We stayed here for 10 nights , 11th- 21sr Oct . the hotel staff were great , all the cleaning staff were exceptional, hotel itself was a little outdated ,but great value for money. my husband and I wanted a relaxing holiday , we also spent 10 nights in Patong prior ,which we found far to busy and dirty ,far to many Indians wanting to unload your money from you ,(but hey that's Patong ) Karon is the Perfect location ,so much quieter and the beaches are so much cleaner ,plenty of shopping and restaurants , we were on the 17th floor ,and the views were breathtaking ,if you are scared of heights or have smaller children get a lower floor , the rooms were so spacious . Had all the facilities to cook you own breakfast or any meal if you wish to do that , or buy out . I did read the reviews prior to going , especially about the noise of the local bars , but hey, if your tired you'll sleep . We go to Thailand every year sometimes and know to go 3 times in a year if the money allows us , love the place ,