Ratings based on 767 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
82% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller

Da die Wahrheit nich gewünscht ist.....

Posted 15-Jun-2015
Pros: Nichts!
Cons: Alles!
Location: Folkestone, nichts.
Hier würde ich nie wieder Urlaub machen. Erste Rezession wurde nicht akzeptiert. Das Hotel ist nicht akzeptierbar. Umgebung nicht zumutbar!
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok..For the price

Posted 13-Jun-2015
Used for a number of years. It's a budget hotel filled with pensioners on bus tours. Leave and eat elsewhere and it's ok.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Great for the money

Posted 01-Jun-2015
Pros: Friendly staff, good evening entertainment
Cons: TV's in the rooms could be upgraded
Location: Sea walks by the harbour, plenty of pubs and reasonably-priced restaurants.
A great bargain, cheaper than most so-called 'budget' hotels and with more amenities. Entertainment in the evening was good and drink prices very reasonable. The room we were put in had a sea view which was an unexpected surprise; it was exceptionally clean and bedding was immaculate. The furniture itself was a bit dated with an old (small) TV but this didn't worry us, it worked fine. We didn't try the swimming pool on this occasion but intend doing so next time we visit. Breakfast in the morning, again, great value. Buffet style, eat as much as you want. There was plenty of choice and everything was hot and freshly cooked.
4 out of 5
Recommended
for Families
by A verified traveller from Philippines ex Pat

Posted 30-May-2015
Pros: It's location is good and I loved it.
Cons: Get the lifts and the internet sorted, other than that very satisfied.
Location: You have the harbour with fish market, local cafes but shops shops are sparse, it will be better when new improvements are activated.
Nice Hotel, I found the hotel very good on the whole, food excellent, staff also excellent, one big let down was the internet , as I am from the Philippines and needed to contact my family regularly it just did not happen, so many times it was out of commission but on the whole I was fed and watered well and slept soundly, the bedroom regular cleaning and on the whole a very nice holiday, the lifts need to be updated as 2 out of 4 did not work but I will certainly stay there again and reccommend others to.It was a bit far from town as I had a mobility scooter and the bus drivers are grumpy getting out the access plates for me to enter but we survived.
1 out of 5
by A verified traveller

Posted 27-May-2015
Pros: Staff
Cons: Life food
We was not happy with the way we was ask to check out before we had to TV did not work properly Not bath mat Food not not
4 out of 5
Recommended
for Everyone
by A verified traveller from Herts

Good

Posted 27-May-2015
Better than expected . Food not bad. Bar prices not dear. Staff great! Hotel guests friendly.
2 out of 5
by A verified traveller from London

Posted 27-May-2015
Location: location is good
The hotel works mainly with large groups of elderly people. It can be great if you like to dance and bingo. The hotel is in decadence, my window couldn't close properly, the door had a second locker installed that did not fitted properly and even the outside windows have been repaired with concrete and not painted. In general the hotel is a bit dated and does not seem to have any intention to be lifted up. The bed was not great but the sheets were clean. If you are a young couple don't go there as you probably will use it to sleep only. Forget about the swimming pool. if you are a elderly couple or group and you don't mind about luxury it could be of great fun.
1 out of 5
by A verified traveller from UK

Not a great advert for Folkestone

Posted 26-May-2015
Pros: Nothing
Cons: Get a few bulldozers and a wreaking ball and knock it down
Location: The hotel does fit in to it's surroundings, the whole place is run down with little investment.
This hotel needs dragging kicking and screaming into the 21st century, All corridors stank of smoke and parking was a joke, and they have the audacity to charge you for parking too! Breakfast was edible, but no more than that, if you weren't hungry you'd probably skip it. Thinking of staying here? Think long and hard and find somewhere else.
1 out of 5
by A verified traveller from France

Bathroom was disgusting, toilet stained.

Posted 21-May-2015
Pros: Nothing
Cons: Everything
Not given the twin room I reserved, bathroom was extremely dirty, moved to another room ,still not a twin had to sleep on a roll out bed with this springs pocking in me all night. The staff were totally oblivious that my mum was using a rollator and disabled, not offering help with our baggage when we changed rooms. When I asked for a single bed to be put into the room I was told it would be taken care of it wasn't. This was the worst hotel I've ever stayed in.
2 out of 5
by A verified traveller

Very very basic hotel.

Posted 13-May-2015
Hotel dramatically requires some capital to be spent on it. Can only describe as very very basic.