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Reviews of Quality Inn & Suites Kansas City I-435N Near Sports Complex

2.5 out of 5
Quality Inn & Suites Kansas City I-435N Near Sports Complex
1051 N Cambridge St, Kansas City, MO

Reviews

5.8
Rating 10 - Excellent. 184 out of 1008 reviews" "
Rating 8 - Good. 211 out of 1008 reviews" "
Rating 6 - Okay. 189 out of 1008 reviews" "
Rating 4 - Poor. 156 out of 1008 reviews" "
Rating 2 - Terrible. 268 out of 1008 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

4/10 Poor

Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
And on top of all that they charge a hundred dollars deposit which I still haven't received back in my account
Stayed 1 night in May 2024

8/10 Good

Helene

Liked: Cleanliness
Disliked: Property conditions & facilities
Beds were really comfortable! Property old and rundown. Staff friendly. Breakfast limited. Nice stay for price and driving through.
Stayed 1 night in May 2024

6/10 Okay

Jaime

Liked: Staff & service
Quiet and safe place
Stayed 1 night in Apr 2024

6/10 Okay

Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room has older furniture is history. Plaster falling from ceiling. No smoke detector in room. No cable TV. A $100 deposit for the room. At $75 a night. Coffee Maker with no coffee pot. If I had known this, I would have went to a different howe'll be changing hotels tomorrow. Also no breakfast as advertised. Only old mail we oatmeal and sweets.
Stayed 1 night in Apr 2024

2/10 Terrible

Gilbert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff. Furniture and room dirty. Plaster falling from the ceiling. Missing fire alarm on ceiling. Older. And a one hundred dollar room deposit
Stayed 1 night in Apr 2024

2/10 Terrible

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for the price. I had to extend my stay and they made it really easy to extend.
Stayed 1 night in Apr 2024

10/10 Excellent

chris

Liked: Staff & service, property conditions & facilities
Right off the highway. Staff was courteous, and efficient.
Stayed 1 night in Dec 2023

2/10 Terrible

Cailyn

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Mold everywhere in the room, wall conditions awful. Won’t be surprised if I get sick off the mold and and dirty room
Stayed 1 night in Apr 2024

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is located in an industrial area. The smell in room was very strong of a perfumed cleaning agent. I'll be tasting it for hours. The bed linens were worn and stained. I worried about my vehicle being broke into.It was no wonder at booking they didnt offer free cancelation.
Stayed 1 night in Apr 2024

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hairdryer, iron or Kleenex. Towels were rationed ridiculously.
Stayed 3 nights in Apr 2024

6/10 Okay

jesse

Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Aldo

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was in very poor condition. Broken windows, AC didn’t work well and issues with water in bathroom. Do not recommend.
Stayed 1 night in Apr 2024

2/10 Terrible

Todd, Littleton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room smelled like cigarettes. The second room was dirty. The walls were filthy with grime and old spilled drinks. The bathroom floor was sticky with dirt in the corners and grout was black with original color white. The toilet ran with handle not working right and the toilet wobbled not secure to the floor overall disgusting. No quality control n that inn
Stayed 1 night in Apr 2024

2/10 Terrible

Danica

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Josh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unclean and the hallways literally smelled like poop. Had a rule that you couldnt book more than 6 days so you couldn't get the weekly rate.
Stayed 6 nights in Apr 2024

6/10 Okay

April

Travelled with partner
It was quiet and clean the only thing I don’t like is the wait time for deposit return it’s been five days and it is still pending in my bank account
Stayed 1 night in Apr 2024

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Will not stay nor recommend
Stayed 1 night in Apr 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities
Secluded location, loud AC
Stayed 1 night in Jan 2024

2/10 Terrible

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is too over priced for the hotel! Beds are uncomfortable rooms dirty hotel front entrance has been remodeled but not anything else!
Stayed 1 night in Apr 2024

2/10 Terrible

Dallin

Stayed 2 nights in Apr 2024

4/10 Poor

Verónica

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old, staff not very Accommodating. Room didn’t have a microwave the hair dryer was out of wall. Ac stunk
Stayed 5 nights in Mar 2024

2/10 Terrible

Quianna

Disliked: Cleanliness, property conditions & facilities
The concierge was polite but the first room was dirty there were stains on the wall and the bed spreads/pillows, there was a Huge crack in the glass window there were holes in the walls and the bathroom looks unkept. The area around hotel did not look safe, the area looked run down and that is not true representation as shown on the website.
Stayed 1 night in Mar 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

6/10 Okay

Nicolas

Disliked: Property conditions & facilities
It was weird
Stayed 1 night in Mar 2024

2/10 Terrible

Maria

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed sheet were ripped, unclean shower, broken blackouts
Stayed 1 night in Mar 2024

2/10 Terrible

Guilherme

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
We stayed 5 nights at the hotel, they didn't even change the towels, air conditioning didn't work, a very stinky room. I will never stay in this place again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Rahmatilla

Stayed 1 night in Mar 2024

6/10 Okay

Jay

Travelled with family
Liked: Staff & service
It is an inexpensive hotel located in an industrial area. The rooms were clean the hotel not as clean. Not run down but needs repairs and some deep cleaning. It is located a quick drive to downtown. Not a bad place to stay on a budget. Added note-You could smell marijuana when walking through the hallway.
Stayed 3 nights in Mar 2024

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the easy check in
Stayed 1 night in Mar 2024

4/10 Poor

Hillary

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price was good for this property, but shouldn’t a hotel look at least clean and well kept? The breakfast area was clean and the courtyard in the middle looked well kept but the rest of the place needed a paint job, to say the least. Didn’t feel like things were clean and really didn’t want to use the bathroom at all. Not thrilled with this property.
Stayed 1 night in Mar 2024

2/10 Terrible

Cephasblyden

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place I’ve ever stayed management really let this property go every was bad
Stayed 2 nights in Mar 2024

4/10 Poor

Alisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Blankets had cigarette burns needs to be remodeled way different from my last stay don’t know if I will go back
Stayed 2 nights in Mar 2024

8/10 Good

Tim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The prices are very reasonable for the area. It's not a new hotel so things are a little worn, but overall the place is clean. If you are on a budget it is definitely worth checking out. I have paid more for places that aren't near as nice as this one.
Stayed 1 night in Mar 2024

2/10 Terrible

Kenny

Disliked: Cleanliness, property conditions & facilities
We didn’t even check in. I said my wife feels unsafe here and I’m going somewhere else. Didn’t get a refund from Expedia as well.
Stayed 1 night in Mar 2024

6/10 Okay

kristy

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Yeah there rust in the tub and the toilet was wobbling and on top of the toilet seat was kind of disgusting looking
Stayed 2 nights in Mar 2024

4/10 Poor

Irene

Disliked: Cleanliness, staff & service, property conditions & facilities
The property looked nothing like the website. Was old, run down. The guy told me no smoking, even though the room, the towels smelled like smoke. Even the breakfast was not what it looked like. Pancakes with cereal.
Stayed 2 nights in Mar 2024

2/10 Terrible

Noah

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water. Barely renovated. Right next to the train tracks.
Stayed 1 night in Mar 2024

8/10 Good

Lila

Travelled with partner
Liked: Staff & service
Motel is ok. Area is not great! But it was a clean nice room to sleep!
Stayed 1 night in Mar 2024

2/10 Terrible

Celeste

Stayed 1 night in Mar 2024

2/10 Terrible

Brandon

Stayed 1 night in Feb 2024

2/10 Terrible

Josephine

Stayed 1 night in Feb 2024

6/10 Okay

Justin

Disliked: Staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Rachel

Stayed 1 night in Feb 2024

6/10 Okay

Kenyetta

Disliked: Property conditions & facilities
was upset that the gym facilities were not available
Stayed 3 nights in Feb 2024

10/10 Excellent

Kira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Matt

Stayed 3 nights in Jan 2024

2/10 Terrible

Anderson

Stayed 3 nights in Feb 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Highly disappointed
The hotel was terrible. It was noisy and dirty only one access door. No seal around the hotel room door continental breakfast was nothing window. Shades were torn no iron ironing board no soap, shampoo, and the towels look dirty.
Stayed 1 night in Jan 2024