Ratings based on 692 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.3 Room comfort
2.8 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified travellerfrom London

Mold covered hotel

Posted 05-Feb-2015
Pros: very cheap hotel
Cons: It should be all redecorated, as all the furniture are stained and smelly.
Location: there is not much to do in Folkstone, but Dover is very close.
We had two rooms in this hotel and both had a very strong smell of mold in them. All the furniture are very old and stained. The ceiling was wet with mold. Some of the light fixtures were falling out of the ceiling sockets.. no parking space in the hotels car park
4 out of 5
Recommended
for Everyone
by A verified travellerfrom L

Good value for money,

Posted 02-Feb-2015
Went with an open mind after some of the reviews but had a brilliant stay. Remember it's a 2star and cheap deals, self service restaurant was lovely and so we're the staff. Yes were cobwebs about but nothing to get stressed about. Entertainment every night in house male singer Saturday night was fantastic. Can't wait for another weekend
3 out of 5
Recommended
for Everyone
by A verified travellerfrom France

Very convenient for using the Eurostar shuttle

Posted 19-Jan-2015
Pros: Convenient and good price
Cons: The bedroom we were in could do with a lick of paint.
Hotel is easy to find and inexpensive for a night away. Bedrooms offer the minimum but was clean and bed was comfortable. Breakfast offering was good and served early. I feel the car park at £3.50 overnight could be free to residence.
4 out of 5
Recommended
for Everyone
by A verified traveller

Imserso

Posted 16-Jan-2015
It was a fantastic stay. The hotel is in front of the sea and very close of town centre. Clean and comfy. Easy access from eurotunnel.
5 out of 5
Recommended
for Everyone
by A verified traveller

one night stopover

Posted 31-Dec-2014
Pros: Good all you eat breakfast
Cons: stop poeple smoking in the no smoking rooms
Location: Right on the harbour wall
Fantasic price hotel with good rooms some with sea/harbour view
3 out of 5
Recommended
for Everyone
by A verified travellerfrom London

Good view of harbour.

Posted 10-Dec-2014
Pros: Location (close to whelk stall).
Cons: Hotel could serve real ale rather than keg-only....
Location: Excellent local pub called the Samuel Peto (a famous son of Folkestone, look him up...)
Drank beer, ate whelks, read a great book and got plenty of sleep - a great break from work.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

This traveller left a rating score only Posted 25-Nov-2014 on Hotels.com
3 out of 5
Recommended
for Everyone
by A verified travellerfrom West Midlands, UK

Cheap characterful hotel in good location

Posted 25-Nov-2014
Pros: Price. Location. Hassle free check in/out, and simple drive to Dover.
Cons: It needs a refurb. All interior fixtures and fittings are old and worn out.
Location: 5 minute walk to the cultural quarter, good places to eat and drink, and lots of interesting shops. Loves Big Boys Fine Burger and the Pullman
Firstly - lets remember the fundamentals - it's a Britannia Hotel (had I spotted that first I wouldnt have booked it), and it's cheap (okay, so maybe I would have.) A cheap daytrip to France offer called for an equally cheap hotel room at short notice - which I found on Expedia - £35 including breakfast. The hotel was easy to find, and there was adequate car parking (it's £3.50/night, so fair enough, and it's Parking Eye so if you're militant its free, right?). Quick easy check in yeilded the keys to a room on the first floor which was clean and furnished in the same way I guess it would have been in the 80s. The presence of an old fashioned 4:3 TV was a heartening retro touch. Suspended cork ceiling in poor condtion, and gave the room the ambience of an 80s office block while also providing poor sound isolation from neighbouring rooms and the corridor. Linen clean and adequate, as were towels. Complimentary cosmetics supplied in basic old fashioned yet functional bathroom. Folkestone is a good place for a few drinks (head for the cultural quarter), but with an early morning beckoning we arrived back at the hotel to find the entertainment in progress. If you have ever aspired to visit "The Pheonix Club" you'll find the experience entertaining - "Memory Lane," ironically banging out the oldies in their own unique style to the well hydrated oldies in the "Ballroom." Slept well. Hassle free check out, easy 10 minute drive to Dover. Would stay again but would upgrade!
3 out of 5
Recommended
for Couples
by A verified traveller

This traveller left a rating score only Posted 22-Nov-2014 on Hotels.com
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

jolly good

Posted 21-Nov-2014 on Hotels.com
The stay was nice we had a good view of the harbour and it was good value for the prize. The breakfast was just the job too and it's all set out nice for guests with pool and a seating area with t.v.