Ratings based on 494 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
80% of guests recommend
3.6 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from S

Fine for a 1 night stop over couldn't stay longer!

Posted 31-Jul-2014
The actual room we stayed in the hotel was ok. Clean and comfortable. Hotel itself was old and smelt and needs a bit of love. Went down 1 corridor by mistake and had mushrooms or something like that growing from the carpet!! Breakfast was ok. However wife asked for milk to a waitress and you would have thought she asked for gold instead!! That all said it was just about ok for the money paid and ideal for the ferry in money. Glad we stayed the 1 night.
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to the beach

Posted 21-Jul-2014
Pros: close to the beach and the harbour
Cons: the outside first impression
Stay was nice, however the outside of the hotel needs a clean up as in paint job. The hotel looks old and can do with a clean up. The room was clean however.
3 out of 5
Recommended
for Everyone
by A verified traveller

cheap & cheerful!

Posted 21-Jul-2014
Handy for Dover & ferries. Couldn't recommend for more than an overnight stop though.
4 out of 5
Recommended
for Couples
by A verified traveller from manchester

close to harbour

Posted 15-Jul-2014
Pros: entertainment and cleanleness
Cons: the tvs
Location: local history and harbour
rooms need updating specially the tvs but very clean and comfortable
4 out of 5
Recommended
for Everyone
by A verified traveller from rutland

Excellent staff

Posted 11-Jul-2014
Pros: The staff were excellent,one member in particular, Jackie a pleasant scots lady who went out of her way to be helpful.
Cons: The room was typical Brittania chairs in room 125 absolutly filthy
Location: great location
The room was typical Britannia Inns standard, run down in desperate need of a revamp the view from the window was spoilt by cigarette ends, bottles and cans thrown out by previous occupants.However the bed was clean also the bathroom although i did stand on a discarded dog biscuit on the bathroom floor!For the price you pay at this groups hotels you cannot really complain, its just the little things that are most annoying and would cost very little to put right.
4 out of 5
Recommended
for Everyone
by A verified traveller

very nice stay.

Posted 11-Jul-2014
Pros: location.
Cons: there is an ongoing upgrade of the hotel, so we should see improvements very soon.
Location: the Harbour, local shops. and good bars and restraunts.
we booked on line and were expecting the premier double room ,however the information the hotel had was for a standard sea view double, as i had a print off of the booking , they did the very best to get us a upgrade, infact we were put into a very nice sea view excec twin room, well done to the staff, how ever a poor by the on line booking team,
2 out of 5
by A verified traveller

Nice view

Posted 08-Jul-2014
Looks good in some parts, not so good in others. Nice looking breakfast but completely tasteless Not great sound proofing between walls Tv packed up on a Saturday night, no replacement Nice view though up to Dover and the Channel
3 out of 5
by A verified traveller

Dated

Posted 07-Jul-2014
Typical hotel by the sea, seems to still be stuck in the 80's. It is tired and in need of an overhaul. Lots of coach trips and dated live bands, I just used it for a cheap getaway, and thats all I would ever use it for.
2 out of 5
by A verified traveller from London

Good price but barely bearable

Posted 07-Jul-2014
Pros: Location is good.
Cons: Parking facilities. Make slamming door silence!
Location: The independent shops at Folkestone creative quarter are really good. Best to go on a Saturday afternoon.
Parking would be tricky as there are limited spaces. Paid for parking once checked in but waited 30 minutes and couldn't get a spot. Had to park opposite and pay a bit more. Just bit nosiy throughout the night. Doors shutting and chatty groups walking along corridor. I found it difficult to get any rest. Breakfast is fairly basic but okay :)
3 out of 5
Recommended
for Everyone
by Denis from London

Great for the price and convenient

Posted 16-Jun-2014
Pros: Price. Parking reasonable price.
Location: Good beach nearby. Area a little dodgy at night
Reception staff were fast and efficient and polite. Room clean and larger than expected. Breakfast good. Great to have live music and really enjoyed the stay. Good value for money. Not luxury.