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Reviews of Hotel Pleasure Home

2 out of 5
Hotel Pleasure Home
Amrit Marg Jyatha Street Thamel, Kathmandu, Bagmati

Reviews

6.8
Rating 10 - Excellent. 5 out of 27 reviews" "
Rating 8 - Good. 10 out of 27 reviews" "
Rating 6 - Okay. 6 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 5 out of 27 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

2/10 Terrible

krishan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Aneil

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get the room what I saw online! Room was next to the street view so is noisy. In the shower, water was leaking all day/night and the tap water color was yellow, this may not be able to use it for even hand wash. Be careful when you turn it on! The room looks very old dirty, filthy, mouldy, the rotten wooden floor, and smell. I asked for something (I.e. mat) to cover up the rotten wooden floor or change the room for me instead but I got none of them even though I request them for a few times. I booked it online but they even charged me extra cash money at the property saying it was upgraded. A BiG LIE. I do not recommend this hotel to anyone. Shame on them for bad services and pay more than you see online. Dissatisfied, disappointed, dishonest. I’m not going back there again!!!

4/10 Poor

Mahendra

Stayed 1 night in Oct 2022

6/10 Okay

gaurav

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! They made you feel so welcome and were always so happy to see you. They were very helpful when we were sick and when we needed to stay longer.
Stayed 3 nights in Mar 2019

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back, God willing!
The staff (especially Bimala, Smriti, Abhishek, and others), made my stay a home away from home. Very nice hotel, well situated in Thamel. Large room with large bathroom, TV with international channels, Wifi in the room, and a HEATER for those cold nights. They have a restaurant on site that serves Nepalese, Chinese, Japonese and Western food. They have a tour guide where you can book various trips, treks, flights. The whole experience was Numer 1.
Stayed 13 nights in Dec 2018
Response from manoj on 21 Jan 2019
Thank you so much for your feedback .

8/10 Good

nollene

Liked: Cleanliness, staff & service
Good and expected for the price
Was good for the price. Friendly stuff. Clean rooms. Toilet is good but still need rubbish bin and plumber. But good for the price. Would stay there again if I come back to Kathmandu
Stayed 2 nights in Nov 2018
Response from Manoj Giri on 11 Nov 2018
Thank you for being a part of Hotel pleasure home hope to see you soon again at our property in nepal

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Service & Food
Budget place that meets expectations for the cost. Great location in center of Thamel, restaurant on 1st floor with good food. Breakfast was included. Lunch and dinner at reasonable price, including prompt room service. Could improve bath water color. Staff was warm and accommodating to our many requests. Good value.
Stayed 1 night in Sep 2018
Response from manoj on 24 Sept 2018
Dear Matthew , thank you so much for your feedback . Highly appreciated .

2/10 Terrible

Aakash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were deceived!
We are deceived.
Stayed 10 nights in Jul 2018

6/10 Okay

Gaurav, Kathmandu, Nepal

Liked: Cleanliness
I stayed at the hotel for a night. Overall it was good. The location is excellent as it's in the major tourist hub of Kathmandu i.e Thamel.
Stayed 1 night in Jul 2018

10/10 Excellent

Rich, Afghanistan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for the Money! WOW!
It was clean, inexpensive, and centrally located. The staff were great. The Mgr hooked me up with a good hire to get me over to Pokhara as well. Oh, the Japanese Restaurant Ichiran in the lobby was awesome. Really good sushi and other dished too!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service in town
Best Hotel in Kathmandu with hot water, WIFI and service. Staff are so good and polite, 24 hours reception. They have Japanese restaurant in ground floor to serving quality foods for their clients as all. Location is very good and if you contact at hotel earlier then they will offer you airport pick up facilities too. They have travel desk for serving their clients to helping ticket, tours, trekking as well as climbing info. Thank you Pleasure home team for your great hospitality. Will see you soon again. Thanks for your time.

6/10 Okay

Ashman , Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, room comfort
Cold
Located smacked in town, but definitely not the best place to stay. value for money and Quite. Hotel have no room heater to accompany you during the cold winter night.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Loud and rough
Great location in Thamel- but might as well be camping. Thin walled, small rooms, bedding had holes in it- loud and rough stay in general. Would never stay here again...

6/10 Okay

Johanne

Liked: Staff & service
Disliked: Room comfort
Stayed 4 nights in Feb 2019

8/10 Good

RUO WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便
地點方便
Stayed 5 nights in Feb 2019

8/10 Good

RUO WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點好
地點好
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service
No hot water in the room and very moldy smell, but very nice and helpfull staff + good breakfast
Stayed 1 night in Nov 2018

8/10 Good

Ming chin

Liked: Staff & service, property conditions & facilities, room comfort
地點方便,旅館內塞餐廳和咖啡廳,對旅客很實用.服務人員稍欠訓練, 直到遇到Bimala小姐，耐心為我們解決各種旅遊難題，真是難得。
Stayed 3 nights in Oct 2018
Response from manoj on 21 Oct 2018
thank you so much for your feedback ..Highly appricated.

8/10 Good

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Manoj on 15 Oct 2018
Dear Sir , Thank you so much for your feedback . Hope to see you again Manoj

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
not clean.. the location is in the tarmel street.. 침대보나 수건이 깨끗하지 않았습니다.. 조식은 english continental? 인데.. 토스트 2쪽이 전부 입니다.
Stayed 1 night in Aug 2018
Response from manoj on 24 Sept 2018
thank you for your feedback

10/10 Excellent

Evgeny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отдых треккеров
Отличное месторасположение, быстрый WiFi, завтраки, чистый номер, есть горячая вода, вежливый персонал
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Fuür Leute, die nur was zum Übernachten suchen
Im großen ganzen Ok. Hotel Name wurde geändert. Ventilator im Zimmer.

8/10 Good

Verified traveller

Liked: Staff & service

8/10 Good

京子

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
場所　価格　清潔と大変良かつた

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
客栈老板有欺客之嫌
该客栈比较老旧，除了洗澡热水非常充足外，房间阴暗不见光，早餐面包像陈面包，不新鲜。 特别是客栈老板开高价，夜间机场接机能开出近一千卢比，去博卡拉的车票也贵，还给最差的座位。严重不推荐大家住这家客栈！

8/10 Good

Eva

Liked: Staff & service, property conditions & facilities, room comfort