Property entrance
Check availability

Reviews of Original Sokos Hotel Vaakuna Joensuu

4 out of 5
Original Sokos Hotel Vaakuna Joensuu
Torikatu 20, Joensuu

Reviews

8.4

Very good

Rating 10 - Excellent. 95 out of 283 reviews" "
Rating 8 - Good. 138 out of 283 reviews" "
Rating 6 - Okay. 41 out of 283 reviews" "
Rating 4 - Poor. 7 out of 283 reviews" "
Rating 2 - Terrible. 2 out of 283 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Sanna on 25 Mar 2022
Kiitos erinomaisesta arvostelustasi John! Tervetuloa uudelleen vierailulle Vaakunaan!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean and standard hotel
Good hotel with everything you need on site. The breakfast / sauna and one of the restaurants is weirdly in another part of the hotel which require a walk and another elevator / stairs -but the rooms are spacious and staff at reception very helpful. No room service though, so beware of getting back late due to your work!
Stayed 5 nights in Sep 2021
Response from Sanna on 11 Oct 2021
Thank you for your feedback. Nice to hear that you have enjoyed your stay with us. Room service is only available during opening hours. You can also make preorder and the food will be ready in your room. At the reception we have small kiosk if our grocery store is already closed. Welcome again!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ace of base
Windows are thin and the noise from the base could be heard from tye cars driving by
Stayed 2 nights in Aug 2020

8/10 Good

Jorma

Liked: Staff & service, room comfort
Central location, renovation needed
Room comfortable and spacy, included terrasse. The hotel itself needs renovation. Parking comfortable in the same building (11 eur). The hotel itself needs renovation.
Stayed 1 night in Aug 2020

6/10 Okay

Juho

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great Karelian pies, other than that ok
I loved the fact that they had real Karelian pies and egg butter in the breakfast, some of best ones I've found in hotels anywhere. Other than that it's what these chain business hotels are. Rooms are okay, fairly recently renovated, they're clean, service was ok, check-in and check out quick and the breakfast was a standard average hotel breakfast. Nothing spectacular, but does the job and overall what I expected to get. Few more minor issues: 1) In the room the pillows were rather uncomfortable (which is of course matter of taste), but on the other hand they often seem to be, I'm suspecting it relates to the fact these types are cheaper. 2) The fact that room thermostat had a very bright green led right across the bed was somewhat annoying as well and made sleeping difficult until I covered it with a shirt (I've seen this in else where as well, which makes me wonder if people who design and build these places actually sleep in the rooms by themselves).
Stayed 1 night in Aug 2020

6/10 Okay

Ercan

Business traveller
Averagely good, no big expectations
Good for those who expect only standard conditions and having a stay for a day or 2.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All things considered best choice in Joensuu
The good: very central, good saunas and hot tub, breakfast is nice, very quiet and cozy rooms. The bad: had to change rooms because of plumbing issues. Leaky toilet in 1st room, leaky bidet in 2nd. My colleague’s room’s AC was very noisy. Bumpy old pillows. The cleaning person left the trash on my desk twice during the week.
Stayed 5 nights in Nov 2019

10/10 Excellent

Kiia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Spacious but cold rooms
The room was very spacious, but not the most comfortable. It was very cold and it wasn't possible to get it warmer. There are no bath robes and in general the room is quite bare. Similar experience with the breakfast; most of the food was cold and there wasn't much to choose from. It was ok for a 2 night stay, but I would not stay longer.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and centrally located
Stayed 4 nights in Sep 2019

8/10 Good

Valtteri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in the middle of Joensuu
This is a wonderful location right in the heart of Joensuu. There is a parking garage connected to the hotel and plenty of restaurants and bars within walking distance. I highly recommend this hotel.
Stayed 1 night in Sep 2018

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
Elevators were bit confusing when you need to use which one depending on where you wanted to go
Stayed 1 night in Sep 2018

10/10 Excellent

Gert-Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oke stay in Joensuu
The hotel is oke. Nothing special.
Stayed 2 nights in Sep 2018

8/10 Good

Janne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Riku, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly hotel in very convenient location
Stayed 1 night in Jun 2018

8/10 Good

Jukka-Matti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the center of Joensuu
Best location in Joensuu, right in the center of the city but still quiet for good night sleep. Clean modern rooms, comfortable beds and small fridge. Excellent breakfast included (you can even fill your vegetarian plates there). Parking garage was $11 per night. Hotel has few pieces of fitness equipment (for aerobic exercise) in their sauna premises. And best hotel sauna I have experienced so far. If you want more strength oriented work out the is fantastic gym next door, ask $5 badge key from hotel lobby. Or go run along the river and enjoy the scenery. Grocery store downstairs in the same building. Did I miss something? For sure I would love to have shampoo while taking shower. But shower gel works fine for couple of days. And vegans and mainstream eaters alike have multiple eateries close by, including great Nepalese restaurant within less than five minutes walk.
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Palinka Baci

Liked: Cleanliness, staff & service, room comfort
Luxury
One word review: Awesome! One of the best hotels I've stayed in. Great location, spacious room, comfy beds, armchair, free access to the sauna, jacuzzi and gym. VERY generous, delicious and nutritious breakfast. Literally next door to at least 3 quality restaurants, 2 shopping malls and 1 minute walk from the town square. Friendly, helfpul and knowledgeable staff. Very slight gripe, no kettle in room. But there was a fridge, well-stocked minibar, an ironboard, hairdryer, etc.

10/10 Excellent

Tuomo

10/10 Excellent

Mika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Annika, reception on 1 Feb 2024
Dear Mika! Thank you for the great review! Hope to see you again!

10/10 Excellent

Tanja

Stayed 1 night in Nov 2023
Response from Annika, reception on 1 Feb 2024
Hi! Thank you for the great review!

10/10 Excellent

Senja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erinomainen asiakaspalvelu ja sijainti!
Stayed 2 nights in Nov 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos erinomaisesta arviosta ja lämpimästi tervetuloa uudelleen!

10/10 Excellent

Heikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos erinomaisesta arviosta ja lämpimästi tervetuloa uudelleen!

10/10 Excellent

Markku

Stayed 1 night in Oct 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos erinomaisesta arviosta ja lämpimästi tervetuloa uudelleen!

8/10 Good

Joni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos hyvästä arviosta ja lämpimästi tervetuloa uudelleen!

10/10 Excellent

Heikki

Stayed 1 night in Oct 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos hienosta arviosta ja lämpimästi tervetuloa uudelleen!

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perus hotl
Perushotelli. Eri erityistä. Hiljainen yöhuone yökerhosta huolimatta. Matkalla huoneesta aamiaiselle oli porras askelmia ja useampi avattava ennen hissiin pääsyä, joka liikunrajoitteiselle pieni haaste.
Stayed 2 nights in Oct 2023
Response from Vaakuna / Vastaanotto on 15 Oct 2023
Lämpimästi kiitos palautteesta!

10/10 Excellent

Päivi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Annika, vastaanotto on 4 Dec 2023
Hei! Kiitos erinomaisesta arviosta ja lämpimästi tervetuloa uudelleen!

10/10 Excellent

Wim

Stayed 2 nights in Sep 2023
Response from Ulla, reception on 12 Oct 2023
Thank You very much. We hope to see You again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Annika, reception on 12 Sept 2023
Thank you for the wonderful review. Have a nice autumn!

10/10 Excellent

Helena

Stayed 1 night in Aug 2023
Response from Annika, reception on 12 Sept 2023
Hei ja kiitos hienosta palautteesta! Ihanaa syksyn jatkoa!

8/10 Good

Jouni

Stayed 2 nights in Jul 2023
Response from Annika, reception on 2 Aug 2023
Thank you for a great review. Welcome back any time!

8/10 Good

Harri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä keskustahotelli
Palvelu ystävällistä, huone iso, siisti ja toimiva. Ruokailumahdollisuudet hyvät. Hotelli hieman sokkeloinen. Hyvät pysäköintitilat
Stayed 1 night in Jul 2023
Response from Jori / Vaakuna Vastaanotto on 22 Jul 2023
Hei Harri!Kiitoksia palautteesta.Mukava, että olit tyytyväinen palveluun, huoneeseen ja ruokailuihin.Tervetuloa toistekin vieraaksemme!

6/10 Okay

Jari

Disliked: Staff & service
Stayed 2 nights in Jun 2023
Response from Annika on 2 Aug 2023
Hi Jari! Thank you for writing a review. You are welcome to stay with us again!

10/10 Excellent

Mari

Stayed 1 night in Jun 2023
Response from Annika on 2 Aug 2023
Hi Mari! Thank you for the great review. You are welcome to stay with us anytime again!

10/10 Excellent

Annikki

Stayed 1 night in May 2023
Response from Annika, reception on 21 May 2023
Thank you Annikki for the excellent review! Welcome again!

10/10 Excellent

Merja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Annika, reception on 21 May 2023
Thank you Merja for the excellent review! Welcome again!

10/10 Excellent

JARI

Stayed 1 night in Apr 2023
Response from Annika, vastaanotto on 2 May 2023
Kiitos Jari erinomaisesta arviosta! Lämpimästi tervetuloa uudelleen meille Joensuuhun!

10/10 Excellent

Totti-Mikael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varma valinta Joensuussa
Joensuun Vaakuna on vuosi toisensa jälkeen onnistunut joka kerta luomaan henkilökohtaisen, asiakaskeskeisen ja upean palvelukohtaamisen. Ystävällisiä ja rentoja tapaamisia. Huoneet ovat faceliftin saaneet, ravintolat ja tavaratalo samassa rakennuksessa, keskeinen sijainti ja hyvä sopimus viereisen kuntosalin kanssa.
Stayed 1 night in Mar 2023
Response from Respa on 9 Mar 2023
Kiitos Totti-Mikael vierailusta! Mukava kuulla että olet viihtynyt Joensuun Vaakunassa. Lämpimästi tervetuloa uudelleen!Aurinkoisin terveisin: Evelin/vastaanotto

10/10 Excellent

Esko

Stayed 1 night in Feb 2023
Response from Vaakuna on 2 Mar 2023
Kiitos palautteestasi ja lämpimästi tervetuloa takasin!Evelin/vastaanotto

8/10 Good

Maarit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Vaakuna on 2 Mar 2023
Kiitos palautteestasi ja lämpimästi tervetuloa takasin!Evelin/vastaanotto

10/10 Excellent

Seppo

Stayed 2 nights in Feb 2023
Response from Vaakuna on 2 Mar 2023
Kiitos palautteestasi ja lämpimästi tervetuloa takasin!Evelin/vastaanotto

6/10 Okay

Niko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Huoneen jääkaappi piti hyvin häiritsevää ääntä koko yön.
Stayed 1 night in Jan 2023
Response from Evelin on 30 Jan 2023
Hei, Kiitos antamasi palautteesta! Huolto käy tarkistamassa jääkaapin. Pahoittelut meidän puolesta ja tervetuloa takaisin!

8/10 Good

juuso

Stayed 1 night in Dec 2022
Response from Sanna on 23 Dec 2022
Kiitos Juuso jättämästäsi arvostelusta. Mukava kuulla, että olet viihtynyt Vaakunassa.Rauhallista joulun aikaa!

8/10 Good

Simo

Stayed 1 night in Nov 2022
Response from Ulla/ vastaanotto on 3 Dec 2022
Hei, kiitos palautteestanne.Hyvää loppuvuotta!

10/10 Excellent

Harri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muuten oikein hyvä hotelli ja palvelu / aamiainen , mutta huone kadun puolella meluisa. Meteli kuuluu oitkin yötä, häiritsee nukkumista
Stayed 1 night in Sep 2022
Response from Jori / Sokos Hotel Vaakuna Joensuu on 9 Oct 2022
Hei Harri,Kiitos palautteesta.Mukava, että aamiainen maistui ja olit tyytyväinen palveluun. Pahoittelut, että katumelu kuului huoneeseen. Jatkossa kannattaa toivoa etukäteen huonetta esim. sisäpihan puolelta, johon ei kadun äänet kuulu.Hyvää syksyn jatkoa ja tervetuloa uudelleen! :)

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Sanna on 1 Sept 2022
Lämmin kiitos erinomaisesta arvostelustasi!Tervetulloo uudelleen!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Sanna, vastaanotto on 26 Aug 2022
Kiitos erinomaisesta arvostelusta!