Standard Room, 2 Queen Beds, Non Smoking | Down duvets, pillow-top beds, in-room safe, desk
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Reviews of Quality Inn Kirksville

2.5 out of 5
Quality Inn Kirksville
2209 N Baltimore St, Kirksville, MO

Reviews

7.6

Good

Rating 10 - Excellent. 79 out of 321 reviews" "
Rating 8 - Good. 140 out of 321 reviews" "
Rating 6 - Okay. 59 out of 321 reviews" "
Rating 4 - Poor. 26 out of 321 reviews" "
Rating 2 - Terrible. 17 out of 321 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

TIMOTHY

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room at the property had multiple issues. First, the room we were in was extremely musty and my wife and son, who are allergic to mold had issues. I believe I saw mold on the bathroom ceiling. The AC unit in our room didn't work properly and would change its own settings. Breakfast food was cold and we weren't able to select the items of interest. We settled for a waffle and pre-packaged foods. On a positive note, the staff was friendly and seemed to genuinely care about the poor experience, but no reduction in rate was offered for the sub-par experience.
Stayed 2 nights in May 2024

10/10 Excellent

Caroline

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently situated near Truman University. I came for my daughter's graduation. The breakfast was great, and the staff was friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Willow

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good despite me checking in past midnight
Stayed 1 night in May 2024

2/10 Terrible

Cierra

Stayed 1 night in Apr 2024

2/10 Terrible

Ekoue, Kirksville

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
My kid bed cover had cigarettes whole in it and the window was not closing right and the shower wasn't coming out right
Stayed 2 nights in Feb 2024

10/10 Excellent

Charla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Bob

Stayed 1 night in Feb 2024

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty smelling rooms and staff and managers told me i couldnt get a refund till today
Stayed 1 night in Jan 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place, clean and well cared for. Will stay again if going that way.
Stayed 1 night in Jan 2024

10/10 Excellent

Jim

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Christopher

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient
Stayed 1 night in Dec 2023

8/10 Good

FRANKLIN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although everything about the property itself was fine, it was not disclosed beforehand that there would be an incidental charge added. I travel quite frequently to this area, and I've been trying many of the different hotels in the area. This is the only one that has applied such a fee, so needless to say I will not be back.
Stayed 1 night in Dec 2023

4/10 Poor

Kendall

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There was trash in the room, crushed chips, one of the beds had dirty sheets, the tub and shower curtain were filthy. The front desk staff was great and other than whoever was supposed to clean the room not cleaning it the stay was tolerable.
Stayed 2 nights in Dec 2023

6/10 Okay

Cathleen

Stayed 1 night in Dec 2023

8/10 Good

Joseph

Travelled with family
Liked: Staff & service, amenities
Nice stay
Stayed 1 night in Dec 2023

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Safe area
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t even get checked in
Been waiting in the lobby for an hour waiting for someone to check us in, no one will answer the phone either
Stayed 7 nights in Nov 2023

8/10 Good

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was easy to gt around and restaurants near by/ The food wasn't hot was the bad part of staying there.
Stayed 1 night in Nov 2023

10/10 Excellent

Neal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable stay
Very friendly staff, comfortable room. price was a little high and the bathroom could use more lighting but, overall, it was a good stay.
Stayed 1 night in Nov 2023

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and stocked with plenty of towels. The complimentary breakfast was good and had nice choices to pick from.
Stayed 1 night in Oct 2023

10/10 Excellent

Roderic

Stayed 1 night in Oct 2023

8/10 Good

Allen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good value stay. Really the only negative was that the breakfast was lacking any juice of any kind, beverages were water, coffee and maybe tea. Food choices were ample. I would stay again.
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again and recommend to anyone!
Everything went well as expected. The staff were friendly and efficient, even despite computer malfunctions! Cleanliness was outstanding. Even the exercise room was immaculate! Only the breakfast was a little disappointing. There were only a few allergen free foods and the fruit was limited and old. But at least everything was very clean!
Stayed 2 nights in Sep 2023

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service
The staff is super friendly and helpful. They are obviously doing the best they can with the resources provided to keep their hotel as updated and clean as possible! They are all extremely upbeat and helpful :) Will definitely stay again. Thank you
Stayed 2 nights in Sep 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how nice the hotel was. The room was clean, smelled pleasant and the bed was super comfortable! I heard horror stories but this establishment exceeded my expectations! Everyone was super friendly too!
Stayed 1 night in Sep 2023

4/10 Poor

Mike

Disliked: Staff & service, property conditions & facilities
Very, very over priced due to events in town that weekend. Very slow check in and when they had a system error that rejected my credit card, the attendant loudly announced to everyone, Your Card has been declined. When I told her that was not possible, she stated the system sometime has issues, manually ran it, and it was fine. Bed ok and room clean enough but tv barely worked and both the sink and shower drain barely worked. When we complained, they were not helpful. We will not stay there again.
Stayed 1 night in Sep 2023

8/10 Good

Dollie

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
First, I book a king room and was given a queen. Our room had the worst musty smell. They charged our card for
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Clean but not my first choice
The lighting was not good. It was non smoking but the room smelled horrible like smoke. We left the window open to try and air it out and it still was horrible. Front desk gave air freshener which helped but didn’t get rid of the strong smoke smell.
Stayed 1 night in Sep 2023

4/10 Poor

Sarah

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were excited to find an available room last minute for parents weekend at the local university but ended up paying $200 for a room that had a gross smell. The floor had wet spots all over it and red stains all over the carpet. The door to the back parking lot at the bottom of our stairwell had no lock so we felt unsafe :(
Stayed 1 night in Sep 2023

4/10 Poor

Larry

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Larry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lamp in the corner and the light on the desk did not work.
Stayed 2 nights in Jun 2023

2/10 Terrible

Silvestre

Stayed 1 night in Jun 2023

10/10 Excellent

joann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was spotless, management was very friendly, we had an excellent breakfast before leaving, the bed was so comfortable, and I would love to have those pillows in my home. Very quiet when we were there,
Stayed 1 night in Jun 2023

8/10 Good

Janet

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great responsive staff
Staff at check in and through out my stay were wonderful! Missouri is a humid state and there are lots of bugs. I had to be very careful where I left my bags and any snacks (I used the fridge for snacks) or they would be full of ants. I stayed in this same room a year ago and had the same problem. Staff commented to me on checkout that they could have taken care of the ants if I had mentioned it during my stay. I hate having someone in my room when I am staying alone so I did not think to mention it and there were fewer ants this visit than a year ago. Bed was comfortable, plenty of pillows of varying support levels, I loved the space of the room with one bed (full size) and a sofa. Fridge was a nice size and in room microwave worked well.
Stayed 5 nights in Jun 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Holly

Liked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Arjan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Better than I expected.Friendly people.
Stayed 1 night in May 2023

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mildew / mold and black mold could seen on the walls. The bathroom shower was not clean. It was a very noisy area. Would not recommend. I will never stay here again.
Stayed 1 night in May 2023

10/10 Excellent

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet
Stayed 4 nights in May 2023

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it had a clean room, and was quiet

8/10 Good

dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
staff was very nice. room was clean
Stayed 1 night in May 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

2/10 Terrible

Ronald

Stayed 2 nights in Dec 2022