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Reviews of Hotel Juayua

3.5 out of 5
Hotel Juayua
Final 6 Avenida Norte, Juayua, SONSONATE DEPARTMENT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 1 out of 45 reviews" "
Rating 4 - Poor. 2 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Evelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonder stay at this hotel. The food was authentic and delicious. The ladies went above and beyond for us and it was greatly appreciated. The view is amazing first thing in the morning. Also a fan of the rain shower!
Stayed 1 night in May 2024

10/10 Excellent

Celina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little spot in Juayua
Stayed 1 night in Apr 2024

10/10 Excellent

_

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Mariela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice to stay here and the views are the best and the staff are very nice and make me feel welcomed
Stayed 1 night in Feb 2024

10/10 Excellent

Ervin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was easy, friendly staff. Safe 12 min walk to downtown Juayua. Spectacular views of volcanoes and amazing sunrise from balcony room 2. highly recommend because other towns Apaneca, Nahuizalco, and Ataco are within short drives.
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it as we pulled up to it. Its on a narrow dead end street so theres no traffic. We loved the grounds - all very clean. The only gripe we had was the classic room. It was more its had enough lets rebuild this... Cute at first glance, then you notice you can hear everything outside and in the lobby area, Then you start to notice theres daylight coming through the walls and floorand the door is a squealer. It had a shower head heater device that worked ok although the shower area has a open wall were a window should be. They call it rustic, sure is. This is more to make you aware of what to expect from the classic room. We did stay in another one of their rooms for 1 night and it was fantastic. Modern and beautifully decorated it also allowed wonderful views of the volcanoes. We enjoyed our stay here. The breakfasts are delicious, the coffee is great and the staff is wonderful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Great service. Suggestion for improvement - providing a self-service coffee station in the reception area starting at 6 AM so early-riser guests don't have to wait till 7.30 to get the room service coffee or till 8 AM for the breakfast coffee .
Stayed 1 night in Jan 2024

4/10 Poor

lilian

Disliked: Cleanliness, staff & service, property conditions & facilities
Was ok

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is so nice, it feels like home!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rigoberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar bien placentero, el personal complementa con su sonrrisa y amabilidad.

6/10 Okay

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is an ok hotel.

10/10 Excellent

Milton

Stayed 1 night in Nov 2023

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge a

Stayed 1 night in Oct 2023

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well furnished and very hospitable with a beautiful little garden, pool and amazing views. We will be back!
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Great views
Beautiful grounds, views. Over priced but very clean and the pool is great. There is not much light in the room and the table space too small. No ice available. Beds are comfortable and the private balcony is nice
Stayed 1 night in May 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juayua Hotel
Walter was extremely friendly at check in and the hotel is about 10 minute walk to the center of town.
Stayed 1 night in Mar 2023

8/10 Good

William, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great with the property. Staff were super friendly. It was just overpriced. Other hotels in the area offered more for much less cost. For what we paid, we were expecting more.
Stayed 2 nights in Mar 2023

10/10 Excellent

Liliana

Stayed 1 night in Jan 2023

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, very quiet and close to the centre. The view was spectacular. Unfortunately we didn’t have a view from our balcony. Breakfast was good but the coffee was terrible. Our room was only cleaned once. We ate in the restaurant one evening and that was great

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness
Hotel had a nice view. It was hard to get there. It could have been cleaner for the guests.
Stayed 1 night in Aug 2022

8/10 Good

ana

Stayed 2 nights in Apr 2022

2/10 Terrible

ilmar

Stayed 1 night in Apr 2022
Response from Hotel Juayúa on 15 Apr 2022
This person did not show up. He did not stay ay our Hotel. We have taken some actions with Expedia Group to remove this wrong review.

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agradable lugar.
bonito y agradable lugar, buena ubicacion, muy privada y segura. el servicio y la atencion es excelente. algunos detalles en las instalaciones como el sonido defectuoso en el TV de la habitacion, asi como las paredes no ofrecen mucho antiacustica, ya que si los otros huespedes hablan fuerte se les logra escuchar.
Stayed 1 night in Mar 2022

10/10 Excellent

julio

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Coming back soon with family love it
Stayed 1 night in Feb 2022

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2022

2/10 Terrible

Stephen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive. Out of the way. Horrible staff.
Stayed 1 night in Jan 2022

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll do recommend the place , has a beautiful and amazing view
Stayed 1 night in Dec 2021

8/10 Good

jaime

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Needs improvement cleanness of : Bathrooms, shower, towels, bedsheets
Stayed 1 night in Dec 2021

10/10 Excellent

Ulizzes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Nelson

Travelled with partner
Es muy acogedor
Stayed 1 night in Dec 2023

10/10 Excellent

Yessica Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Me gustó mucho el.Hotel, excelente servicio, aseo ,.los baños muy bonitos... Buena vista, excelente comida. Es de las opciones favoritas para próximo paseo
Stayed 1 night in May 2023

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hermoso lugar para descansar la atencion es excelente me encanto
Stayed 1 night in Jun 2023

10/10 Excellent

Jeannie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó el hotel, limpio, y muy tranquilo. Muy buena atención y la comida del restaurant rica
Stayed 1 night in Apr 2023

10/10 Excellent

Ana

Stayed 1 night in Mar 2023

10/10 Excellent

Francelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor Hotel de montaña el servicio y la comida
Queremos volver vivimos en 🇺🇸
Desayuno delicioso
Vista hermosa mucha oaz
Stayed 2 nights in Mar 2023

10/10 Excellent

Enique

Stayed 1 night in Jan 2023

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, comida muy deliciosa, bien preparada. Lo recomendamos.
Stayed 3 nights in Aug 2022

8/10 Good

Thomas, Mexico DF

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho encanto! Personal muy amable. Vista increíble.
Stayed 1 night in Aug 2022

8/10 Good

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Su comodidada, su trato con el cliente y la buena ubicación la famosa ruta de las flores!
Stayed 1 night in Mar 2022

10/10 Excellent

GIEZI, San salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No tenia mi habitación perchero para ponee la ropa posible era porque era nueva.
Stayed 1 night in Oct 2021

10/10 Excellent

FRANCISCO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in Oct 2021