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Very nice staff, however they did not have our reservation at check in!
Lisa
Stayed 1 night in Oct 2022
Response from Richard on 9 Oct 2022
Glad you enjoyed your stay. Apologies for any confusion at check in. I think we overlooked the email confirmation, but your booking was definitely in the electronic booking system which secured your stay with us.
Staff very efficient, friendly and helpful. Extremely useful - if not essential - website, because the local signs for tourist attractions are misleading: one needs to know the route in advance.
PETER
Stayed 4 nights in Jan 2022
Response from Richard on 7 Jan 2022
Thank you Peter. Glad you enjoyed your stay. Safe travels as you head south.
I stayed first time there and place was good but only In room kitchen was dirty and in bathroom not good no place for toilet paper stand and no hook for towel
Hitesh
Stayed 1 night in Feb 2020
Response from Zuki on 21 Feb 2020
Thank you for let us know about your concerns. I am very sorry that the kitchenette was not up to standard. We have discussed this with the housekeeping staff to make sure it does not recur.
In terms of the towel and toilet roll holder we have been struggling with this for a while because previous guests have pulled these off the wall. We have now sourced a free standing stand for the towel and and free standing toilet roll holder which we are purchasing for the ensuite.
I stayed for 3 nights. Clean and comfortable. Value for money.
Self catering.........bring your own food and prepare in a lovely large communal kitchen.
Robert
Response from Zuki on 21 Feb 2020
Thank you for your feedback. I thought I should respond to say that the large kitchen is no longer available for communal use - health and safety regs I’m afraid.