Exterior

Reviews of Woodapple Hotel and Spa

3 out of 5
Woodapple Hotel and Spa
Thamel, Kathmandu, Bagmati

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 26 reviews" "
Rating 8 - Good. 1 out of 26 reviews" "
Rating 6 - Okay. 1 out of 26 reviews" "
Rating 4 - Poor. 0 out of 26 reviews" "
Rating 2 - Terrible. 0 out of 26 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Taruna

Liked: Cleanliness, staff & service, property conditions & facilities
The place was super clean and staff were friendly and welcoming
Stayed 1 night in Apr 2024

10/10 Excellent

Vatou

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

sanket

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied and more than value for money
Very clean and comfortable hotel, well behaved staff and very professional, very helpful and friendly staff. Buffet was very tasty and very well arranged.
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in Kathmandu
Great staff ..manager is the best ..breakfast is very nice
Stayed 1 night in Dec 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Everything was hreat. Staff is fantastic
Stayed 5 nights in Dec 2023

10/10 Excellent

Irmgard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel to stay in Kathmandu. It had all the amenities I would expect, the staff was very professional and always willing to help or answer questions. The welcome drink and orientation to the perks of the hotel was a welcome surprise. This is a clean and safe hotel - for female solo travelers.
Response from Sujan on 13 Dec 2023
Dear Imgard!Warm greetings from Woodapple Hotel And Spa!We wanna acknowledge you from bottom of our hearts for having astonishing feedback about your stay at Woodapple Hotel And Spa. Thanks for your positive feedback which energies us to be better in terms of providing customer satisfaction .We're delighted that you found the food to be amazing, placement, our staffs as wells as specifying our amenities in brief and that the overall experience felt like a home away from home. Creating a comfortable and welcoming environment for our guests is something we strive for, and your feedback confirms that we're on the right track.Once again, thank you for choosing to stay with us and for sharing your positive experience. We look forward to the opportunity to host you back in the future and provide you with another memorable stay, until then stay safe and stay calm.Warm Regards,Sujan Thapa

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean quiet oasis with wonderful friendly staff. Perfect
Stayed 1 night in Nov 2023
Response from Sujan on 17 Nov 2023
Dear lee Point !Namaste And Warm Greetings From Hotel Woodapple And Spa!Thank you for your review and taking the time to share your experience on Expedia.I am thrilled to note that you enjoyed so many aspects of your stay. I have personally thanked to our wholeHotel Woodapple And Spa team for their contributions towards making your Stay truly memorable.My team looks forward to welcoming you back on your next visit on our property, until then stay calm, stay safe and have a wonderful days ahead.Best Regards!Sujan Thapa

10/10 Excellent

Alina

Stayed 2 nights in Sep 2023
Response from Sujan on 17 Nov 2023
Dear Allina!Namaste And Warm Greetings From Woodapple Hotel And Spa!We are so grateful to have you as a guest and thank you very much for your kind words and detailed review. We are really delighted to know that you had an amazing experience in our hotel. Thanks for sharing your review with us and the community. Our hotel believes in delivering a great service experience by knowing our guest preferences and we always focus on guest comfort we are glad that you found our service exceptional.We are looking forward to having you again as our guest until then stay safe, stay calm and have a wonderful days ahead.Graciously Yours,Sujan Thapa

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel with oustanding customer service
This hotel has the best staff who are so friendly and helpful and the service throughout the whole hotel from cleaning staff to restaurant and reception was just phenomenal. Bishnu the operations manager was fantastic and does a fabulous job running the hotel smoothly. Bravo to all staff ...I will be back to Kathmandu just because of the hotel alone. I made many friends here and I can't wait to see them again ...
Stayed 5 nights in May 2023
Response from HOTEL WOODAPPLE on 8 Jun 2023
WE ARE BLESSED TO HEAR THAT YOU ENJOYED YOUR STAY AT OUR PROPERTY. AND WE HOPE, WE WILL BE ABLE TO HOST YOU AGAIN.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Exceptional Experience
We recently stayed at this hotel for 9 nights and we had a wonderful experience. Upon arrival, we were upgraded to a suite even though we only booked a small room. The Operations Director, Bishnu, made an effort to get to know us and chatted with us every time we ran into him at the restaurant. One night, he even offered to treat us to a complimentary dinner which we gladly accepted. The waiters were all very friendly and got to know us so well that they brought us our usual drink/food items every morning without asking. The suite was cleaned and restocked every day and we spent a lot of time relaxing there in the mornings and evenings. The hotel's location is very convenient to many restaurants and shops in Thamel and finding a taxi around the hotel was very easy if we wanted to venture farther. Our only regret is not having enough cash at the end of our 2-month trip to Nepal to tip everybody generously or at all in some cases. If we ever go back to Kathmandu, this is definitely the hotel we'll stay at. I still think of the comfortable bed and miss it so much. I had the best sleep there during our 2-month stay in Nepal. Thank you so much, Bishnu, for managing this hotel so well and thank you to all the employees who made our stay so special. We couldn't have had a better experience for our final week in Nepal.
Stayed 9 nights in May 2023
Response from Bishnu on 13 Jun 2023
Thank you for your great feedback. We hope to welcome you again to our property. Have a great time ahead.

10/10 Excellent

Sohrab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great views from higher floors, modern, clean and affordable
Stayed 1 night in Apr 2023
Response from Rimal on 26 Apr 2023
Thank you, Sohrab, for your excellent feedback. It was a great pleasure to host you.Bishnu

10/10 Excellent

Avraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience at woodapple hotel
The experience at woodapple hotel was excellent. The location is very convenient and close to many things. The rooms are in great condition and clean and most of all, the service was great and the staff made efforts to make us feel comfortable and solve all our problems.
Stayed 2 nights in Mar 2023
Response from HOTEL WOODAPPLE on 18 Apr 2023
DEAR GUEST,WE ARE GREATFUL TO HEAR THAT YOU ENJOYED YOUR STAY AT OUR PROPERTY. HOPEFULLY YOU WILL VISIT US AGAIN AND AGAIN. I CAN ASURE YOU THAT ,WE WILL BE WELCOME YOU WITH SAME MARVELOUS HOSPITALITYFRONT OFFICE TEAM!!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 nights at Woodapple post-trek and it was fabulous! From the moment I checked in, the staff were so kind and helpful. Complimentary drinks at welcome and smiles all around. The rooms were big and very clean! Even the cleaning staff were so helpful and kind. They wished me “Happy New Year” as I was there during the Nepalese New Year and they were so helpful. I even had a massage there and the service was great! Very convenient. The breakfast was great and the view was amazing! The restaurant staff were so kind. I have to compliment the manager as he knew my name and would greet me anytime he saw me. Always making sure I was okay and taken care of! From the moment I checked in to when I left to the airport, he was there waiting on me. Amazing all around. I would definitely stay at Woodapple again and highly recommend it to anyway staying in Nepal! Very walkable and just around the corner from shops and other restaurants.
Response from Rimal on 26 Apr 2023
Dear Alexander, Greetings! Thank you for your excellent review. It was a pleasure to host you on our property. We can't wait to welcome you to our hotel again soon.Best RegardsWoodapple Hotel and Spa.

10/10 Excellent

Neeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Woodapple hotel and spa with views
I have travelled around the world and this is is one of the best hotels I’ve stayed in. The owner gives each and every person individualized attention and care. The owner and staff go above and beyond to give excellent service. The hotel is aesthetically and architecturally beautiful including the personal touches in each room. Very clean with good daily housekeeping and a beautiful rooftop restaurant and bar as well as a large terrace. The hot breakfast buffet that is included, goes above and beyond most hotel inclusive breakfasts and includes fresh and delicious made to order items There is a spa which is very clean and has all amenities, had a great deep tissue massage daily for a very reasonable price with great service. The views from the room outstanding!! Will include pics
Stayed 2 nights in Mar 2023
Response from SADIKSHYA on 12 Apr 2023
Dear Neeta ma'am, Thank You for your detailed review of our hotel. We are happy to hear you had a great experience at our Woodapple hotel and Spa.Your review made our day! We are happy to hear our team provided you with excellent service. Thank you for mentioning every nice details including massage and the view from the room. It's pleasure to serve costumer like you. Thanks again, and we hope to make your next visit just as positive. It has been our absolute pleasure to serve you, we hope that you return soon.Take care!Regards,WOODAPPLE TEAM.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Rimal on 1 Mar 2023
Dear Katherine,Thank you for your excellent review. It was a pleasure hosting you on our property. We hope to see you again. Take care.Best RegardsWoodapple Hotel and Spa

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Highly recommended!!
Hotel is located in an area with small streets. A bit quiet at night but still safe. Just next to a blind person massage house. The hotel is good and the staff is very polite and helpful. Breakfast is included in the roof top restaurant which is unbeatable .
Stayed 3 nights in Feb 2024

6/10 Okay

Ka Po

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Airport pick up is terrible. Room is old and facilities are inadequate, electricity shortage sometimes. Location not good. Not worth to stay as there are many choices close to Thamel area.
Stayed 2 nights in Sep 2023
Response from Sujan on 17 Nov 2023
Dear Guest,Namaste from Woodapple Hotel& Spa!Thank you very much for taking your time to share your experience. It is the feedback like this we learn from and use to improve our services. We have taken your feedback with utmost seriousness. Commitment to service and guest satisfaction has now been our main concern and our team tries to give their all efforts to anticipated guest needs. As mentioned, issues We ask for your sincere apology. I have kept this issue to concern department. We keep our service to the highest standards. We immediately share your feedback with my entire team and make sure it doesn't happen again. Please accept my sincere apology for this and for the inconvenience that had caused you during your stay. We work hard to deliver a better service to all the guest and its apparent. In this case we fell short sorry that we let you down in few aspects. We invite you to include us in your future when you visit this area again, we look forward to your next visit and have more opportunities to pamper and enhance your experiences. If you give us a chance to earn back your trust, I can assure you that this will not happen again.Graciously Yours!Sujan Thapa

10/10 Excellent

SHUFEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高CP值的住宿體驗,讓你想續住下來。
一個人入住蜜月套房,房間很大,舒適又乾淨,還有按摩浴缸,整體房間質感很好,CP值很高。很想續住,可惜連續2天滿房。 早餐比較簡單一點,選擇性不多,但餐廳view很好。
Stayed 1 night in Oct 2023
Response from Sujan on 17 Nov 2023
Dear SHUFEN!Namaste And Warm Greetings From Woodapple Hotel And Spa!We appreciate you for having fabulous review regarding your stay at Woodapple Hotel And Spa. Thanks for your precious time to share your positive feedback to the expedia community and specifying our amenities, location services, good food as well as our restaurant and view from the placement.Everything was designed carefully keeping the comfort of the clients in the mind. We are glad that our hard work has not gone unnoticed.We sincerely hope to welcome you again in the future, until then stay calm and stay safe.Have a great days ahead.Warm Regards,Sujan Thapa