Reception

Reviews of Konak Saray Hotel

Konak Saray Hotel
Anafartalar Caddesi No. 635, Cankaya, Izmir

Reviews

6.6
Rating 10 - Excellent. 37 out of 177 reviews" "
Rating 8 - Good. 49 out of 177 reviews" "
Rating 6 - Okay. 45 out of 177 reviews" "
Rating 4 - Poor. 16 out of 177 reviews" "
Rating 2 - Terrible. 30 out of 177 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Vasile, Bucharest

Disliked: Cleanliness
Stayed 1 night in May 2024

6/10 Okay

Mona

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't very clean, the area is shady. I walked into my room around 8pm, and two staffers are there chatting. It was good for the trip, but I don't think I would book it again

2/10 Terrible

Harun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Zeynep

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

10/10 Excellent

TOMASZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and convenient with delicious breakfast
Nice hotel in good location and delicious breakfast. Oh, I just loved your tea. That's exactly how I like it! Very friendly and helpful staff. Good Internet. If you want to safe some money use 302 bus from otogar(bus station). Thank you for your hospitality KONAK. I don't have any photos but you can visit my YouTube channel. You'll find some film from Izmir, KONAK hotel and KUŞADASI which you must visit.
Stayed 7 nights in Aug 2023

6/10 Okay

Muhammad

Disliked: Cleanliness, staff & service
Horrible location but cheap
Basically, you got what you paid. The staff was so friendly, Breakfast was decent, but the location was horrible in the middle of the local market (wouldn't recommend to overseas travelers) The room was too small, there was no room to place luggage as well as the bathroom was dirty and had mold and broken shower doors. A medium-sized refrigerator & unnecessary dresser took an additional space
Stayed 3 nights in Aug 2023

6/10 Okay

Shaheen

Travelled with group
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The cleanliness is to be improved. Friendly staff. Good parking space. Laundrette is just opposite the hotel.
Stayed 1 night in Jun 2023

10/10 Excellent

Mohammadehsan

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very good location . Shops around and staff are very friendly.

10/10 Excellent

Haldun

Stayed 3 nights in Aug 2022

10/10 Excellent

Slavica Sabic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Aug 2022

6/10 Okay

abid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed in this hotel several times in the past, initially as a stopover en route to or from UK to Didim where I live.I later have taken several short stays for Holiday trips. I like the location very much. Lots of street life and old character buildings. The narrow road outside leads down to the market and further towards Konak and the pier overlooking the ocean. The room was clean and comfortable as usual. Plenty of towels. Hot shower. Breakfast very good varied and plentiful - buffet style. Staff very friendly and helpful. Definitely a value for money stay each time.
Stayed 3 nights in May 2022
Response from konak saray on 14 May 2022
THANK YOU SO MUCH FOR YOUR SHARE AND COMMENT.

10/10 Excellent

Juying

Stayed 1 night in Feb 2022
Response from orhan on 21 Feb 2022
kendisine çok teşekkür ederiz elimizden geldiği kadar en iyi şeki,lde ağrlamaya çalisiyoruz izmirde bir evi olduğunu bilmesini isteriz

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Dated
Little dated
Stayed 1 night in Nov 2021

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from konak saray on 8 Nov 2021
sayın scoot ilginize alakanıza teşekkeür ederiz türkiye ye geldiğinizde izmirde bir evinizin olduğunu unutmayınız by.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Budget hotel, not suitable for families
Hotel is in the middle of downtown, surrounded by shops everywhere. Good for a quick trip for singles or for business only. Neighborhood is frightening at night, not family friendly.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2021

4/10 Poor

Nehemia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It recommended
The staff was nice in particular one guy who brought some Turkish coffee. Apart from that. The room was a disgrace. There was a rotten melon in the fridge and I asked to change the room. There were the same dishes on top of a shelf in the lobby for the entire duration I stayed there no one bothered to clean it. The tables in the lobby we're dirty. The new room I changed to the lit of the toilet was destroyed and sitting on it was not possible. I know it's not an upscale hotel, but we all agree that hygiene and the basic amenities should be working. I stay for a the same price in the center of alacati and it feels like a 5 star hotel. Try to reach the average bar guys and then ask for 100 lira per night.
Stayed 3 nights in Sep 2020
Response from otel on 24 Oct 2020
Thank you for warning us about our shortcomings.

10/10 Excellent

Joanne Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Suliman was a really friendly receptionist and is a credit to this hotel as I'm disabled he made sure I was comfy and translated from English to Turkish so I could get my laundry done with a convenient laundry across the road from the hotel, This is a hotel next door to some roman ruins as the Agora is very close to the hotel and there is a mosque next door that reminds you when breakfast is when the call to prayer is made five times a day which is next door. Izmir is a great city to visit as it shows Turkish life without the effect that mass package holiday tourism that spoils a lot of resorts, it has a souk and a nice harbour area where you can get a good meal at a cheap price, a train that will connect you to Selcuk and the world Heritage site of Ephesus and a lot in the city of Izmir that's both ancient and modern. This hotel is both retro and friendly and very friendly staff who are glad to help you, give you a Turkish tea and treat you as a family member and not a guest . Breakfast times were great as the breakfast meal was served from 7 am to 11am and is the traditional Turkish breakfast, which I love and recommend but no good if everywhere you go in the world you expect an English breakfast of bacon and eggs, as to my stay I love to try local food so this was ideal for me as the breakfast was cornflakes,eggs fresh salad and Turkish tea. The only negatives are that the hotel doesn't have a lift to the third floor where breakfast is served. Nice Staff, nice hotel
Breakfast
Buffet Breakfast
Breakfast room
Hotel at Night
Stayed 4 nights in Jan 2020
Response from 05543195950 on 23 Jan 2020
THANKS.. YOU ARE WELCOME..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in hotel was good staff professional and hotel was clean
Stayed 2 nights in Dec 2019
Response from 05543195950 on 11 Dec 2019
thanks

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall hotel in a central location. Service and breakfast were excellent. Attached parking lot was very convenient.
Stayed 1 night in May 2019
Response from SULEYMAN on 4 Jun 2019
THANKS...

4/10 Poor

Celine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came and left. Dirty. In a neighborhood where if you are not a migrant you stick out like a sore thumb. I felt very uncomfortable anld left straight away.
Stayed 2 nights in May 2018
Response from SULEYMAN on 13 Jun 2018
THANKS

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed a few days.
The staff spoke good English and were very helpful. The location was ideal for the Agora and markets and the locals were very friendly as well. Breakfast was nice.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please ask the hotel to make considerations of the payments that was done through ebookers. They told me several times that i didn't pay and i have already paid using ebookers.
Stayed 3 nights in Aug 2017

8/10 Good

ERGUN

Liked: Staff & service, property conditions & facilities, room comfort
Nice place in Izmir
It was all good, except the condition of the shower cabin, which is old and has to be changed (and/or to be cleaned better, ooops to maid). Except this, we didn't have any problems, the staff was extremely helpful, thanks to them! We even stayed in this hotel two days instead of one day. And the breakfast was really good! The street is a bit dirty, but this is the historical part, so it cannot be changed. We can recommend this hotel - for this price it's a good choice.
Stayed 1 night in Jun 2017
thanks a lot...

2/10 Terrible

Seref

Disliked: Cleanliness, staff & service, property conditions & facilities
Steckt
Stayed 4 nights in Apr 2024

2/10 Terrible

RAFFAELLA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Esageratamente Sporco , puzza di fogna , le piccole finestre tipo abbaino piccole e chiuse . L’aria condizionata, la tv , la luce e tutti i telecomandi non funzionano . I cassetti ed il cuscino del letto con macchie di muffa . Insomma un incubo !! Sono andata via nonostante avessi già’ pagato . Una vergogna presentare questa struttura come hotel …. Mi dispiace non poter mettere foto
Stayed 3 nights in Apr 2024

2/10 Terrible

Nesrin

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Ich kann dieses Hotel nicht Empfehlen... das Zimmer war düster, es roch muffig und schimmelig, das Bad war eine kathastrophe.. Der Toilettensitz war kaputt, in der dusche waren die Kacheln gebrochen und an den rändern schimmelig. Wir haben dort nicht geduscht. Wir haben 1 Nacht übernachtet und sind am nächsten Tag in ein anderes Hotel gezogen auf eigene Kosten.. Das schlechteste Hotel in dem ich je war.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ali

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Amaryllis

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Μακριά, μακριά, μακριά
Ο κύριος στην υποδοχή και οι κυρίες που ήταν υπεύθυνες για το πρωινό και την καθαριότητα εξαιρετικά εξυπηρετικοί και ευγενικοί. Δυστυχώς, όμως, αυτό δεν αρκεί. Το κτίσμα του ξενοδοχείου είναι πάρα πολύ παλιό και δεν έχει γίνει καμία συντήρηση από το χτίσιμο του. Μουχλιασμένοι τοίχοι, παγωμένα δωμάτια, παλιό μπάνιο με χαλασμένα υδραυλικά και άσχημη μυρωδιά βόθρου. Δεν ανοίξαμε καν τις βαλίτσες μας, από τη σιχαμάρα μας. Θα είχαμε φύγει από το πρώτο δευτερόλεπτο αν δεν μας σκλάβωναν η ευγένεια και η προθυμία του κυρίου στην υποδοχή, ο οποίος φρόντιζε για ό,τι του ζητούσαμε (όσο μπορούσε βέβαια, δεδομένου ότι μέναμε σε ένα μέρος κατεστραμμένο από το χρόνο)
Stayed 3 nights in Jan 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memnun kalmadık
Memnun kalmadık
Stayed 1 night in Dec 2023

2/10 Terrible

Sezen

Stayed 1 night in Oct 2023

10/10 Excellent

ugur

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bulunduğu yer hariç herşey güzeldi
Stayed 1 night in Sep 2023

6/10 Okay

Yusuf

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Sehr freundlichen Empfang von reception. Leider die Umgebung und Hotel ist in sehr alter und marode Zustand . Kann leider nicht weiter empfehlen…
Stayed 1 night in Sep 2023

2/10 Terrible

Sabine

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das personal am Empfang war nett leider konnte man uns nicht die gebuchten zimmer geben wegen ausbuchung die zugeteilten zimmer waren sehr klein das fenster eher eine luke wo man nicht dran kam badezimmer schimmel und dreckig duschen wollte da keiner am nähsten morgen bekamen wir neue zimmer die auch nicht viel besser waren wir sind ausgezogen in ein anderes hotel ich verstehe nicht war um sie sich nicht mal vor ort vom zustand überzeugen wir haben das geld fürs hotel in den sand gesetzt man müsste eine entschädigung wäre ort
Stayed 6 nights in Sep 2023

6/10 Okay

Rüdiger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mein Zimmer war für 1 Nacht ok. Mit einer Partnerin würde ich ein anderes Hotel vor ziehen.
Stayed 1 night in Sep 2023

10/10 Excellent

Soner

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
temiz, sakin ve süper bir adres konaklamak için.
Stayed 1 night in Sep 2023

8/10 Good

Birsel

Travelled with family
Liked: Cleanliness, staff & service
Nettes Personal
Stayed 1 night in Aug 2023

2/10 Terrible

Sevil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asla tavsiye etmiyorum çok pis ve itici
Berbat bir yerdi, çok pis ve iğrenç odalar ve tualet. Mevkiisi İzmir in en kötü mahallelerinden.
Stayed 1 night in Aug 2023

6/10 Okay

Takeharu

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jul 2023

8/10 Good

Onur

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find but worth the effort
Very good value for the money. Comfortable, quiet, nice breakfast, friendly helpful staff, excellent Wifi! secure car parking, interesting location close to tourist sights.
Stayed 2 nights in Jun 2023

8/10 Good

Emrah

Stayed 1 night in May 2023

4/10 Poor

Ayhan

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Het hotel ligt in een hele kleine straat. Als je met eigen vervoer bent bijna niet mogelijk in te rijden. Heeft wel eigen parkeerplaats maar straat in rijden heel moeilijk! Kamers zijn heel klein. Eerste avond in de nacht was er geen water. Blij dat ik niet naar de wc hoefde!! Het hotel heeft renovatie nodig, alles was oud!!!! Raad niet aan!!! Beter iets meer betalen en betere 🏨 hotel !!!
Stayed 2 nights in Apr 2023

4/10 Poor

Esref

Stayed 1 night in Apr 2023

2/10 Terrible

Ozan

Stayed 1 night in Mar 2023

6/10 Okay

Micheel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
De accomodatie was zeer goedkoop wat voor sommige een goed pluspunt kan zijn. Helaas was het niet erg netjes en was er schimmel in de badkamer, slecht onderhouden en werd er matig gepoetst.
Stayed 3 nights in Mar 2023

2/10 Terrible

ismail

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felaket
İzmir merkezde olupta bu kadar eskimiş bu kadar bakımsız bu kadar kirli bir otel görmedim adeta yıkılmaya 100 tutmuş insan biraz battaniyeler olsun çarşaflar olsun yataklar olsun banyo olsun havlular olsun biraz oteline bakım yapar bu kadar pis ve pasaklı bir otel görmedim sırf kalmak için kaldık içerdeki havadan bir de boğazım ağrıdı
Stayed 1 night in Feb 2023

8/10 Good

Arif Ümit

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2023