"There was garbage outside of the rooms. Our room in particular grossed us out. The shower was so disgusting we wouldn't get into it without shower sandals. There was a bag over the smoke detector and room smelled like stale smoke. The bedding had blood stains and burn holes in it and had to go to the office to get clean sheets which were also stained. I wouldn't recommend anyone ever staying here"
"The staff is more than helpful. I forgot to include that I needed a room on the first floor due to a handicap and the staff was more than willing to accommodate our family. I also forgot my key inside the room and they were so helpful to get me back in. All the breakfast that was served was hot and well stocked. I would definitely stay here again."
"Hot tub permanently out of commission, air conditioning in room was extremely loud, refrigerator quit working on last evening. Breakfast was good other than they did not restock consistently."
Extended Stay America Suites Detroit Ann Arbor Briarwood Mal
6/10 Okay
"Not sure what was going on in this place but we will not be staying at another extended stay again. Staff was sleeping instead of working and not helpful at all. Needs help in many ways."