Reception

Reviews of Bupa Hotel

Bupa Hotel
Kucuk Mustafa Mah., Baglar Cad., No.11, Kayseri

Reviews

8.8

Excellent

Rating 10 - Excellent. 112 out of 207 reviews" "
Rating 8 - Good. 73 out of 207 reviews" "
Rating 6 - Okay. 16 out of 207 reviews" "
Rating 4 - Poor. 3 out of 207 reviews" "
Rating 2 - Terrible. 3 out of 207 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dipesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, comfortable stay in Kayseri
Great find in Kayseri, close to the airport. Room was clean, large and comfortable.
Stayed 1 night in Dec 2023

10/10 Excellent

joe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spacious room with good beding, good breakfast buffet, very helpful staff (but barely speak english) and located near a commercial street...
Stayed 2 nights in Feb 2023

6/10 Okay

Munirat

Liked: Staff & service
Stayed 3 nights in Nov 2022

8/10 Good

Niamh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely and clean and in a good location. Staff were very friendly and had good English. My only issue would be that the walls were thin so could head the tv from other rooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Drishika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Aug 2022

10/10 Excellent

Sergey

Stayed 2 nights in Aug 2022

8/10 Good

Ali

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Good location and convenient price.
Very good overall.
Stayed 2 nights in Jul 2022

8/10 Good

Trevor

Stayed 1 night in May 2022

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Winter in Kayseri
Very pleased with my stay here and would come again. Only passing through. The ski shuttle picks people up outside hotel at 9am and returns at 5pm.
Stayed 1 night in Mar 2022

8/10 Good

Nader

Stayed 1 night in Jan 2022

10/10 Excellent

Gholam Abbas

Stayed 4 nights in Nov 2021

8/10 Good

Ulas Ercem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
F/P oalarak çok iyi
Temiz bir otel. Odalar çok yeni değil fakat herhangi bir sorun ile karşılaşmadım. Fiyat/performans olarak oldukça iyi.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2020

10/10 Excellent

Oktay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodations!
Good locaation; close to the ski resort. Friendly staff, excellent shower!! All round a pleasant place.
Stayed 2 nights in Dec 2019

10/10 Excellent

halil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gute Entscheidung
Reichliche Frühstück Buffet
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good lah
Stayed 2 nights in Mar 2019

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go for it!
The staff are very well-trained and make you feel welcome. The room was clean with nearly all the amenities you would expect (I did need to ask for hangers). Great value overall if you don't mind a little walk from the city center. The breakfast could use some small improvements in terms of keeping borek hot.
Stayed 3 nights in Dec 2018

10/10 Excellent

Nawhal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay.
It has great staff very friendly they were extremely helpful and accommodating. Breakfast is nice nothing to complain about. The location is good. I really enjoyed being there and will definitely recommend.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
thin walls - the neighbor had fallen asleep with a loud noise level and his TV could be followed in our room
Stayed 1 night in Sep 2018

8/10 Good

Kyla, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size and the bathroom was nice. Staff were very pleasant. Breakfast was good.
Stayed 2 nights in Aug 2018

10/10 Excellent

Sung, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Clean, quiet and comfortable. Breakfast was good too.
Stayed 1 night in Jul 2018

10/10 Excellent

Neil, Ashford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
Great hotel. Right on the main road. Excellent service. Not much in the local area, but served me well as a base to visit other things
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Avilable Rooms
Stayed 3 nights in May 2018

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice hotel about 1 kilometer from the old downtown area. The breakfast was good. I was hoping for a view of Erciyes Mountain, but it was blocked by a neighboring apartment building.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
very satisfied with it, clean and excellent value for money. Only two things they need to be looked at: the room was very hot and we could not control the temperature. the second thing was the breakfast was very limited to the rating of the hotel. Otherwise there was no problems at all.
Stayed 1 night in Dec 2017

6/10 Okay

önder

Liked: Staff & service
Disliked: Cleanliness, room comfort
Otel değerlendirme
Personelin ilgisi iyiydi. Her konuda yardımcı oldular. Otel odası pisti. Yerler tozlu ve çöp parçaları vardı. Çarşaflar yırtıktı. İnternet hiç çekmiyordu. Odalardaki yalıtım çok kötü. Diğer odalardaki sesler odamızda gibiydi.
Stayed 2 nights in Feb 2024

8/10 Good

Bülent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Hüsnü Cem

Stayed 3 nights in Jan 2024

10/10 Excellent

Muhammet Rasit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Güzeldi
Bu fiyata en iyi otel. Temiz , merkezi ve uygun. Daha ne olsun. Sadece odalar arası yalıtım iyi değil. Uykusu hafif olanlar için problem olabilir
Stayed 1 night in Jan 2024

8/10 Good

MURAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

4/10 Poor

Ugur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Hatice

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Die Luft in dem Gebäude war unerträglich, die Klimaanlage hat nichts gebracht, die Fenster konnte man nur ein Spaltbreit öffnen, das Hotel war Laut, wir konnten keine Nacht schlafen.
Stayed 4 nights in Sep 2023

10/10 Excellent

Erva Mübeya

Stayed 3 nights in Sep 2023

6/10 Okay

Salih

Disliked: Cleanliness
Hotel convenable pour une nuit
Bon hotel pour passez une nuit rien de fantastique dans l’ensemble meme le petit dejeuner a buffet un vrai manque d’hygiene au niveau de la douche a Cabine
Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Cemil

Personeel was zeer vriendelijk en hotel was goed schoon. Dat zijn dan ook voor mij het meest belangrijke aspecten voor een hotel.
Stayed 3 nights in Aug 2023

6/10 Okay

Klaus

Travelled with partner
Disliked: Property conditions & facilities
The room was spacious, but furniture just functional, bathroom was ok, the surroundings were noisy, the check-in unprofessional, the pillows a disgrace; the breakfast room dull, but breakfast opulent, the overall value for money ok; we would not want to recommend this hotel
Stayed 1 night in Aug 2023
Response from Murat on 15 Aug 2023
Hallo HerrZunächst einmal entschuldigen wir uns für die durch Expedia.com verursachte Verzögerung beim Check-in. Ihre Kommentare sind für uns wertvoll. Vielen Dank und wir wünschen Ihnen und Ihrer Frau einen gesunden Tag.

10/10 Excellent

FATMA

Stayed 1 night in Aug 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merkezi konumda otopark sorunu yok Kahvaltısı güzel Biz ailecek memnun kaldık
Stayed 1 night in Jul 2023

8/10 Good

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super sejour dans cet hotel au calme et proche de tout . Le personnel est tres attentionné !
Stayed 2 nights in May 2023

10/10 Excellent

Bente

Stayed 1 night in May 2023

8/10 Good

Mehmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

8/10 Good

Volkan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Temiz, düzenli bir otel. Kahvaltisi güzel.
Stayed 3 nights in Jan 2023

8/10 Good

Metin

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Mert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

6/10 Okay

ÖMER FARUK

Stayed 1 night in Dec 2022