Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
2.6 out of 5
60% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by Gulraj from mumbai

Excellent stay

Posted 24-Apr-2014
Pros: Large well done rooms and good welcome in traditional indian style
Location: A little away from main chowk, but very peaceful and on the way to Sam dunes and other sight seeing locations
Excellent Heritage Hotel with all facilities and good service.Large rooms,Good interiors
1 out of 5
by Ceejay from Delhi

Careless management

Posted 30-Jan-2014
Pros: The location
Cons: Plenty. I think the management needs a change of heart.
Overall, a disappointing stay. The room [125] had a door bell which did not work. The bathroom door did not have a hook to hang clothes. The toilet paper was cheap; non-absorbent. The room did not have a socket to charge my mobile phone. [I had a two pin charger]. Finally located a socket in the bathroom - but the charger would foul with the switch! Result - the phone wont charge! The room had a "power saver" switch so that the customers could take the "key" and switch off the lights every-time they left the room. The switch was permanently kept ON! I can add few more points...but whats the point?
3 out of 5
for Everyone
by Utsav from Gurgaon

Nice hotel nearby to prime areas of attraction

Posted 11-Nov-2013
Pros: Location, ambience
Location: Umaid Bhawan palace and Mehrangarh fort are nearby
One complaint. Food was not that good. Snacks (Chicken Burger) served was stale and of poor quality
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 07-Mar-2013 on Hotels.com
1 out of 5
by A verified traveller

Be aware very poor hotel, disappointing experience

Posted 25-Jan-2012 on Hotels.com
No hot water, internet in room didn't work, which was the reason we chose this hotel. They lost my laundry, no apology, when I chased it they didn't return my calls. Forget to make a dinner booking for me at an outside hotel. Snails respond faster to requests then this hotel's staff. Extremely disappointing experience from a pricey heritage hotel, expected better. I definitely WOULD NOT recommend this to anyone, unless you want to experience pure frustration.