Ratings based on 65 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom f

Misty hills

Posted 11-Mar-2015
Le cadre est tres agreable et le resto carnivore egalement mais il y a un vrai probleme d'organisation A notre arrivée, ils n'avaient pas trace de notre réservation ni par conséquent du paiement des 50% Après avoir solutionné ce problème ce qui a déjà pris un certain temps ils nous ont donné un chambre avec des lits jumeaux alors que nous avion réservé une chambre avec un lit double De plus ils ont prélevé indument et sans avertir les 1er 50% et il a fallu tout reexpliquer en faisant le check out Un autre couple a eu le même pb de réservation introuvable Je ne sais pas si le pb viens du site de réservation ou de l'hôtel mais il y a un réel pb de communication entre les 2 Cdt Valérie
4 out of 5
Recommended
for Personal Event
by Sallyfrom Durban

An enjoyable stay

Posted 31-Jan-2015 on Hotels.com
Pleasant surroundings, helpful and efficient staff. Room comfortable, cupboard had ample hanging space and hangers, but NO shelf or drawer space whatsoever - in cupboard or anywhere else.
4 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Great stay with some minor improvements needed.

Posted 06-Jan-2015 on Hotels.com
It was an amazing setting The food was absolutely fantastic and the restaurant catered to our individual specifications due to being halaal. The staff was wonderful and pleasant. The place looks exactly as the pictures advertised. The Spa though does state in the brochure a heated pool but it is not heated. The downside moment for this stay was when I checked in, the receptionist who assisted me wasn't very informative and I was told to take my own bags to the room, only later to find out that there is a porter service available, which was not called upon my arrival. The parking and the rooms are quite a distance. That for me was highly annoying specially taking into consideration it is a four star rated hotel.
5 out of 5
Recommended
for Personal Event
by A verified traveller

Absolute Bliss

Posted 23-Dec-2014 on Hotels.com
The premises is absolutely beautiful, very relaxing, you don't even know that you are in the city. It was lovely.
5 out of 5
Recommended
for Couples
by Rochelle

This traveller left a rating score only Posted 28-Nov-2014 on Hotels.com
3 out of 5
Recommended
for Couples
by A verified travellerfrom Sandton

Wedding Weekend Away

Posted 11-Nov-2014
Pros: Gardens are well maintained. Good price. We booked 8 months in advance.
Cons: Staff assistance, wifi, room cleanliness, guest amenities, gift shop, meal choice, fill the mini bar
Location: In wedding central. Game parks and hotels around. Historic Area of muldersdrift
We arrived early and disappointingly couldn't check in before the stipulated time. There was no place to leave luggage so we left it in the car and went to get some drinks and food. The Hotel is cashless(we didn't know this) so have to pay with some sort of card so be prepared. If we had of checked in we could have signed to th room that I had already paid for but since no key no room signing. While waiting I asked form the wifi access but it didn't work anywhere in the hotel. Eventually we got keys and went to the room. No one carried our bags and we had to walk up hill lugging everything ourselves. Then ook itself smelt like the previous guest had been ill and it had been wiped up with a dirty cloth. We tried to air the room but it didn't work and we only had 1 hour to get ready for the wedding we were attending so left it. The taps in the basin and shower were terrible, too close to the wall so you couldnt put your hands under them to wash. Had to fill a basin to wash hands. In the middle of summer the room was hot and there was no fan or aircon either. Fortunately we were only in the room for 4 hours after the wedding and then had to check out to return early the next morning. A longer stay would have been terrible. Did I mention the empty mini bar?
5 out of 5
Recommended
by Privatefrom Johannesburg

It was absolute a pleasure

Posted 09-Sep-2014 on Hotels.com
Best stay with excellent service and excellent staff !
5 out of 5
Recommended
for Couples
by A verified traveller

Great Break away

Posted 08-Apr-2014 on Hotels.com
It was fantastic. The experience memorable and will definitely book again.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

This traveller left a rating score only Posted 27-Mar-2014 on Hotels.com
4 out of 5
Recommended
by Laylaafrom johannesburg

Beautiful surroundings

Posted 25-Mar-2014 on Hotels.com
We only spent one night but it was a lovely getaway. I love that it's only 35 minutes from Jo'burg, and the layout of the lodge was beautiful, whit lots of greenery and water features. The room was comfortable though not luxury, and the staff were efficient and friendly.