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Reviews of Marriott Executive Apartments Johannesburg, Melrose Arch

4 out of 5
Marriott Executive Apartments Johannesburg, Melrose Arch
42 The High Street, Melrose Arch, Johannesburg, Gauteng

Reviews

9.8

Exceptional

Rating 10 - Excellent. 20 out of 23 reviews" "
Rating 8 - Good. 2 out of 23 reviews" "
Rating 6 - Okay. 1 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Lorraine T.

Stayed 1 night in Apr 2024

10/10 Excellent

Tamera

Liked: Cleanliness, amenities, property conditions & facilities
Excellent! I stayed in the executive apartments and the experience was top tier! Can’t wait to come back!
Stayed 2 nights in Jun 2023

6/10 Okay

Piers

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Helen

Stayed 3 nights in Feb 2023

8/10 Good

James

Stayed 3 nights in Feb 2023

10/10 Excellent

Nicole

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
From the moment we arrived we were treated like Kings and Queens from the entire staff. Each day we were taking care of the utmost professionalism. We felt like we were leaving family when it was time to go back to America. We didn’t want to leave!!!
Stayed 7 nights in Aug 2022

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, well furnished and modern. Very friendly staff. The shiwer was amazing too! Highly recommend.
Stayed 1 night in Jul 2022

10/10 Excellent

Chrisma

Stayed 1 night in May 2022

8/10 Good

ismail

Stayed 3 nights in May 2022

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are very well decorated and serviced. The neioghbourhood around Checkers looks unsafe.
Stayed 5 nights in Jan 2022
Response from Hotel Team on 17 Jan 2022
Dear Antonio, thank you so much for your kind review and for taking the time to provide us with this feedback, we sincerely appreciate it and cannot wait to welcome you back in the near future.

10/10 Excellent

MA Hoosain

Travelled with family
Liked: Cleanliness, room comfort
Modern and tasteful executive apartments
Marriot international standards have certainly been adhered to. Property was well presented, spacious, clean and tastefully decorated. Stayed in the 2 bedroom apartment as i was traveling with my wife and 2 children aged 21 and 15. Had thought the 2nd bedroom had 2 single beds but sadly it was not (contained a queen bed) but the hotel provided an extra roll away for my daughter at no extra cost. Beds were extremely comfortable and both bathrooms very spacious. Unfortunately my request for a pool view room was not taken note of and received a city view room. The only issue with the apartment was the shower cubicle where the drainage was slow while taking a shower so ended up standing in the dirty shower water. If the apartment condition is maintained and the shower issue addressed, i will not hesitate to stay again. Overall our stay was very good. Love the staff attitude and service ethic - no request was to difficult and always willing to assist.
Stayed 1 night in Jan 2022
Response from Marketing Team on 5 Jan 2022
Dear MA Hoosain Thank you very much for your very kind review, its really appreciated. We hope to see you back very soon. Kind Regards, Marketing Team

10/10 Excellent

J

Stayed 3 nights in Dec 2021
Response from Marketing Team on 5 Jan 2022
Dear J Thank you very much for your very kind review. See you back very soon. Kind Regards, Marketing Team

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luxurious, excellent facilities, well located
Stayed 7 nights in Nov 2021
Response from Marketing Team on 5 Jan 2022
Dear Allan Thank you very much for your very kind review. See you back very soon. Kind Regards, Marketing Team

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great Staff all round
Stayed 3 nights in Nov 2021
Response from Hotel Team on 6 Dec 2021
Dear David, thank you so much for this kind review, we sincerely appreciate it and look forward to welcoming you back in the near future.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Worth it!
New property. Very well built, apartments were comfortable and fully furnished. Housekeeping was great. Food was good and the area is convenient and also has everything you need. Great value for money.
Stayed 8 nights in May 2021
Response from Hotel Team on 1 Jun 2021
Thank you so much for this incredibly kind review, we sincerely appreciate it and cannot wait to welcome you back!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Great experience
Great experience. New property and very well-maintained. Pleasant staff. Will definitely recommend
Stayed 17 nights in May 2021
Response from Hotel Team on 1 Jun 2021
Thank you so much for your kind review and for any recommendations, we sincerely appreciate it and look forward to welcoming you back to the Marriott Executive Apartments, Johannesburg Melrose Arch.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Excellent
Loved everything about this brand new hotel. The decor is amazing. The gym is huge and clean. Loved the breakfast. Only complaint is I had to keep asking for bottles of water daily
Stayed 1 night in May 2021
Response from Hotel Team on 1 Jun 2021
Thank you so much for this incredibly kind review, we sincerely appreciate it and look forward to welcoming you back in the future.

10/10 Excellent

Sunet

Travelled with family
Liked: Cleanliness, room comfort
We had a beautiful 2 bedroom flat. Very clean and comfortable. Private and location was great. Lovely vies amd friendly staff. Stunning restaurant. Food is super
Stayed 1 night in May 2021
Response from Marriott Executive Apartments Team on 24 May 2021
Thank you so much for your kind review, we sincerely appreciate it and are so thrilled you enjoyed your stay! We look forward to welcoming you back to the Marriott Executive Apartments, Melrose Arch.

10/10 Excellent

Judi

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Marriott Executive Apartments Team on 5 May 2021
Dear Judy, thank you so much for your kind review. We sincerely appreciate it and cannot wait to welcome you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
property is still kept clean, working structure/ facilities (eg) fridge, stoves and etc. one can truly enjoy privacy ( we felt like we were home)
Stayed 2 nights in Mar 2021
Response from MEA-Johannesburg Melrose Arch on 6 Apr 2021
Thank you so much for your kind review, sincerely appreciated and we look forward to welcoming you back.

10/10 Excellent

Avani

Travelled with family
Liked: Cleanliness, room comfort
Lovely accommodation and amenities are great. Just a bit annoying to have to pay for parking after you enter and leave the hotel everyday every outing! Should have a set fee paid for at the beginning of the trip or possibly free parking in light of the stay validated by the hotel
Stayed 5 nights in Feb 2021
Response from Laurie Meiring on 24 Feb 2021
Dear Avani, thank you so much for your review and kind feedback we really appreciate it. We understand your frustration regarding the Payment of Parking, unfortunately we don't own the Parking Garage though daily rates are available, please let us know on your next visit so these can be arranged for you. Thank you again and we look forward to welcoming you back to the Marriott Executive Apartments, Johannesburg Melrose Arch.