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Reviews of GreenStar Hotel Joensuu

3 out of 5
GreenStar Hotel Joensuu
Torikatu 16, Joensuu

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 1001 reviews" "
Rating 8 - Good. 562 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 17 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Petteri

Stayed 1 night in Sep 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic great location and friendly staff!
This is a basic hotel in a very good location. 1 block to the Market square. Well run property ! Breakfast and lunch available in the lobby.
Stayed 2 nights in Aug 2023
Response from GreenStar on 29 Aug 2023
Hei! Kiitos palautteestanne! Ihanaa, että viihdyitte!Ystävällisin terveisin,GreenStar Joensuu

2/10 Terrible

Owen

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from GreenStar on 29 Aug 2023
Hei! Kiitos palautteestanne! Ikävä kuulla, ettei kokemuksenne ollut mieluinen! Haluaisimme kuulla, mitä voisimme parantaa?Ystävällisin terveisinGreenStar Joensuu

8/10 Good

Sirpa

Stayed 2 nights in Jul 2023
Response from GreenStar on 29 Aug 2023
Hei! Kiitos palautteestanne! Ihanaa, että viihdyitte!Ystävällisin terveisin,GreenStar Joensuu

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Petro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erinomainen hinta/laatusuhde. Suosittelen!
Stayed 1 night in Oct 2022

10/10 Excellent

Amr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff coffee free bicycle location clean
Stayed 1 night in Sep 2022

2/10 Terrible

Mary

Stayed 2 nights in Apr 2022

8/10 Good

john

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable and great location
Greenstar is functional and comfortable. Nothing fancy but always clean and tidy and in great location
Stayed 4 nights in Nov 2021
Response from GreenStar Joensuu on 11 Dec 2021
Hello John! Thank you for your nice feedback. We are happy to hear that you enjoyed your stay here in GreenStar Joensuu. Best regards, Roosa GreenStar Joensuu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly crews
The room was clean and nice to stay. Hotel crews were friendly. Just the morning buffet breakfast was little bit lame.
Stayed 1 night in Jan 2021
Response from GreenStar Joensuu on 15 Jan 2021
Hello! Thank you for your feedback, we appreciate it. Sincerely Emmi, GreenStar Joensuu

10/10 Excellent

Murata, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
It's very quiet and comfortable atmosphere.I'd like to stay once again at the same hotel next time.
Stayed 1 night in Sep 2020
Response from GreenStar Joensuu on 29 Sept 2020
Dear Murata, thank you for your kind feedback, we really appreciate it. We wish to see you again soon! Sincerely, Emmi from GreenStar Joensuu

10/10 Excellent

Tibor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020
Response from GreenStar Joensuu on 19 Sept 2020
Hei! Kiitos palautteestanne ja tervetuloa pian uudelleen! Mukavaa syksyn odotusta! Terkuin Noora GreenStar Joensuu

10/10 Excellent

Takashi, Helsinki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's very cleam hotel and I could enjoy the stay very much.
Stayed 1 night in Aug 2020
Response from GreenStar Joensuu on 19 Sept 2020
Hello! Thank you for your feedback! Welcome again! Best regards, GreenStar Joensuu

10/10 Excellent

Tero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from GreenStar Joensuu on 5 Aug 2020
Hei! Kiitos palautteestanne! Hienoa, että viihdyitte meillä! Ystävällisin terveisin Noora, GreenStar Joensuu

8/10 Good

Heikki

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jul 2020
Response from GreenStar Joensuu on 19 Jul 2020
Hei! Kiitos palautteestanne. Aurinkoista kesän jatkoa! Ystävällisin terveisin Emmi, GreenStar Joensuu

8/10 Good

Verified traveller

Stayed 1 night in Jan 2020
Response from GreenStar Joensuu on 20 Jan 2020
Hei! Kiitos palautteestanne. Ihana nähdä, että viihdyitte meillä. Hyvää talven jatkoa! Ystävällisin terveisin Emmi, GreenStar Joensuu

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near the river. Everything went perfect.
Stayed 1 night in Dec 2019
Response from GreenStar Joensuu on 15 Dec 2019
Hei! Kiitos palautteestanne! Mukava nähdä, että hotellimme vastasi odotuksianne! Mukavaa talven jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

8/10 Good

shay

Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019
Response from GreenStar Joensuu on 21 Nov 2019
Hei! Kiitos palautteestanne. Mukavaa loppusyksyä! Ystävällisin terveisin Emmi, GreenStar Joensuu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from GreenStar Joensuu on 10 Oct 2019
Hei! Kiitos palautteestanne! Mukava nähdä, että hotellimme vastasi odotuksianne! Mukavaa syksyn jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from GreenStar Joensuu on 3 Oct 2019
Hei! Kiitos palautteestanne! Hienoa, että viihdyitte meillä! Mukavaa syksyn jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in the center
Great location and value. Hassle free self service check-in if you arrive late. Excellent staff. Don't miss the delicious Karelian pies on breakfast :)
Stayed 2 nights in Sep 2019
Response from GreenStar Joensuu on 30 Sept 2019
Thank you for the feedback, we are glad to hear that you enjoyed the stay and that chek- in went well without problems! Best Regards, Jasmin.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2019
Response from GreenStar Joensuu on 2 Oct 2019
Hei! Kiitos palautteestanne! Hienoa, että viihdyitte meillä! Mukavaa syksyn alkua! Ystävällisin terveisin Noora, GreenStar Joensuu

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel it self is decent, clean, quiet and not far from the train station. I would have review it higher, but after travelling for 12h already and finding out that the self service checking machine was broken and I needed to wait for 40min for a security guy to come give me a key and do the checking, I was not exactly pleased. Had a good stay overall, but I would recommend you to check that machine!!!
Stayed 1 night in Sep 2019
Response from GreenStar Joensuu on 30 Sept 2019
We are deeply sorry for the problems with the broken check- in machine but we are glad to hear you enjoyed the stay and that everything went good regardless the problems with our check- in machine. Hopefully we will see again! Thank you for the feedback. Best Regards, Jasmin.

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
A very pleasant hotel and great idea of being a green hotel. I would book again definitely.
Stayed 3 nights in Aug 2019
Response from GreenStar Joensuu on 24 Aug 2019
Hello! Thank you for your feedback! Nice to hear that you like our hotel! Have a nice day! Best reagrds Noora, GreenStar Joensuu

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from GreenStar Joensuu on 5 Aug 2019
Hei! Kiitos palautteestanne! Mukavaa kuulla, että majoituksenne sujui hyvin meillä! Mukavaa kesän jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

8/10 Good

Raivo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from GreenStar Joensuu on 31 Jul 2019
Hei! Kiitos palautteestanne. Mukavaa kesän jatkoa! Ystävällisin terveisin Emmi, GreenStar Joensuu

8/10 Good

Katri, Helsinki

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in Joensuu
There was no air conditioning, The weather was not that warm but still the room was too hot. The window could be opened so we kept it open all day and night too. The beds weren't very comfortable, had backpain both mornings we woke up there. Breakfast was nice and the location of the hotel optimal. All in all ok for the price.
Stayed 2 nights in Jul 2019
Response from GreenStar Joensuu on 15 Jul 2019
Thank you for your feedback! I'm sorry to hear that the room temperature got too high and the beds weren't as comfortable as they should be. I'm glad you enjoyed our breakfast and location. I wish you a great summer! Best regards Emmi, GreenStar Joensuu

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019
Response from GreenStar Joensuu on 11 Jul 2019
Hei! Kiitos palautteestanne! Mukavaa kuulla, että majoituksenne sujui hyvin meillä GreenStar Hotellissa. Mukavaa kesän jatkoa! Ystävällisin terveisin Noora, GreenStar Joensuu

6/10 Okay

Thidarat Leesaen

Liked: Cleanliness
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2019

10/10 Excellent

Mr R J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great eco budget friendly hotel in centre.
This hotel is unique with its impressive engergy saving and green crudentials and is located just off Market Square so perfect for transport shopping and eating.Very goid rates close to budget prices.Rooms are up to date and clean and triple glazed to keep the heat in when temperatures fall to -22 as did when I stayed on Sunday.There is even an underground car park for those who need to drive. I needed to book another night but hotels.com did not have any, so booked via an email and a helpful staff confirmed my room within 5 minutes. Very happy indeed.
Stayed 1 night in Jan 2019

8/10 Good

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night businesstrip to Joensuu
Well worth the money!
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean tidy comfortable in good location with decent breakfast
Stayed 3 nights in Nov 2018

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities
It was ok
LOBBY is closed from 8pm to 7 am. Breakfast starts at 7 am which is to late if your in town to work. The staff are very nice
Stayed 2 nights in Oct 2018

6/10 Okay

Daniel

A cheap hotel without personality och character in central Joensuu. If you just need somewhere to sleep and don’t expect to spend much time in the hotel - this is a priceworthy alternative. The breakfast buffet is however everything but priceworthy...
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2018

8/10 Good

Laura

Liked: Cleanliness, staff & service, room comfort
Overall good for its price
Overall good experience! For its price, very good. Only one note, in the bathroom it smelled like a spoiled egg the whole time, mayne its something in the piping?
Stayed 1 night in Aug 2018

8/10 Good

Arturas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

banhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leisurely
Greenstar is centrally located in Joensuu. It’s convenient to the train and bus stations. Clean and comfortable hotel.

10/10 Excellent

banhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The location was great. The hotel was clean and truly comfortable.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Very good value with excellent breakfast and a good, central location.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Middle in the city. Good brekfast. No traffic noice. Good bed.
Stayed 1 night in Nov 2017

8/10 Good

Ismo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Edullinen perusmajoitus. Hintansa väärtti.
Stayed 1 night in Apr 2024
Response from greenstar on 27 Apr 2024
Hei Ismo! Kiitoksia palautteesta ja tervetuloa uudelleen. Terveisin GreenStar Joensuu

10/10 Excellent

Pekka

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Katariina

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Markku

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024