Desk, laptop workspace, iron/ironing board, free WiFi

Reviews of Comfort Inn

2.5 out of 5
Comfort Inn
2400 Phillips Drive, Jonesboro, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 295 out of 409 reviews" "
Rating 8 - Good. 82 out of 409 reviews" "
Rating 6 - Okay. 21 out of 409 reviews" "
Rating 4 - Poor. 4 out of 409 reviews" "
Rating 2 - Terrible. 7 out of 409 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was newly remodeled, I believe. It was clean, bright and kept up well. The room was very clean and bed was so comfortable. Staff was helpful.
Stayed 2 nights in May 2024
Response from Hotel Manager on 14 May 2024
Dear Patricia,Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience at our newly remodeled property. We take pride in maintaining a clean and well-kept environment for our guests, and we're glad to hear that it met your expectations. We're also delighted that you found the room to be very clean and the bed comfortable. Our staff strives to be helpful and provide excellent service, so we appreciate that you found them to be just that. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 Excellent

Jerri

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Hotel Manager on 23 Apr 2024
Dear Jerri,Thanks for staying with us and for appreciating your stay with us by giving us a perfect rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager

8/10 Good

Kc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on 16 Apr 2024
Dear Kc,Thank you for your rating. We appreciate your feedback and are glad to hear that you had a positive experience overall. If there are any specific areas where you feel we could improve to earn a higher rating next time, please feel free to share your thoughts with us. We value your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 Excellent

TONI

Disliked: Amenities
I was surprised to see that the breakfast was way beyond healthy. I think the food choices were fanatic. I eat a healthy diet but gee, I just ate oatmeal,
Stayed 1 night in Apr 2024
Response from Hotel Manager on 15 Apr 2024
Dear TONI,Thank you for your perfect rating! We're delighted to hear that you were pleasantly surprised by the healthy breakfast options we offered. Providing a variety of nutritious choices is important to us, and we're glad you enjoyed them. Your satisfaction is our priority, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk. Very helpful. Perfect for our short overnight stay. Comfy beds and quiet.
Stayed 1 night in Mar 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly.
Stayed 1 night in Apr 2024
Response from Hotel Manager on 8 Apr 2024
Dear Joseph,Thank you for your excellent review! We're delighted to hear that you found our staff very helpful and friendly. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Deabra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2024
Response from Hotel Manager on 30 Mar 2024
Dear Deabra,Thank you for your perfect rating and kind feedback! We're delighted to hear that you enjoyed your stay at our property. Your satisfaction is our top priority, and we're glad that we met your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Sincerely, Hotel Manager

8/10 Good

Cindi

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very clean. The bathroom door however would not lock and the sink would stop up. The air conditioner sounded like a freight train, but did work properly. The staff was very friendly.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Cindi,Thank you for sharing your feedback with us. We're glad to hear that you found your room very clean and that our staff was friendly. However, we apologize for the issues you encountered with the bathroom door, sink, and air conditioner. Your comments are important to us, and we'll address these issues promptly to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back for a more comfortable stay in the future. Sincerely, Hotel Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff. No issues, clean, easy check in/out, solid breakfast, 24/7 coffee. Definitely good place for good price.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 11 Mar 2024
Dear Michael,Thank you for your glowing review! We're thrilled to hear that you had a fantastic experience during your stay. Providing a clean and comfortable environment, along with excellent service, is our top priority. We're delighted that you enjoyed our amenities and found value in your stay. We look forward to welcoming you back soon for another great experience!Sincerely, Hotel Manager

10/10 Excellent

Rhonda

Stayed 1 night in Jan 2024
Response from Hotel Manager on 17 Jan 2024
Dear Rhonda,Thank you for your incredible ten-star rating! We are thrilled to receive such high praise from you. It is our utmost priority to provide exceptional service and ensure that you have a memorable experience. Your feedback motivates us to continue delivering outstanding hospitality. We look forward to welcoming you back for another fantastic stay.Sincerely, Hotel Manager

10/10 Excellent

Deana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great facility. Only negative would be the breakfast options were very limited.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Deana,Thank you for your positive feedback about our facility. We appreciate your input regarding the breakfast options, and we will take it into consideration as we strive to enhance our offerings. We're glad you had an overall great experience and hope to welcome you back for an even more satisfying stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Samantha, Jonesboro

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Manager on 31 Jan 2024
Dear Samantha,We are grateful that you enjoyed your stay with us and that you rated us a 5 out of 5. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We can't wait to welcome you and look forward to serving you even better. Serving visitors such as yourself is a privilege for us. Sincerely, Hotel Manager

6/10 Okay

Austin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have paper thin walls other guest loud as can be, then that wasn’t terrible
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 9 Jan 2024
Dear Austin,We appreciate your feedback and apologize for any disturbance caused by thin walls and loud guests. We understand the importance of a peaceful stay and will address this concern to enhance the overall experience for our guests. Thank you for bringing it to our attention, and we hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager

2/10 Terrible

Jamal

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Jamal,We're sorry to hear that your experience fell short of expectations. Your feedback is important to us, and we would appreciate any specific details you can provide about what aspects of your stay could have been improved. We are committed to addressing concerns and continuously improving our services. Thank you for sharing your feedback, and we hope to have the opportunity to make it right in the future.Sincerely, Hotel Manager

8/10 Good

Titus

Liked: Room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 1 Jan 2024
Dear Titus,Thank you for your generous rating of our hotel! We are so pleased to know that you enjoyed your stay and would love to welcome you back soon. We strive to provide our guests with the best possible service and are delighted to know that you found our staff and facilities to be up to your standards. We truly appreciate your feedback and we look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great employees. Very friendly & welcoming. Lobby & breakfast area are very clean. Room is pretty clean however corners of shower & corners of bathroom are a bit dirty looking. Overall decent place to stay
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 22 Dec 2023
Dear Richard,Thank you for your positive feedback! We're thrilled to hear that our employees were great, friendly, and welcoming. We appreciate your comments on the cleanliness of the lobby and breakfast area. Your observations about the corners of the shower and bathroom are duly noted, and we'll address them promptly. We're glad you found it to be a decent place to stay overall and look forward to welcoming you back.Sincerely, Hotel Manager

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Hotel Manager on 23 Dec 2023
Dear Wayne,We greatly appreciate your fantastic feedback. Your generous rating of ten stars brings us immense joy, and we are thrilled to learn that your experience with us was delightful. Our team takes pride in providing exceptional and welcoming hospitality, and we are glad that it made a positive impression on you. We eagerly anticipate the opportunity to welcome you back again in the near future, ensuring another memorable stay with us.Sincerely, Hotel Manager

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, and a nice surrounding area with plenty of option for food and etc.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 21 Dec 2023
Dear Joshua,We're delighted you enjoyed our friendly staff and the charming surroundings with diverse dining options. Providing a positive experience is our goal, and we're thrilled to have met that during your stay. If there's anything else you'd like to share or if there are specific highlights you enjoyed, feel free to let us know! We appreciate your feedback.Sincerely, Hotel Manager

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and extremely clean! Breakfast was great. Good variety of options.
Response from Hotel Manager on 18 Dec 2023
Dear Becky,Thank you for your wonderful feedback! We're thrilled to hear that you found our staff very friendly, the facilities extremely clean, and enjoyed the great variety of options for breakfast. Your positive comments are appreciated, and we look forward to providing you with the same level of excellence during your future visits.Sincerely, Hotel Manager

10/10 Excellent

Aubin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Easy check in. Lovely place amid lots restaurants and close to downtown which is beautifully decorated for the holidays
Stayed 1 night in Dec 2023
Response from Hotel Manager on 17 Dec 2023
Dear Aubin,Thank you for sharing your positive experience with us! We're delighted to hear that our staff's friendliness and helpfulness, along with a smooth check-in, contributed to your enjoyment. It's wonderful that you appreciated our location surrounded by restaurants and the festive holiday decorations downtown. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Staci

Stayed 1 night in Dec 2023
Response from Hotel Manager on 17 Dec 2023
Dear Staci,We are thrilled to receive a perfect 10/10 rating from you! It warms our hearts to know that your experience met or exceeded your expectations. Thank you for choosing us, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Kc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Comfortable bed awesome shower! My only complaint is the floors in the lobby area where sticky. We will absolutely be back.
Stayed 1 night in Dec 2023
Response from Hotel Manager on 11 Dec 2023
Dear Kc,Thank you for your positive review! We're delighted to hear that you enjoyed a nice, clean room with a comfortable bed and an awesome shower. We apologize for any inconvenience with the sticky floors in the lobby and appreciate your feedback. We'll address this issue to ensure a more pleasant experience on your next visit. Looking forward to welcoming you back!Sincerely, Hotel Manager

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found my hotel in Jonesboro!
Clean, comfortable, and good location. The staff was particularly helpful when I encountered a wardrobe malfunction on Thanksgiving Day morning! Will definitely stay there again - not sure I’d even search for any other place.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 5 Dec 2023
Dear Pamela,Hello! We're thrilled to have been your choice in Jonesboro! It's fantastic to hear that you found our hotel clean, comfortable, and well-located. We're especially pleased that our staff could assist you during an unexpected moment. Your loyalty means the world to us, and we can't wait to welcome you back for another wonderful stay!Sincerely, Hotel Manager

8/10 Good

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Comfort Inn was a great choice for a two-night stay in Jonesboro. The staff was friendly, breakfast exceeded my expectations, and the rooms were clean and cozy. All in all, I would stay here again!
Stayed 2 nights in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Kristen,We're thrilled you enjoyed your two-night stay at Comfort Inn Jonesboro! It's fantastic to hear that our friendly staff, delightful breakfast, and cozy rooms exceeded your expectations. Your positive feedback is truly appreciated, and we can't wait to welcome you back for another enjoyable stay!Sincerely, Hotel Manager

6/10 Okay

Alan, Austin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Alan,Thank you for your review and rating of 3 out of 5. We'd love to hear more about what we can do to improve our hotel service, so that it will earn a higher score next time. We appreciate your feedback and hope you'll visit us again soon.Sincerely, Hotel Manager

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable hotel
The room and the hotel were beautiful. A very pleasant place to stay. The only problems I had were the tub was very slippery on the bottom. No grab bars to get in or out.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 22 Nov 2023
Dear Janet,Thank you for your positive review, and we're delighted to hear that you found the room and the hotel beautiful, creating a pleasant and comfortable stay. We appreciate your feedback regarding the slippery tub, and we'll certainly take this into consideration for future improvements. Your safety and comfort are important to us, and we hope to welcome you back for another enjoyable stay.Sincerely, Hotel Manager

6/10 Okay

Houda, alexandria

Stayed 2 nights in Nov 2023
Response from Hotel Manager on 11 Dec 2023
Dear Houda,I appreciate your input. We value your frank assessment and would be interested in knowing more about your experience. Please feel free to let us know if there are any particular areas in which we may satisfy your expectations more effectively. We value your opinions and hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice place
Stayed 1 night in Nov 2023
Response from Hotel Manager on 20 Nov 2023
Dear Louis,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and a nice place to stay. Your satisfaction is our priority, and we hope to provide you with an equally pleasant experience on your future visits.Sincerely, Hotel Manager

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Artwork in the rooms was Beautiful photographs Of the local area And I really appreciated it.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 14 Nov 2023
Dear Nancy,We're delighted to hear that you enjoyed the artwork in our rooms, featuring beautiful photographs of the local area. It's wonderful to know that it added to your overall experience. Our aim is to provide a genuine sense of the destination, and we're thrilled that you appreciated the effort. Your positive feedback encourages us to continue creating a visually pleasing and immersive atmosphere. We look forward to the pleasure of hosting you again, and thank you for choosing our hotel for your stay!Sincerely, Hotel Manager

10/10 Excellent

Joan

Stayed 1 night in Nov 2023
Response from Hotel Manager on 28 Nov 2023
Dear Joan,Thank you for choosing to stay with us. Your positive feedback brings us great joy, and we're delighted that your experience was seamless and our location met your needs perfectly. It was a pleasure hosting you, and we eagerly anticipate your next visit. We look forward to being your preferred choice whenever you're in our area!Sincerely, Hotel Manager

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel with friendly feont desk people
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 2 Nov 2023
Dear Leslie,Hello! It's wonderful to hear that you found our hotel nice and clean, and that you had a positive interaction with our friendly front desk staff. Providing a welcoming and clean environment is a priority, and we're thrilled that you had a pleasant experience. Thank you for your kind words, and we look forward to providing you with another great stay in the future!Sincerely,Hotel Manager

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities
Has always been a good experience.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Rickey,Thank you for your ongoing support and positive feedback. We're thrilled to have consistently delivered enjoyable experiences during your stays. Your satisfaction is our priority, and we're delighted to have met your expectations. We're excited to continue providing you with great experiences and look forward to your next visit. Thank you for choosing our hotel.Sincerely,Hotel Manager

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, comfy bed, and great customer service
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 28 Oct 2023
Dear Nicole,Thank you for sharing your experience! We're thrilled that our commitment to cleanliness, comfortable bedding, and excellent customer service contributed to your positive stay. Your feedback is truly appreciated and encourages us to maintain these high standards. We look forward to welcoming you back for another exceptional experience in the future.Sincerely,Hotel Manager

8/10 Good

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff. Clean room. Easy check in and very accommodating.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 27 Oct 2023
Dear Terry,Thank you for choosing to stay at our hotel, and for taking the time to share your feedback. We're delighted to hear that you had a positive experience during your stay. Your kind words about our staff and the amenities provided mean a lot to us. We strive to create memorable experiences for our guests, and it's wonderful to know we succeeded in your case. We look forward to welcoming you back in the future!Sincerely,Hotel Manager

8/10 Good

Wade

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only criticism was the coffee and breakfast options. They were not to my particular liking. Not a big deal.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 27 Oct 2023
Dear Wade,Thank you for choosing to stay with us, and for providing valuable feedback on your experience. We appreciate your honest comments about our coffee and breakfast options. We understand that everyone has their personal preferences, and we're always looking to improve. Your input helps us enhance our offerings to better suit our guests. We hope to have the pleasure of serving you again in the future, with a more satisfying breakfast experience.Sincerely,Hotel Manager

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Gerald,Thank you for your incredible ten-star rating! We're thrilled that you had such an outstanding experience during your stay. We're here to provide top-notch service and accommodations, and we look forward to hosting you again in the future.Warm Regards,Hotel Manager

10/10 Excellent

Kevin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place to stay
Stayed 1 night in Oct 2023
Response from Hotel Manager on 23 Oct 2023
Dear Kevin,Thank you for your kind words! We're delighted to hear that you had a pleasant stay with us. Our team works hard to create a comfortable and enjoyable experience for our guests, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future!Sincerely,Hotel Manager

10/10 Excellent

Christy L

Stayed 1 night in Oct 2023
Response from Hotel Manager on 10 Nov 2023
Dear Christy L,Thank you for staying with us and providing a 5-star review of your experience. We value your input and are happy to learn that you enjoyed your stay. Your review will inspire us to continue striving to give the best possible service to our guests. We hope you'll come back soon!Sincerely, Hotel Manager

10/10 Excellent

Kerry

Stayed 1 night in Oct 2023
Response from Hotel Manager on 10 Nov 2023
Dear Kerry,It is delighting to see the perfect feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

4/10 Poor

Walt

Stayed 1 night in Oct 2023
Response from Hotel Manager on 17 Oct 2023
Dear Walt,We appreciate your feedback and are sorry to hear that your experience didn't meet your expectations. Your input is valuable to us, and we'll use it to make improvements. If you have any specific comments or suggestions, please feel free to share, as it will help us enhance the guest experience. We hope you'll consider giving us another chance to better serve you in the future.Sincerely,Hotel Manager

10/10 Excellent

Casey

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Hotel Manager on 16 Oct 2023
Dear Casey,Thank you for the outstanding 5-star rating! We're thrilled that you had such a positive experience during your stay. If you ever have any suggestions or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay!Sincerely,Hotel Manager

6/10 Okay

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 15 Oct 2023
Dear Dale,Thank you for your rating, and we appreciate your feedback. If there are specific aspects you'd like to share or suggestions for how we can make your next stay more enjoyable, please feel free to let us know. We're committed to improving our services and accommodations, and we hope to provide you with a better experience in the future. Thank you for choosing our hotel!Sincerely,Hotel Manager

8/10 Good

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Great price, friendly staff. Our room was nice and roomy as was the bathroom. Everything appeared to be quite clean. The only thing and I feel terrible to mention this because we were quite pleased, but the carpet smelled so bad, like dirty dog, it was bad. Had a hard time sleeping because of the smell. I would definitely stay again, but will have to make sure the carpet is clean, no dirty smell.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on 14 Oct 2023
Dear Angie,Thank you for your feedback! We're pleased to hear that you found our hotel nice, reasonably priced, with friendly staff, spacious rooms, and a clean environment. We apologize for the carpet odor issue, and we appreciate your understanding in mentioning it. We'll address this to ensure a more comfortable experience for your next stay. We look forward to hosting you again, and we'll make sure the carpet is fresh and clean for your future visit. Thank you for choosing us!Sincerely,Hotel Manager

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the race we were in town for!
Stayed 1 night in Sep 2023
Response from Hotel Manager on 2 Oct 2023
Dear Samantha,Thank you for your feedback. We're glad to hear that our hotel's location was convenient for the race you were in town for. We hope your stay was enjoyable. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 29 Sept 2023
Dear Robert,Thank you for the perfect score! We're thrilled to have provided you with an exceptional experience. If you have any more feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to hosting you again in the future!Best Regards,Hotel Manager

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 28 Sept 2023
Dear Sharon,Thank you for the perfect 10/10 rating! We're thrilled that you had such an exceptional experience during your stay. Your satisfaction is our top priority, and we can't wait to welcome you back for another outstanding visit in the future.Sincerely,Hotel Manager

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Hotel Manager on 13 Oct 2023
Dear John,Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

8/10 Good

house

Stayed 3 nights in Sep 2023
Response from Hotel Manager on 11 Oct 2023
Dear House,Thank you for your rating. We appreciate your feedback and are glad to see that your experience was positive, even if there may be room for improvement. If you have any specific suggestions or comments, please feel free to share. We hope to serve you again in the future.Sincerely,Hotel Manager

10/10 Excellent

John

Business traveller
Liked: Property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Sep 2023
Response from Hotel Manager on 20 Sept 2023
Dear John,Thank you for your positive feedback. We're thrilled to hear that you had a great stay. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely,Hotel Manager