For the price, Hotel lobby was great. Rooms were okay, but hot. Went to the desk the next morning and asked to change rooms as the air conditioner didn't seem to work. Lady had attitude from the beginning and said Oh, no. First we have to see if there is really a problem. She sent someone up, said it was because we opened the door to the balcony. I explained that I did not open the door until it was so hot that we needed relief. She again said there was nothing wrong with the air. My sister next door said her room was also hot. I called Hotels.com, they spoke to the desk also said lady would not listen to anything, and they would send me to a different hotel, but had to transfer me. New person came on, told her situation, she had to speak to the desk, said they put restrictions on the air at a moderate temperature. She did not move us to another property. The thermostat registered between 89 & 90 degrees F. We went out for the day, and that night, the room was cooler. Another complaint was the breakfast. The milk was lukewarm and had a bug in it. The hot water for the tea was also lukewarm. The whole breakfast was sparse and unappealing.