Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Knights Inn Wildersville

1.5 out of 5
Knights Inn Wildersville
21305 Highway 22 North, Wildersville, TN

Reviews

6.4
Rating 10 - Excellent. 33 out of 149 reviews" "
Rating 8 - Good. 33 out of 149 reviews" "
Rating 6 - Okay. 34 out of 149 reviews" "
Rating 4 - Poor. 18 out of 149 reviews" "
Rating 2 - Terrible. 31 out of 149 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

4.4/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jake

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely disrespectful staff.
Stayed 1 night in Mar 2024
Response from General Manager on 18 Mar 2024
Disrespectful? Let's see, you lie about service animal, since you didn't have any disability at all. You check-out late, so yea, we are not gonna take that crap here. If you can't follow the rules of our hotel, then there's no respect for you, since you didn't respect our rules. Respect is earned, not given.

2/10 Terrible

Matthew

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried two difference rooms and both had dirty stained sheets. Hallways had a bad smell. Did not make it to the bathrooms to check them. Staff was not friendly. Did not end up staying the night
Stayed 1 night in Mar 2024
Response from FrontDesk on 11 Mar 2024
Can you please explain the bad smell? Our hallways have Pumpkin Spice Oil Scent, if that was bad to you, then we are glad you didn't stay. You can't expect Hampton Type room, at lower rate. We don't know what you were thinking.

2/10 Terrible

KARY

Business traveller
Disliked: Amenities, property conditions & facilities
Ice machine broken. No wheel chair ramp and curb extremely high with no hand rail. Housekeeping left my room dark and cold as I returned from work. No Breakfast as advertised online. Refrigerator froze my medication. I had to change my hotel for the rest of my project.
Stayed 2 nights in Jan 2024
Response from Manager on 10 Jan 2024
Kary Swanson, you booked 1 King Bed Non Smoking for two nights 1/9 + 1/10. I don't know how you had to change hotels when you checked out on 1/10 before 11am. Ice Machine is broken, and if you had come to the desk we would've provided you with some ice, since we had some spare in the back.We do have wheel chair accessible rooms, but this was not mention when you checked in, so how was we suppose to know you needed this.Medication frozen? You could've mention this to us during your stay and we would've help you figured why your medication froze, maybe you didn't know where to put it in the fridge. But it's kind of hard helping you when you do not mention anything to us.Thank you for staying with us, and thank you for your comments, we just wished you mentioned all this to us during your stay.

10/10 Excellent

antonio

Stayed 1 night in Jan 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AGM on 20 Oct 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Nolden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Felicia

Travelled with pets
Disliked: Cleanliness, amenities
It was not a very tiny property the room smelled had stuff in the bathtub and in the sink didn't feel safe using it.
Stayed 2 nights in Aug 2023
Response from AGM on 16 Aug 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

TEWODROS

Stayed 1 night in Jul 2023

8/10 Good

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Ikechukwu

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn't clean
Stayed 1 night in Jun 2023
Response from AGM on 28 Jun 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 Excellent

Maksim, Prior Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2023

10/10 Excellent

Ronnie

Stayed 1 night in May 2023

6/10 Okay

Glenn

Disliked: Property conditions & facilities
D
Stayed 1 night in May 2023

2/10 Terrible

Dustin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible
Stayed 1 night in May 2023
Response from GM on 7 May 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Sincerely,

10/10 Excellent

Valcyro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo moto traveler
Quiet, pleasant and well kept.
Stayed 1 night in Apr 2023

10/10 Excellent

Arthur

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 beds
Room had 3 beds and a good tv. What more could you ask for?
Stayed 1 night in Apr 2023

6/10 Okay

gary

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2023

6/10 Okay

Laura

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Never stay here again!!
Raining all night. Rain gutter was broke and poured water at our door all night. Huge bird nest in the eve outside our window. Lots of noisy birds. Door hard to open. Old antique locks. Didn’t feel safe. Tv cabinet broke in several places. Shower would NOT work. No soap or shampoo in bathroom. Almost empty roll of toilet paper with NO replacement. Towels smelled musty. Very disappointed, would Never stay there again!
Stayed 1 night in Apr 2023
Response from GM on 7 Apr 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued rewards member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

4/10 Poor

David

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not bad but needs rehab
The room itself was clean and the office person was very nice. All of the electrical outlets were worn out and anything plugged in just fell out. The outlet by the door was actually burned and melted while the air conditioner/heater power cable was taped together - I didn't use it due to fire hazard concerns. The door seal was bad and you could see light from outside all around the door. The tv, refrigerator and microwave worked well. The shower was nice, and the towels looked and smelled clean.
Stayed 1 night in Mar 2023
Response from Sam on 21 Mar 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued rewards member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excellent

Loren

Stayed 1 night in Mar 2023

2/10 Terrible

Casey

Stayed 4 nights in Feb 2023
Response from Sam on 21 Mar 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued rewards member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

2/10 Terrible

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

8/10 Good

Eddie

4/10 Poor

Allen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property seemed well lit, maintained, and the staff was friendly. The negative comments were because we had asked for a room with (2) double beds and when we checked in late that first night the room had a single bed. The next morning we asked for a switch to the original (2 bed) arrangement. They happily did switch rooms but when we got to that room (again late the 2nd night) there was no soap, shampoo, toilet paper, etc.. They got it right the 3rd night, but the first 2 could have been better. Maybe we just caught them on a bad day. They were pleasant, but it happened.
Response from GM on 30 Dec 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked great for me!
Nice, clean, smelled good, easy check in.
Stayed 1 night in Oct 2022

2/10 Terrible

Ekatrina

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I booked the room with a no refunds thinking how bad can a room be... We were so tired after a 10 hour drive we luckily just crashed until 10 am. I booked since there was no weight limit and there wasn't a Hojo near or Motel 6 for the dogs and we were so tired from a 10 hour drive I would've left and booked elsewhere at an airbnb There's a seperate additional $20 dog cleaning fee on top of the $10 per pet a night charge which is fine if it wasn't such a gross room. I'm not sure where all the fees come in at for a filthy unsafe room. I spent $114 in room 101 that had a broken toilet lid with missing bolt, door with a peeled metal flap that cuts toes, taped electric plugs, leaky rusty flooded mini fridge, dusty dirty bathroom cupboards with stuff left behind, broken dangling light socket, dusty headboards, filthy rusty ac vent (see attached pics) I refused to take a shower or sleep under the covers because I didn't bring shower shoes and didn't have cleaning supplies with me.... I've been in the hospitality business 23 years and have traveled extensively throughout Ive never seen so many issues in a room before. Do BETTER it's not that hard to take pride in your work. I've been a hospitality manager half my work life and wouldve fired someone a long time ago. I check my employees work all the time trust me it doesn't take that long to train someone to clean the right way the 1st time. You'll have a much more profitable business in the long run.
Stayed 1 night in Sep 2022
Response from GM on 1 Oct 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Okay

Nicholas

Travelled with family
Liked: Cleanliness, room comfort
Was what I expected for a 1 star hotel. Old, dated, but the beds were comfortable and the room was clean.
Stayed 3 nights in Aug 2022
Response from GM on 22 Aug 2022
Thank You For your Feedback! We will use this information to better serve customers in the future!!

2/10 Terrible

Fred

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be removed from your lists - it is nasty! Dirty pillowcases, dingy room, paint peeling off the walls, only half the lights in the room worked! I checked out as soon as I saw the room and I will be contacting you for a refund because I had to pay for a second hotel for the night.
Stayed 1 night in Aug 2022
Response from GM on 6 Aug 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

6/10 Okay

Ricky

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Deborah

Liked: Staff & service
Disliked: Amenities
Stayed 1 night in Jul 2022

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

2/10 Terrible

Julie

Travelled with partner
Disliked: Cleanliness, amenities
There were bugs in our beds. The only option we were given was clean sheets. We changed rooms. Not offered our money back and couldnt afford voinv to a different hotel. We were to have continental breakfast. They didnt even have coffee. We will not stay in a knights inn again.
Stayed 1 night in May 2022
Response from Guest Relations on 14 Jun 2022
Dear Julie, Thank you for taking the time to leave us your review and it's unfortunate to hear that you encountered some issues with the cleanliness of our accommodations during your visit. We'll be sure to have our housekeeping team look into your comments further and have them make changes where necessary. We know that we can do better and we hope you'll join us again later down the road.

6/10 Okay

Billy

Travelled with partner
Liked: Staff & service
Was okay for somewhere cheap to lay your head.
Stayed 3 nights in May 2022
Response from GM on 12 May 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Ilene

Liked: Staff & service
Disliked: Property conditions & facilities
Ok in a pinch
Check in was good. The Desk clerk was friendly. The room was OK. It was not exceptionally clean, with debris left behind the dresser and under the chair. The floor by the sink felt a little sticky. The bed was comfortable and everything was basically acceptable. For the value it was OK.
Stayed 1 night in Mar 2022
Response from Gm on 30 Mar 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

4/10 Poor

Josephine M

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Absolutely awful!
This hotel is unbelievable and it should not be rated good. The room did have the 3 beds it advertised, that was it. The TV was old and not working. The room had no toiletries and when, we asked for additional towels, the front lady said she did not have access to the laundry room. The hotel advertised for continental breakfast, but does not even have it.
Stayed 1 night in Mar 2022
Response from Gm on 30 Mar 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 Terrible

Tracy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS ROOM 110…COVERED IN 100+ BED BUG BITES
BED BUGS!! Woke up covered in 100+ bed bug bites. Told hotel staff and they said “sorry, nothing we can do.” I’m allergic, so this cheap hotel also cost me a Dr. visit.
Stayed 1 night in Mar 2022
Response from GM on 14 Mar 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Mar 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Jason

Stayed 1 night in Feb 2022

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very inexpensive & quiet place to stay
Very quiet, quaint little place. Perfectly distanced from the highway, so not much noise from traffic. Have stayed here 2 different times now, total of 3 nights and will be staying again in the future. Love that Patty's Restaurant is only a couple miles up the road.
Stayed 1 night in Feb 2022

8/10 Good

Latoya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Jeffrey

Travelled with family
Oh well
Ok stay. Not fancy. People made the bed each morning and gave us new towels, but no hair dryer, shampoo, ect. I never saw any worker my entire stay, which was 4 nights
Stayed 4 nights in Jan 2022
Response from GM on 9 Jan 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

10/10 Excellent

Josieli B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

8/10 Good

David

Stayed 3 nights in Dec 2021

4/10 Poor

James

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tiles were falling off the bathtub, dressers were dirty, chair seat was torn up
Stayed 1 night in Dec 2021
Response from GM on 7 Dec 2021
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible, rude staff. Misleading signs and information. Horrible stay. Dirty outside with broken glass and beer bottles.
Stayed 1 night in Nov 2021
Response from GM on 15 Nov 2021
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

6/10 Okay

Peggy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021