Ratings based on 468 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
81% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by nell from NSW Australia

Close to water

Posted 19-Apr-2014
Pros: Relatively clean
Cons: Most things
Location: Nice Italian restaurant in the town centre
Hotel very knocked around. Needs massive refurbishment
4 out of 5
for Everyone
by dell from scarborough


Posted 12-Apr-2014
Pros: convenient good bar area,good music.
Cons: lifts
Location: i go to france from folkstone so is good for me
stay often as i go to visit my daughter in france very convenient will stay again.
1 out of 5
by Mike from Dublin


Posted 28-Mar-2014
Pros: Most of the staff was able to perform their jobs. Reception was very friendly, 50% of the bar staff is unable to understand English.
Cons: There isn't anything that doesn't need improvement to make it inhabitable.
Location: The view out of the front windows is great. The view out back is derelict and so is the whole neighborhood. Things near to do, well getting mugged!
Just don't, this hasn't seen a pot of paint or a new carpet in about 73 years. Condition of the hotel is disastrous! Even the towels and the pillows smell damp.
2 out of 5
by Chris from Pewsey

Not for business travellers

Posted 24-Mar-2014
Pros: The room
Cons: Service and opening times of facilities
Location: Good location, 5-10 minute walk from town centre
Pool shuts at 7pm, food stops at 7:45, unable to give receipts and failure to post them as promised. Everything was just hard work and seemed bound by rules, rather than just serving the customer. The room was of a good standard though and clean. So I suppose its OK if you just want to sleep and not make use of any of the other facilities. There are plenty of good places to eat a short walk away.
3 out of 5
for Everyone
by Paul from Oxfordshire

Cheap hotel, convenient for the Dover ferry

Posted 16-Mar-2014
The facilities at this hotel, whilst being basic, were all we needed for a stopover on the way to the ferry at Dover. You could not really expect more for the price that is charged.
3 out of 5
by A verified traveller

Yoused to love it here

Posted 12-Mar-2014
Paying for parking terrible. Lady at the front desk rood to me. Will not be coming back
3 out of 5
for Everyone
by Katina from Herrdshire

Harbour view and close to shops/pubs/clubs.

Posted 11-Mar-2014
Pros: Close to the Leas Cliff Pavillion. Lots of people staying, very well used, very basic, hence the price, which included breakfast.
Cons: Our bathroom was clean, but in need of sealant round the bath and sink, the shower did not work, either very hot or freezing cold.
Location: Close to everything we needed, restaurants, clubs, pubs and the Pavillion.
Hotel staff helpful, room was very tired looking, most of furniture had seen better days. Bed was comfortable. Just needs some TLC.
5 out of 5
for Everyone
by derek from yorkshire

stay often at this hotel,when going to france.

Posted 26-Feb-2014
Pros: sercice, rates,food
Cons: lifts
Location: nice town to go around
i like tha grand burstin use often as my daughter is in university in angers france so very convenient to stay
4 out of 5
for Everyone
by david from hull

good but tired

Posted 22-Feb-2014
Pros: great value and breakfast
Cons: a bit of colour in the rooms come on 2014 and woodchip paper?
Location: didnt go out too windy
nice clean room bathroom could do with a bit of tl
3 out of 5
by Linda from uk

Needs updating

Posted 22-Feb-2014
Pros: Near the Harbour and within walking distance for resturants
Cons: The rooms need updating and painting
Can't believe they charge £3.50 per day to park your car!