Lobby

Reviews of AmericInn by Wyndham Kearney

2.5 out of 5
AmericInn by Wyndham Kearney
215 W Talmadge Rd, Kearney, NE

Reviews

7.8

Good

Rating 10 - Excellent. 373 out of 1001 reviews" "
Rating 8 - Good. 335 out of 1001 reviews" "
Rating 6 - Okay. 150 out of 1001 reviews" "
Rating 4 - Poor. 77 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Sherri

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool and hot tub are not functioning.
Stayed 1 night in Apr 2024

10/10 Excellent

Troy E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a really, really nice place to stay
Stayed 1 night in Jan 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were not able to use the pool or hot tub as they were closed for unknown reasons. Otherwise a pleasant place to stay and close to restaurants, shopping, and Platte River Recreation Area.
Stayed 1 night in Apr 2024

4/10 Poor

Elizabeth

Business traveller
Disliked: Property conditions & facilities
Breakfast was terrible. Coffee old and cold. Eggs sitting in yellow water. Waffle soggy despite the timer and cooking according. No silverware near food. Trash across the room from where food is made. Carpet filthy. Rooms very out dated.
Stayed 1 night in Apr 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find right off the highway and a great spot to rest our heads for a night.

10/10 Excellent

Larry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
pool was out of use canceled resveration clerk was very nice about it
Stayed 3 nights in Mar 2024

10/10 Excellent

RANDALL

Stayed 1 night in Mar 2024

4/10 Poor

Dara

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I made my reservation with Americinn largely on the fact that there is a pool and whirlpool. We had very actice daily activities planned and were looking forward to the benefits of the pool and hot tub each day's end. Upon checking in we discovered the pool facility is completely out of commission. We immediately tried to book a room at another hotel with pool, but found nothing available due to a state high school event happening. So we stayed. Very disappointed. For a reservation request to be accepted without informing the buyer that the facility is not functio ing as advertised is very unethical.
Stayed 3 nights in Mar 2024

6/10 Okay

Linda

Stayed 1 night in Mar 2024

10/10 Excellent

Kimberley

Travelled with family
Hope the pool is fixed soon otherwise lovely stay. Great breakfast.
Stayed 1 night in Mar 2024

6/10 Okay

Christine

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
BENDING AND ICE MACHINE BROKEN, NO POOL OR SAUNA, REFRIDGERATOR NOT COLD, BATH HOT AND COLD IS BACKWARDS. DONT FEEL WE GOT OUR MONEYS WORTH.
Stayed 1 night in Mar 2024

4/10 Poor

Dawn

Business traveller
Liked: Amenities
Disliked: Staff & service
Got to the front desk at 5:00. Rang the bell, waited for 15 min. No one came. I had to be at a mtg at 530. Had to change clothes in the lobby bathroom.
Stayed 1 night in Feb 2024

6/10 Okay

Kaylan

Stayed 1 night in Feb 2024

6/10 Okay

Neilan

Stayed 3 nights in Jan 2024

8/10 Good

Leanne, Deerwood

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice, staff was pleasant, quiet night. They put us in a room with quick access to stairs and outside door convenience to take our dogs outside.
Stayed 1 night in Jan 2024

6/10 Okay

Diane

Liked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Cyndy

Stayed 1 night in Dec 2023

8/10 Good

Herb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Rooms were clean. Staff was very friendly. Pool and hot tube was closed.
Stayed 3 nights in Dec 2023

4/10 Poor

tim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
unprofessional staff, lousy breakfast. Other great properties in the same location wish we would have spent another $40 and stayed in one of those.
Stayed 1 night in Nov 2023

6/10 Okay

Kay

Stayed 1 night in Dec 2023
Response from Dawn on 12 Dec 2023
Thank you for your stay.

4/10 Poor

Douglas

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I asked for the price and they said 77$ which was cheaper than quoted by your firm but I was charged the higher price.
Stayed 1 night in Dec 2023

6/10 Okay

Cathy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Noisy
We have stayed at AmericInn in Laramie WY and loved it. The one in Kearney NE was very noisy, could hear someone coughing all night long, seemed like the walls were thin, and then the heater would kick on for 3 mins then stop. It was very clean and staff was friendly.
Stayed 1 night in Dec 2023
Response from Dawn on 12 Dec 2023
I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for your stay.

4/10 Poor

Roger

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Dawn on 12 Dec 2023
Thank you for your stay.

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Very nice rooms love the hot tubs and size of the room. Beds were very hard
Stayed 1 night in Nov 2023
Response from Dawn on 12 Dec 2023
Thank you for staying with us.

6/10 Okay

Joanne

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Front desk seemed bothered by us checking in. Hotel needs a face lift
Stayed 1 night in Nov 2023
Response from Dawn on 12 Dec 2023
I'm sorry to hear this I will talk with the staff, to prevent any future occurrence. thank you for your stay.

10/10 Excellent

Kim

Stayed 1 night in Nov 2023
Response from Dawn on 12 Dec 2023
Thanks for staying with us.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dawn on 12 Dec 2023
Thanks for staying with us.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful when checking in.
Stayed 1 night in Oct 2023
Response from Dawn on 12 Dec 2023
Thank you for your stay.

10/10 Excellent

LouAnn, Duluth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent front desk staff.
Stayed 1 night in Oct 2023
Response from Dawn on 12 Dec 2023
Thank you for your stay.

6/10 Okay

Dennis

Stayed 2 nights in Oct 2023
Response from Dawn on 12 Dec 2023
Thank you for your stay.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was good. But I mainly wanted to stay here for the pool and hot tub. Both of which were closed. It didn't say that when I made my reservation. I was disappointed. I wanted a way to relax after my drive.
Stayed 1 night in Oct 2023
Response from Dawn on 12 Dec 2023
Please allow me to express my sincerest apologies. Thank you for staying with us.

8/10 Good

Chelsea

Stayed 2 nights in Oct 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for staying with us.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Dawn on 15 Oct 2023
Thank you for choosing us for your stay.

8/10 Good

Patrick

Stayed 1 night in Oct 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

4/10 Poor

Gail

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Not so nice. Sheets had rips and worn edges. Noisy. Lumpy bed. Lumpy pillows. Coffee ran out. They don’t like people with a dog.
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

6/10 Okay

Hayley

Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for staying with us.

10/10 Excellent

Gwen

Stayed 1 night in Sep 2023
Response from Dawn on 12 Dec 2023
Thank you for choosing Americinn Kearney.

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Good stay. Pool area was closed as of 9/25 - doesn't look like it'll be open anytime soon so if you are planning a trip and want to swim or hot-tube, I'd call to see if it's open. Room was clean but bathroom had no vent so lot's of mildew in the ceiling. Breakfast was good enough. Nice walk to Cunninghams on the Lake (I'd recommend eating there).
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

4/10 Poor

Garry

Liked: Staff & service
Was not told about pool and hot tub being out of order.
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Please allow me to express my sincerest apologies. Thank you for staying with us.

6/10 Okay

Tyler

Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

2/10 Terrible

Kimberly, Laramie

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had my service dog with me moving from Virginia to Wyoming and knowing this was my last night before getting to my destination, I parked in the parking lot in front of the hotel. After gathering my things and my dog I walked in. I instantly knew from the older lady's crinkled up nose and face that my dog was going to be an issue. I stated my name to the younger gal that the older lady was training. The older lady told her that they was going to have to change my room because of my service dog. She also looked at me and told me that they didn't have any DOG rooms available. I was shocked that she would say that to me knowing I had a reservation. What am I supposed to do? It was hot outside, I was tired from driving and pulling a uhaul all day, and was literally on my fourth evening of my travels. I told the lady that I could tell by her face when I walked in that there was going to be a problem with my dog and that I thought that was very sad. I had mentioned that the three other places I stayed during my travels didn't make me feel like she just made me feel. I could see the horror on the younger gals face knowing that her trainer was saying this to me. They ended up keeping me in my original room but I felt so uneasy about the situation but was too exhausted to go somewhere else. I was frustrated that I had left my credit card at the front desk. The younger gal brought it to me and apologized for the older lady's treatment. I told her she shouldn't be the 1 apologizing.
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Please allow me to express my sincerest apologies.Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

8/10 Good

susan

Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for choosing us for your stay.

8/10 Good

Gyl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for your stay.

10/10 Excellent

Jeff

Stayed 1 night in Sep 2023
Response from Dawn on 15 Oct 2023
Thank you for staying with us.