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Fantastic hotel, clean, quiet and the spa facilities included were a great touch. Staff were friendly and the options for food was great. We had room service and could chose food from the pub and resturant too.
Hotel entrace has no signage though so i got confused which building to go to.
We stopped to visit sandringham and castle ridings which was just down the road.
Kimberley
Stayed 1 night in May 2024
8/10 Good
Steve
Business traveller
9 Feb 2024
Liked: Cleanliness, staff & service, room comfort
The outside rooms are OK.
Looking for an updated menu in the pub soon.
Over all very profeesional from the room to the food to reception amazing service barman on first night kai was brilliant professional helpful and so friendly explained so much stuff to us
We had a superior double room which was a really good size and could not hear any road noise at all. The hotel was lovely and the staff were friendly and helpful, particularly the staff in the restaurant. Thank you
Good parking, good gym, nice pub on site, outside rooms a little tired but quiet.
Steve
Stayed 1 night in Oct 2023
6/10 Okay
Margaret
Travelled with family
15 Oct 2023
Bathroom decor tired and all taps need replacing as a matter of urgency. Attention to cleaning needed where the mirrors are concerned. On the whole staff were knowledgeable and helpful, but eating chips whilst serving on the front desk is unacceptable.
Hoping for a nights stay in luxury. Room given was just ok. Had everything you needed but very tired and dark.
Slept well. Room was in courtyard and during evening could hear extractor fan. We were in room 6. We like a big bed so chose room with twin beds. Bit disappointed.
Breakfast was very good.
SUSAN
Stayed 1 night in Aug 2023
6/10 Okay
Kay
31 Aug 2023
Liked: Staff & service
Not a 4 ⭐️
The staff were ALL excellent. The hotel is of two halves! The main hotel is nice. A little dated but ok. The outer buildings for rooms are so basic. Grubby in places and certainly not 4 star. Tired and very dated. They desperately need a facelift!
A good location for exploring North Norfolk.Very friendly staff and the hotel was very clean. Room excellent size and comfortable, bathroom would have been better with mixer taps in sink. Food in the restaurant was very good.
Pleasant 2 night stay. Reception staff friendly, room big, beds comfy. Food in the restaurant good and plenty to chose from. Only thing lacking was atmosphere. There was definitely an older generation staying at the hotel. Spa area was nice, facilities all working. On site pub was nice, good selection of drinks and a good menu choices too.
We were quite satisfied with our room, it was very clean and comfortable. My only complaint would be that for two people there was one set of towels only. It was a very brief overnight stay as I had to be at the Q E Hospital for 8am we did not take breakfast.
Overall this was a really nice stay. Big comfy rooms, beds with good facilities. Sadly just getting a bit old and could do with a revamp It this is still a lovely stay
Lovely 1 night stay at Knights Hill. Room was very clean and nice & warm.
Had breakfast in the Garden Room which was very nice, plenty of choice
Would definitely go back
Julie
Stayed 1 night in Jan 2023
4/10 Poor
SHEHZAD
Business traveller
21 Jan 2023
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
No one cleaned the room
Room had no view as depicted in the pictures.
In my 5 day stay, no one cleaned the room or changed towels although I left the clean my room request on the door. Had to request the duty manager on return on day 4 to arrange towels and empty bin!
Was disappointing.