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Reviews of Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
103 Johnston Pl, Clinton, MS

Reviews

7.4

Good

Rating 10 - Excellent. 163 out of 535 reviews" "
Rating 8 - Good. 182 out of 535 reviews" "
Rating 6 - Okay. 97 out of 535 reviews" "
Rating 4 - Poor. 52 out of 535 reviews" "
Rating 2 - Terrible. 41 out of 535 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Elizabeth

Travelled with group
Disliked: Amenities
Convenient to drive to Mississippi Delta. Bedsheets were clean but bedspreads had stains on them
Stayed 1 night in Mar 2024

8/10 Good

Christian

Liked: Staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Catherine

Disliked: Cleanliness, property conditions & facilities
The roo
Stayed 1 night in Mar 2024

8/10 Good

W Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FULL size parking spaces. Nice. Refrigerator froze and ruined about $20 worth of food. )-: No Hotter for breakfast on Thursday. )-:
Stayed 2 nights in Feb 2024

10/10 Excellent

Melina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Anacleto

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Okay.
Stayed 2 nights in Feb 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2023

10/10 Excellent

anthony l

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sai

Liked: Amenities
Stayed 1 night in Jan 2024

2/10 Terrible

Regan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrific experience.
Stayed 1 night in Jan 2024

10/10 Excellent

David

Stayed 1 night in Dec 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Steve on 2 Feb 2024
Dear Doris.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve HomanagerQuality Inn & Suites6019240064

10/10 Excellent

Jaye

Stayed 1 night in Dec 2023
Response from steve on 2 Feb 2024
Dear Jaye.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve HomanagerQuality Inn & Suites6019240064

8/10 Good

Clarissa

Stayed 1 night in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

10/10 Excellent

Diedre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Dec 2023
Response from Steve on 10 Dec 2023
Dear Diedre.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

2/10 Terrible

Jay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely horrendous! It’s below average if you need a night but you buy what you pay for
Stayed 1 night in Dec 2023
Response from steve on 2 Feb 2024
Dear Jay.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve HomanagerQuality Inn & Suites6019240064

10/10 Excellent

Daniel

1st floor accessibility room was offered by check-in clerk when I mentioned I had difficulty with stairs. It was greatly appreciated.
Stayed 1 night in Nov 2023
Response from Steve on 10 Dec 2023
Dear Daniel.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean
Stayed 1 night in Nov 2023
Response from Steve on 10 Dec 2023
Dear Cynthia.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and it was an easy experience
Stayed 1 night in Nov 2023
Response from steve on 10 Dec 2023
Dear Michael.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

8/10 Good

Glen

Stayed 1 night in Nov 2023
Response from steve on 2 Feb 2024
Dear Glen.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve HomanagerQuality Inn & Suites6019240064

6/10 Okay

Behdad

Travelled with family
Disliked: Amenities, property conditions & facilities
The bathroom had no fan
Stayed 1 night in Nov 2023

4/10 Poor

Augusto

Stayed 1 night in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Steve on 10 Dec 2023
Dear William.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ceiling fan in the room was wonderful.
Stayed 2 nights in Nov 2023

4/10 Poor

Mohammad

Stayed 1 night in Nov 2023
Response from steve on 2 Feb 2024
Dear Mohammad.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve HomanagerQuality Inn & Suites6019240064

6/10 Okay

kathryn a

Liked: Cleanliness, staff & service
off highway hotel which of course was a bit noisy, older place but clean enough and good staff, better prepared breakfast than usual. inexpensive
Stayed 1 night in Nov 2023

10/10 Excellent

Danny

Stayed 1 night in Nov 2023
Response from Steve on 10 Dec 2023
Dear Danny.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Steve on 11 Nov 2023
Dear Thomas.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

6/10 Okay

Fred

Disliked: Amenities, property conditions & facilities
Property was dated and in need of overhaul. Needed painting the room. Bed felt new and comfortable, but chairs in the room were worn out and one was broken. Not that we were going to use it, but pool was half drained and full of alge. Smelled as you went by.
Stayed 1 night in Nov 2023

2/10 Terrible

VERONICA

Stayed 2 nights in Oct 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Good location, reasonable rates, breakfast was ok, i requested a non smoking room however previous guests ignored 🙁
Stayed 1 night in Oct 2023
Response from Steve on 11 Nov 2023
Dear Veronica.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, comfortable bed and quiet. Will stay here again.
Stayed 1 night in Oct 2023

8/10 Good

William, Palm Coast

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the fanciest motel I've ever stayed at, but clean, comfortable, and affordable. The bed was the best I've slept in for a long time. It's an older property, but safe, and has a really good breakfast.
Stayed 1 night in Oct 2023
Response from steve on 22 Oct 2023
Dear William.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

10/10 Excellent

Hector

Stayed 1 night in Oct 2023
Response from st on 22 Oct 2023
Dear Hector.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Good value but older motel
This motel was clean but older and run down. I was disappointed to arrive and find exterior doors to the rooms rather than interior halls so it felt less safe to me as a mom traveling with my daughter. This wasn’t clear from the website photos. The room was musty smelling and other guests smoking right outside the doorway came in through the vents. There was no phone to call the front desk. The pillows on the bed were oddly small like throw pillows which made the beds look larger in the photos. It worked in a pinch and turned out to be safe but it wasn’t what I was expecting.
Stayed 1 night in Oct 2023
Response from Steve on 22 Oct 2023
Dear Serena,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

10/10 Excellent

Marilynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early before the normal check in time and they allowed us to check in early. We enjoyed our stay, the bed was comfortable, the room was clean and the staff was really nice and accommodating.
Stayed 1 night in Oct 2023
Response from steve on 22 Oct 2023
Dear Mailynn.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

6/10 Okay

THOMAS

Travelled with family
Disliked: Property conditions & facilities
Toilet did not work properly & light came in side and bottom of door.
Stayed 1 night in Sep 2023
Response from Steve on 22 Oct 2023
Dear Serena,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Stay
Very pleased. Would repeat
Stayed 1 night in Sep 2023
Response from steve on 22 Oct 2023
Dear David.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

8/10 Good

Jessica, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2023
Response from steve on 22 Oct 2023
Dear Jessica.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

6/10 Okay

John

Disliked: Property conditions & facilities
The folks are nice, the breakfast is OK. This is an old hotel. While the room was fairly clean, things were broken. I’d say the 7.4 review was accurate.
Stayed 1 night in Sep 2023
Response from steve on 22 Oct 2023
Dear John.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff
Stayed 2 nights in Sep 2023
Response from Steve on 14 Sept 2023
Dear Charles.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Homanager

2/10 Terrible

JoAnna

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not too nice. Rooms entered through outside but you’ll have all seeing eyes following you to your room door. Won’t be booking here another night for sure on to elsewhere
Stayed 1 night in Sep 2023
Response from Steve on 14 Sept 2023
Dear Joanna.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations, If you tell us, what you need we bring new coffee pot come to you. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

8/10 Good

David, Dallas

Stayed 1 night in Aug 2023
Response from Steve on 14 Sept 2023
Dear David.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations, If you tell us, what you need we bring new coffee pot come to you. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

6/10 Okay

Robert

Disliked: Cleanliness, property conditions & facilities
Barely decent!
The hotel was in disrepair everywhere. Some of the doors didn't work so you had to walk all the way around the building to get to the pool. Our room was extemely stinky with mildew smell. The floor was dirty and had dirt built up in the corners. If you are a germophobe DO NOT stay here!
Stayed 1 night in Aug 2023
Response from Steve on 14 Sept 2023
Dear Robert.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations, If you tell us, what you need we bring new coffee pot come to you. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

2/10 Terrible

STEVEN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, owner operated and half way kept. Drug activity going on and no telling what else! Wasnt safe at all, room was terrible and filthy, smoked in heavily! Never again !
Stayed 1 night in Jul 2023
Response from Steve on 14 Sept 2023
Dear Steven.Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations, If you tell us, what you need we bring new coffee pot come to you. Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Steve Homanager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Steve on 29 Jul 2023
Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Ho

8/10 Good

patrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Steve on 29 Jul 2023
Dear Patrice,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites.Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Steve Ho