Indoor pool, outdoor pool, pool loungers
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Reviews of Radisson Blu Hotel, Mount Erciyes

Radisson Blu Hotel, Mount Erciyes
Hisarcik Mh.Tekir Yaylasi,Kume Evler 163, Kayseri, Kayseri

Reviews

9.0

Wonderful

Rating 10 - Excellent. 16 out of 22 reviews" "
Rating 8 - Good. 2 out of 22 reviews" "
Rating 6 - Okay. 3 out of 22 reviews" "
Rating 4 - Poor. 1 out of 22 reviews" "
Rating 2 - Terrible. 0 out of 22 reviews" "

9.4/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean, Ayvali-Urgup

Liked: Cleanliness, staff & service
The staff was very attentive and friendly from the moment I arrived. The room was very nice and comfortable with all the amenities you could want in the bathroom. All the facilities are lovely. The ski rental/sales shop is huge and the staff was very helpful in assisting me in trying out boots and skis before I purchased. They also have a really nice high-end shop with a large selection of ski clothes and accessories.
Stayed 1 night in Mar 2023

10/10 Excellent

Jean, Ayvali-Urgup

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, new hotel with everything you could want! The staff were all warm, friendly and helpful and made me feel very welcome and at home. I very nice person helped my unload my car, take my ski equipment to their locker room, showed me the facilities and took the luggage to my room. The room was nicely decorated and clean and fluffy robes and slippers were provided as well. The fee-free mini-bar was a special surprise and included large glass bottles of still and sparkling water, wine, beer, soda and even a bottle of kombucha. The Nespresso machine was nice to have for my morning cup of coffee. They have a spacious locker room where you can stow your ski equipment in lockable lockers so you don't have to drag your stuff up to your room and a door in the back leads to he slopes. The restaurant had a varied menu with prices that did not seem inflated (as they could be at a ski area) and the service was good. The morning breakfast buffet was large and exceptional with many hot and cold food choices. I did not swim, but, I looked around the pool area and was very impressed with the design.. it was a beautiful infinity pool with a huge window at one end overlooking the mountain. I had a very nice massage in the spa area that is as lovely as the rest of the hotel.. All in all, it was a very pleasant experience! I asked for assistance to get my luggage and ski equipment to my car and when I was done checking out, my car was waiting in front, loaded and running!!
Stayed 1 night in Mar 2022
Response from Kalandar Jumanazarov on 4 Apr 2022
Dear Jean, thank you for choosing Radisson Blu Mount Erciyes Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson Blu Mount Erciyes Hotel soon! Best regards, Kalandar Jumanazarov Front Office Agent

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful two day break for weekday skiing
The hotel is only 3 months (Mar 2022) old so everything worked well and was very clean. We wen Perfectly situated for the skiing pistes , ski-in ski-out, when we went was close to end of season (last week of March). We arrived Wed evening and left Friday evening, we had the place to ourselves..the pistes included! Although the trade off was that so some of the fun things we shut like the outside bar (at the hotel) and also pizza oven (can you believe it ;) )..but all in all facilities (gym, pool sauna) all open. If you can, try to get ski pass at the hotel, if only to save yourself a 50m walk in ski boots at the first lift. (as hotel is new) The ski equipment was virtually brand new from the in hotel ski rental shop (ender spor), so makes skiing that much more comfortable. The hotel staff were very welcoming and accommodating. The airport transfer was free, a very welcome addition to the stay...from stepping off the plane we were in our hotel room within 45 mins , great! The pistes are good enough for a couple of says of skiing, so all in all the Raddison makes for a great hotel to stay at for a family to explore Mount Erciyes.
Stayed 2 nights in Mar 2022
Response from Rıdvan TAŞKIN on 26 Mar 2022
Dear Guest, thank you for choosing Radisson Blu Mount Erciyes Hotel for your stay in Kayseri. We are so happy to read that your overall experience with us was up to your expectation and you were pleased with the service you have received from our team. We hope to welcome you back in Radisson Blu Mount Erciyes Hotel soon! Best regards, Rıdvan TAŞKIN

10/10 Excellent

Gulsah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Ersin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Ezgi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

M Ebubekir

Stayed 3 nights in Jan 2024

6/10 Okay

Serkan

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cok şık ve her sey dusunuomus bir dag oteli, personel ilgili guleryuzlu. Sadece banyoda gider problemi var tasiyor o durum duzeltilirse harika olur
Stayed 2 nights in Dec 2023

10/10 Excellent

Tayyar

Stayed 2 nights in Feb 2023

10/10 Excellent

KUTEYBE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

8/10 Good

Erdal

Stayed 1 night in Dec 2022

10/10 Excellent

Mehmet Sukru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Irfan Göçmenoğlu, Genel Müdür on 1 Apr 2022
Değerli Misafirimiz Mehmet Bey, Sizleri Radisson Blu Mount Erciyes'te ağırlamaktan mutluluk duyduğumuzu belirtmek isterim. Yorumlarınız hizmet kalitemizi arttırmamız için çok önemli olup, keyifli bir tatil geçirmeniz bizler için çok önemlidir. Teşvik edici geri bildiriminiz için teşekkür ederiz. Size hizmet etmekten mutluluk duyduk, en kısa zamanda tekrar görüşmek dileğiyle. Saygılarımla,

8/10 Good

Ferit, Enschede

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Midden in de bergen met perfecte uitgangspunt voor een goede skivakantie. Mooie zwembad en sauna, Massage mogelijkheden zeer goed. Hotel was net nieuw begonnen en nog aan onderhoud bezig. Zeer goed op weg voor de nieuwe seizoen.
Stayed 2 nights in Mar 2022
Response from Rıdvan TAŞKIN on 26 Mar 2022
Sehr geehrte Ferit, vielen Dank, dass Sie sich für das Radisson Blu Mount Erciyes Hotel für Ihren Aufenthalt in Kayseri entschieden haben. Wir freuen uns sehr zu lesen, dass Ihre allgemeine Erfahrung mit uns Ihren Erwartungen entsprach und Sie mit dem Service, den Sie von unserem Team erhalten haben, zufrieden waren. Wir hoffen, Sie bald wieder im Radisson Blu Mount Erciyes Hotel begrüßen zu dürfen! Beste Grüße, Rıdvan TAŞKIN

6/10 Okay

Ugur

Liked: Cleanliness, room comfort
Disliked: Staff & service
Piste yakınlık ve havuz şahane. Pist yakınında servis çok yetersiz. Servis genel olarak yetersiz. Odanın büyüklüğü gayet iyi ancak yatak çok sert. Genel olarak güzel olmasına rağmen fiyat-kalite açısından yetersizdi.
Stayed 3 nights in Mar 2022
Response from Guest Relations on 11 Mar 2022
Değerli Misafirimiz, Sizleri Radisson Blu Mount Erciyes yönetimi ve tüm personeli adına ağırlamaktan mutluluk duyduğumuzu belirtmek isterim. Yorumlarınız hizmet kalitemizi arttırmamız için çok önemli olup, keyifli bir tatil geçirmeniz bizler için çok önemlidir. Teşvik edici geri bildiriminiz için teşekkür ederiz. Size hizmet etmekten mutluluk duyduk, en kısa zamanda tekrar görüşmek dileğiyle. Saygılarımla,

10/10 Excellent

Enes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel
Sadece kahvaltı yerine en azından yarım pansiyon olabilir. Onun dışında bizim için herşey mükemmeldi. Personel ilgisi ve sorunlara çözüm gayet hızlı ve pratik idi. Kayseri merkezden dolaşıp dönerken tipi nedeniyle yol kapandı. Bu süreçte otele dönmemize bizzat yardımcı olan ve aileden biri gibi çabalayan Rıdvan beye çok teşekkür ederiz. Çok emeği geçti.
Stayed 3 nights in Jan 2022
Response from Ridvan Taskin on 6 Feb 2022
Değerli misafirimiz Enes Bey, öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizde konforlu bir konaklama geçirdiğinizi görmek bizleri memnun etti. Sizlere sunmuş olduğumuz hizmetin karşılığını böylesine değerli yorumlarla almaktan mutluluk ve onur duyuyoruz. Bir sonraki Kayseri ziyaretinizde sizi otelimizde tekrar ağırlamaktan memnuniyet duyarız. Saygılarımla, Rıdvan TAŞKIN

10/10 Excellent

Umut

Stayed 2 nights in Jan 2022
Response from Ridvan Taskin on 6 Feb 2022
Değerli misafirimiz Umut Bey, öncelikle otelimizi tercih ettiğiniz için teşekkür ederiz. Otelimizde konforlu bir konaklama geçirdiğinizi görmek bizleri memnun etti. Sizlere sunmuş olduğumuz hizmetin karşılığını böylesine değerli yorumlarla almaktan mutluluk ve onur duyuyoruz. Bir sonraki Kayseri ziyaretinizde sizi otelimizde tekrar ağırlamaktan memnuniyet duyarız. Saygılarımla, Rıdvan TAŞKIN