Junior Suite, Sea Facing | View from room
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Reviews of Yilsam Sultanahmet Hotel

Yilsam Sultanahmet Hotel
Dizdariye Çesmesi Sk. 21, Istanbul, Istanbul

Reviews

9.0

Wonderful

Rating 10 - Excellent. 171 out of 255 reviews" "
Rating 8 - Good. 50 out of 255 reviews" "
Rating 6 - Okay. 22 out of 255 reviews" "
Rating 4 - Poor. 3 out of 255 reviews" "
Rating 2 - Terrible. 9 out of 255 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Bigyan

Disliked: Cleanliness
Stayed 3 nights in Apr 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness
This was an okay hotel located in a good location of Istanbul for access to major sites. Very nice breakfast overlooking the Sea of Marmera. The price I paid through Expedia (EUR 206/night) was more expensive than what the hotel listed on it's price at the hotel (EUR 185/night) so that was disappointing.
Stayed 5 nights in Apr 2024

8/10 Good

Kaining

Liked: Cleanliness, staff & service, property conditions & facilities
Breath taking sea and city views, excellent breakfast selections, clean and quiet rooms, friendly staff, walking distance to major tourist attractions. Can’t ask for more!
Stayed 3 nights in Apr 2024

8/10 Good

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Hassina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good except a little too south of the city
Stayed 1 night in Feb 2024

10/10 Excellent

Rafiq

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late at night and it was our first time inTurkey. I expected the hotel to be on a wide street surrounded by lots of other tall buildings instead it was on a small narrow road and didn’t look like it was a hotel and my heart sank !! But after having spent couple of days in the area, we could not have been more fortunate at having selected this hotel. All the historical sites that we wanted to visit were literally walking distance. The hotel staff were really nice and helpful and the hotel was impeccably clean! Would go back and also recommend family and friends to stay there!!
Stayed 7 nights in Feb 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel! Breakfast was excellent! The staff were also very helpful. I would stay any time here! Paul Retired Int’l Airline Captain
Stayed 2 nights in Jan 2024

10/10 Excellent

dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Leslie, Montreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and professional friendly service
Stayed 3 nights in Nov 2023

10/10 Excellent

Fauzia

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed at the hotel from November 12 through November 17. We had a wonderful stay. The staff is so helpful, friendly and welcoming. The location of the hotel is excellent for all the main historical sites, such as Hagia Sophia, Blue Mosque, Topkapi museum. The breakfast buffet is excellent, so many different varieties of food. There are also good local restaurants close by, walking distance, not too pricey( 150 TL to 300 TL). There are also some supermarkets close by for things like bottled water, fruits and toiletries. The hotel provides bottled water every day and keeps it in the fridge, for no additional charge. The views from the breakfast room are spectacular.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy buena opcion.
muy buena ubicacion. excelente servicio. habitaciones pequeñas.
Stayed 4 nights in Oct 2023

10/10 Excellent

Dustin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from restaurant, good complimentary breakfast and comfortable room. Really great spot!
Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just a few minutes walk from the Hippodrome , very friendly and helpful staff, sea-facing room is an absolute must, even sorted out shuttle transfers to and from the airport
Stayed 5 nights in Sep 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoy my stay. Was traveling alone and felt safe. Nice and comfortable room. Very accommodating and friendly stuff. Will stay at that place again if visiting Istanbul.
Stayed 3 nights in Sep 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Yiman

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Polite accociation
Stayed 2 nights in Sep 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone took great care of us and it was beautiful. Bonus for air conditioning in August.
Stayed 3 nights in Aug 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a 5 minute walk to Sultanahmet Square which is fabulous. It's a beautiful, boutique hotel in the old quarter and there's a minimarket and pizza and pasta restaurant two minutes away. I highly recommend it. Breakfast was included and had the usual wonderful array of Turkish food, yummy! Our room overlooked the busy street but, with very good double glazing, we didn't hear a thing. I inadvertently booked twin beds and they were very comfortable. A beautiful oasis of calm.
Stayed 3 nights in Aug 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Muhammad

Stayed 4 nights in Aug 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

6/10 Okay

MD

The staff are wonderful and the included breakfast a bonus. The only complaint was fact despite saying it is close to the mosques, it’s important to know the location is very hilly and not suitable for elderly or people with young kids. We spent a lot of money on taxis, to and from more lively areas like Galata.
Stayed 3 nights in Aug 2023

10/10 Excellent

Odilon Cantu, Pasadena

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Costumer service was excellent to top to bottom
Stayed 8 nights in Jul 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Mohamed

Stayed 6 nights in Jul 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Riyaz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for 5 nights and it was a pleasant stay at Yilsam. Close to all major attractions and staff helped me with airport transfer and other activities. I would highly recommend
Stayed 4 nights in Jul 2023
Response from Kunti on 18 Sept 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

8/10 Good

Dina

Stayed 5 nights in Jun 2023

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Nice hotel. Very accomodating staff.
Stayed 7 nights in Jun 2023

8/10 Good

Arina, Kalispell

Travelled with family
Liked: Cleanliness, property conditions & facilities
The best feature of this property is a location. It is very conveniently tucked near the Blue Mosque and other attractions. Breakfast is very nice also. lots of choices. The room we stayed in was very small for 3 people, we barely had space for our suitcases. And 2 out of 3 receptionists did not speak very good english.
Stayed 3 nights in Apr 2023

10/10 Excellent

CARLETH

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay.it’ 8 min walk from the blue mosque 🕌. Beautiful view from the restaurant and breakfast all fresh. Highly recommended.
Stayed 4 nights in May 2023

2/10 Terrible

Arman

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our stay at Yilsam Sultanahmet Hotel was highly disappointing. Firstly, we were charged an additional fee for one person despite booking a room for three people. This unexpected extra charge left us dissatisfied from the start. Moreover, the state of cleanliness in the hotel was unacceptable. The bathroom had terrible mold, which raised concerns about the overall hygiene standards. To make matters worse, the cleaners themselves appeared unwell, coughing and sneezing in the room while attending to their duties. This created an unsafe and uncomfortable environment, especially for elderly individuals accompanying us. Additionally, the quality of the breakfast was extremely poor. Unfortunately, we ended up getting food poisoning. This incident further added to our disappointment and dissatisfaction with the hotel. Based on our experience, we cannot recommend Yilsam Sultanahmet Hotel. The issues with cleanliness, safety, and the quality of the meals were significant and overshadowed any positive aspects. We hope that the hotel management takes these concerns seriously and takes immediate steps to improve their services for future guests.
Stayed 5 nights in Feb 2023
Response from Kunti on 29 May 2023
I don't understand why you lied.(We made a reservation for 3 people, but they asked us for an extra fee for one person)Your reservation is for 2 people and the requested fee has been taken because you brought a 3rd person according to your pleasure.If you wanted, you would have brought 4-5 more people and we would not have objected to this in any way.Yes, the cleaners deliberately cough every time they enter the room and do their best to spread germs around.Indeed, it is a completely malicious comment. Of course, you do not have to like it, but such a shameful comment in response to the nice comments we have received is only malicious.

8/10 Good

Liyanage

Travelled with partner
Liked: Cleanliness, staff & service
Overall nice hotel with an amazing sea views. Clean room but AC wasn't working, we were told only heaters work. No bar available.
Stayed 3 nights in May 2023

10/10 Excellent

Eden Hussein

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 12 nights in May 2023
Response from Kunti on 23 May 2023
Thank you for taking the time to leave a comment. We hope to see you again with respect and love.Happy tomorrow.

10/10 Excellent

Rizwana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Location is great, staff very friendly and accommodating- great service throughout. I will definitely book again if going to Istanbul
Stayed 5 nights in May 2023

6/10 Okay

Rashid

Travelled with family
It was a good stay overall but not worth the money they’re charging for it per night, best thing about it is the location as only round the corner from the blue mosque but expected abit more luxury for a 4* stay and would have liked abit more of a different menu as not everyone likes Turkish food d
Stayed 7 nights in May 2023

10/10 Excellent

Amna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a good stay. The staff are very friendly, kind and informative. I think the best hotel staff I have ever come across- they made my birthday so special - I felt so humble with their kindness. Hotel location was really good, i loved being so close to mosque and was very close to all main tourist area. I will surely stay here if I go Istanbul again.
Stayed 6 nights in Apr 2023
Response from Kunti on 23 May 2023
Dear Amna ,we are honored to receive your review.Thank you for the wonderful comments you shared to the level of service which you received.It is your feedback that reinforces the dedication of our staff, and it is truly a pleasure to hear your experience has been exceptional.We are happy, that you enjoyed your holiday in our hotel.We are delighted that we were able to fill your vacation with a vast amount of wonderful and memorable experiences. We look forward to your next visit.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, just three blocks from the Hippodrome. Very good cleaning, the attention of the staff is excellent and they are all very attentive to the needs of the guests. If you choose a room with sea view you can contemplate beautiful views. I recommend it.
Response from Kunti on 23 May 2023
I have started my day with your kind and motivated comments and your words made our team so happy. We are so glad to hear that you enjoyed your stay. Thank you for choosing Yılsam Sultanahmet Hotel and for taking time to write a review! Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future

10/10 Excellent

Guillermo, North las vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is super. Nice polite and very helpful
Stayed 5 nights in Apr 2023
Response from Kunti on 23 May 2023
Thank you for taking the time to leave a comment. We hope to see you again with respect and love.Happy tomorrow.

8/10 Good

Aqeel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🙂
Stayed 1 night in Apr 2023

10/10 Excellent

Monica, Centreville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little bit away from everything.
Stayed 3 nights in Apr 2023
Response from Kuntay on 17 Apr 2023
Thank you as Yılsam Sultanahmet Hotel staff for your kind rating. We hope to see you again with respect and love. We wish you a happy tomorrow.

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area for tourists
Stayed 3 nights in Apr 2023
Response from Kuntay on 17 Apr 2023
Thank you as Yılsam Sultanahmet Hotel staff for your kind rating. We hope to see you again with respect and love. We wish you a happy tomorrow.

6/10 Okay

Brenda

Stayed 4 nights in Apr 2023

10/10 Excellent

Lesley

Stayed 6 nights in Mar 2023
Response from Kuntay on 17 Apr 2023
Thank you for taking the time to leave a point. We hope to see you again with respect and love.Happy tomorrow.

4/10 Poor

Fahad

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is near all the activities and attractions. The staff was very friendly and welcoming. As the amenities for the property they had nothing inside the hotel. All they had was morning breakfast, other then that they had nothing. When i booked the hotel i checked all the amenities that they offered and listing showed they offered all the amenities that a tourist would need such as restaurant on site, garden cafe, terrace, laundry service. 24 hours room service. All the amenities were a lie. When we got there they had nothing. So be careful booking this hotel. If you are looking for amenities then this hotel is not for you. If you are looking for just a place to sleep then it is a great place to stay near all the attractions
Response from Kunti on 19 Mar 2023
First of all, thank you on behalf of the other guests for your comment.However , I need to point out , yes the garden cafe is closed during the winter season . It says there is a laundry service, but you can't say that we claim to provide it within the hotel.Since the restaurant is not open to outside, it serves according to the wishes of the guests. We are saddened that you see it as a lie. Regards and love

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offered us an amazing experience - friendly and welcoming stuff, delicious breakfast and lots of food variety, and on top of that amazing view from the breakfast terrace and room to the sea and port. We arrived very early in the morning and concierge made an early check-in and offered a room upgrade free of charge. In general, the hotel has a very convenient location, next to all tourist spots - Hagia Sophia, Blue Mosque, and many other- are literally around the corner (approximately 5 minutes walk away), still the street itself is very quiet and away from main crowds and bustling city sounds. The hotel sound insulation is very good, but the neighbouring mosque is very close, which means that the first namaz before the sunrise can be heard from the room, but I wouldn't call it a disadvantage, as it gives an additional authentically value to the hotel. Many thanks to the hotel stuff, and I sure give 10/10 to the hotel rating, and I am very happy to have chosen this hotel for my stay in Istanbul.
Stayed 3 nights in Feb 2023
Response from Kunti on 19 Mar 2023
Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services.We hope to see you again at Yılsam Sultanahmet Hotel for an even better stay!

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly build, clean, comfortable and super convenient. Rooms in which I stayed, were bit small but very clean & comfortable.
Stayed 7 nights in Feb 2023
Response from Kunti on 19 Mar 2023
Thank you very much for your nice comments. Of course, this is our job, but when we meet positive people (like you), we do our job much more fondly. I hope we can see you again at Yılsam Sultanahmet Hotel on your next trip to Istanbul.

6/10 Okay

Eliah

Stayed 4 nights in Feb 2023

10/10 Excellent

Meena, Fontana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Yilsam and everything was wonderful. The staff was so pleasant and helpful, and the view I woke up to everyday was beautiful.
Stayed 9 nights in Jan 2023
Response from Kunti on 19 Mar 2023
It was a pleasure for us to host beautiful people like you. In a better accommodation, we and the crazy seagulls of Istanbul will be waiting for you. With love and respect

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Kunti on 19 Mar 2023
thank you for points, We are expect again with love and respect

10/10 Excellent

mahlojian fard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to Sofia and old town
Response from Kunti on 2 Jan 2023
Thank you very much for your nice comments. Of course, this is our job, but when we meet positive people (like you), we do our job much more fondly. I hope we can see you again at Yılsam Sultanahmet Hotel on your next trip to Istanbul.

10/10 Excellent

Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Great hotel,very clean,breakfast excellent, location very good and the most important people working there are absolutely amazing, very friendly, professional and helpful. Big thanks to everyone, every single person especially Muhaned breakfast chef.
Stayed 6 nights in Dec 2022
Response from Kunti on 2 Jan 2023
Thank you very much for taking your time to share your valuable feedback with us. We feel great when our guests are satisfied with our services.We hope to see you again at Yılsam Sultanahmet Hotel for an even better stay!

10/10 Excellent

zehra

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Kunti on 2 Jan 2023
Thank you as Yılsam Sultanahmet Hotel staff for your kind rating. We hope to see you again with respect and love. We wish you a happy tomorrow.

10/10 Excellent

Yashmeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place great staff!
Response from Kunti on 2 Jan 2023
Thank you for taking the time to leave a comment. We hope to see you again with respect and love.Happy tomorrow.