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Reviews of Mandara Rosen

4 out of 5
Mandara Rosen
No. 57 Detagamuwa, Kataragama

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 4 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 2 out of 19 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

NAVAJEEVA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is our usual place to stay when we go to Kataragama with the whole family. It’s very welcoming and a happy place to stay for the night. Very clean and food is great.
Response from SUDESH on 28 Nov 2022
Dear Sir,We highly appreciated your valuable feedback about us.Hope to see you soon at Mandara Rosen......Best Regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020

6/10 Okay

Dinuka

Stayed 1 night in Dec 2019

4/10 Poor

Tam, MEL

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
we have stayed at Mandara Rosen a lot of time in the past but never had a bad experience like this time. We booked accommodation a few months back and requested a rollaway bed but it was not organised when we checked in. Sadly I had to ask 3 times to get the extra bed organised. Not to mention, staff has forgotten to put the pillow cases! We were so disappointed with the service and condition of the property. It used to be the best hotel in Katharagama but not anymore. Truly disappointed and not going to recommend this hotel for to anyone.
Stayed 1 night in Dec 2019

10/10 Excellent

Sugeesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
It was a great stay and staff was friendly. Good food and hotel was great too.
Stayed 2 nights in Dec 2019
Response from Sudesh on 18 Dec 2019
Dear Sir/Madam, Thanking you very much for your valuable feedback. We hope to see you soon at Mandara Rosen again. Thanking you,

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Mandara Rosen stinks. There was a smell of sewerage all over the place. It was nauseating.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good place good soirrounding . Luckily still managing and maintaining this place same as 20 years ago. But needs more additions such as user friendly for comments
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
WE checked in on December 9th around 2 PM. We went to Katharagama to visit the Sacred Temple. We drove about 9 hours to get there. We wanted to Shower and change . NO hot water. I informed the front desk. They told me that they had a problem it will clear in about 20 minutes. It never did. I called again after an hour. waited till 5.30 PM. No hot water. Had a cold shower and went to the temple. No hot water that night. we checked out next day morning. I wanted them to discount my room. Manager offered me 3 water bottles. I was so upset I walked out.
Stayed 1 night in Dec 2018

6/10 Okay

Dayan

Liked: Cleanliness, staff & service
Good hotel in great location in terms of proximity to the Katharagama Shrine. The floors in the room, bathroom and hallways get really slippery when wet - very dangerous. Also there are no convenient / functional charging points which is a real problem. Also I could not get the Wifi to work.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2018

6/10 Okay

Aneesha

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Carlie, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, Quiet and Staff Very Helpful
We had 3 rooms booked for 2 nights. We really enjoyed our stay. Lovely, Quiet and Staff Very Helpful.
Stayed 2 nights in Jun 2018

4/10 Poor

Don J.

Disliked: Staff & service, property conditions & facilities, room comfort
Won't stay again unless quality is improved
Low quality breakfast & dinners , sad to see standard of this hotel is declining . Inexperienced management seems to be the issue . Have no clue of guests expectations .
Stayed 2 nights in Oct 2017

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old and dirty hotel. They havent done anything in 20 years. Its almost like a ruin. Nice staff. But the hotel is not worth its price
Stayed 1 night in Jan 2020