nov 2021
Response from ali aksoy on 4 Dec 2021
TEŞEKKÜRLER...

6/10 Okay

aziz

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2021
Response from ali aksoy on 24 Nov 2021
merhaba...otelimiz için yapmış olduğunuz değerlendirme için teşekkür ederiz.

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Genel olarak iyi.
Stayed 1 night in Sep 2021
Response from ali aksoy on 9 Sept 2021
teşekkür ederiz.

4/10 Poor

Ilker

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from ali aksoy on 3 Sept 2021
MERHABA...10 ÜZERİNDEN 4 VERMENİNİZİN SEBEBİ VE DETAYLARINI AÇIKLARSANIZ BİZDE HANGİ KONUDA EKSİKLİK OLDUĞUNU ANALAYABİLİRİZ.

8/10 Good

Ayberk

Stayed 2 nights in Aug 2021
Response from ali aksoy on 22 Sept 2021
değerli görüşünüz için teşekkür ederiz.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De service was uitstekend! Uiterst vriendelijk personeel die ervoor zorgt dat je je tijdens je gehele verblijf op je gemak voelt. De bedden zijn ook super comfortabel!
Stayed 2 nights in Aug 2021
Response from ali aksoy on 30 Aug 2021
THANK YOU...

6/10 Okay

Oguz

Liked: Cleanliness, property conditions & facilities, room comfort
Çift olarak konakladık, odada tek havlu takımı ve tek fincan vardı. Oda telefonu çalışmıyordu, resepsyona inip 2. havlu takımı rica ettim, yarım saat bekledik, genel olarak memnun kalmamıza rağmen, hizmetde eksiklikler vardı
Stayed 1 night in Aug 2021
Response from ali aksoy on 22 Sept 2021
değerli görüşleriniz için teşekkür ederiz.belirtmiş olduğunuz sorunlarla ilgili ivedi olarak tedbirler alınacaktır. teşekkürler..

2/10 Terrible

Uecler

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Völlig verratztes Hotel
Völlig heruntergekommen Hotel... Auch mal eine Erfahrung wert... Schade für das geld gab es bessere Unterkünfte
Stayed 1 night in Aug 2021
Response from ali aksoy on 7 Aug 2021
merhaba: otelimiz ile ilgili deperlendiremeniztamamiyle kötü niytli ve haksız bir yaklaşım..

8/10 Good

Harun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from ali aksoy on 2 Aug 2021
teşekkürler....

10/10 Excellent

Haydar

Stayed 2 nights in Nov 2019

8/10 Good

Mustafa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Cevat Halit

Liked: Cleanliness, property conditions & facilities, room comfort
Sıcak şifa
Otel termal bir otel, en çok ta o özelliğini sevdik. Havuzun şifasını girer girmez hissettik. Temizlik çok iyiydi. Otelde yemek yemedik, o konuda yorumum yok. Resepsiyondaki arkadaşın biraz daha tecrübeye ihtiyacı var.
Stayed 1 night in May 2019
Response from ali on 19 Jun 2019
merhaba :güzel yorumunuz için teşekkür ederiz.personel ile ilgili ise gereken uyarılar yapılacak olup bir daha ki deneyiminizde daha güzel ayrılmanızı temenni ederiz.

8/10 Good

enver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyatına göre iyi bir otel .Biz memnun kaldık
Stayed 2 nights in Jul 2018
Response from Ali AKSOY on 2 Aug 2018
YORUMUNUZ İÇİN TEŞEKKÜR EDERİZ.DAHA İYİ HİZMET VEREBİLMEK İÇİN GÖRÜŞLERİNİZ ÖNEMLİDİR.TEKRAR BEKLERİZ.

8/10 Good

zahide

Disliked: Room comfort
Kırşehir
Kahvaltısı daha iyi olabilirdi temizlik iyi değil
Stayed 1 night in Jul 2018
Response from Ali AKSOY on 2 Aug 2018
MERHABA ;KAHVALTI VE TEMİZLİK KONUSUNDA GEREKEN ÖNLEMLER ALINACAK OLUP..SİZLERE DA İYİ HİZMET VEREBİLMEK İÇİN GÖRÜŞLERİNİZ ÖNEMLİDİR.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2018
Response from SEVGİ DULKADİR on 23 Jun 2018
öncelikle teşekkür ederiz.yorumlarınız mutlaka dikkate alınacaktır.

10/10 Excellent

sajide, österreich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gut
Wenn ich nochmal in die Stadt kommen ,übernachte ich in der hotel.
Stayed 3 nights in May 2018
Response from SEVGİ DULKADİR on 23 Jun 2018
çok teşekkür ederiz.yorumlarınız bizim için değerli

6/10 Okay

Gökhan

Kahvaltı çeşidi çok değildi
Response from SEVGİ DULKADİR on 21 Jun 2018
öncelikle teşekkür ederiz.yorumlarınız mutlaka dikkate alınacaktır.

6/10 Okay

Temur

Liked: Staff & service
Disliked: Property conditions & facilities
Beklentilerinizi karşılamıyor
Bölge güzel otel kendini yenilemeli 4 yıldız standardının altında kalıyor
Stayed 1 night in Dec 2017
Response from Ali AKSOY on 18 Jul 2018
belirtmiş olduğunuz öneriler mutlaka dikkate alınacaktır.teşekkür ederiz.