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Reviews of Cuento Hotel

Cuento Hotel
Kocatepe, Lamartin Cad No 42, Beyoglu, Istanbul

Reviews

4.6
Rating 10 - Excellent. 0 out of 9 reviews" "
Rating 8 - Good. 1 out of 9 reviews" "
Rating 6 - Okay. 4 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 3 out of 9 reviews" "

4.8/10

Cleanliness

5.2/10

Staff & service

2.0/10

Amenities

4.4/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Acceptable
Nice compared to the paid price.............................
Response from murat -sales responsible on 3 Jun 2016
Değerli Misafirimiz, bizi gözden geçirmek için zaman ayırdığınız için teşekkür ederiz. Biz bizimle kalmak zevk son derece mutluyuz. Biz yine sizi karşılamak için şans umuyoruz. bizimle kalmak için teşekkür ederiz.

8/10 Good

Hamid, Saeedi

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
The hotel was OK. Location is great, very close the Havatash shuttle stop in case you want to use that from both airports. Breakfast was OK. The downside was that the room is much more smaller that it looks like in the pictures but this is what you get for 60-70 Euros in Taksim. Also in all hotels there is a sign behind the door where you can indicate if you need cleaning or you do not like any one to disturb and that was absent in this hotel.

2/10 Terrible

田中, 埼玉

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋にはカーテンが無く、シャワーからお湯がでない。そのことについてスタッフに訪ねた所、2時間待てといったあげく、引き継ぎもなしにそのスタッフは帰った。
Stayed 1 night in Mar 2020

2/10 Terrible

vugar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Önermiyorum
Oda ve servis berbat, çarşaflar kirli
Stayed 2 nights in Sep 2017

6/10 Okay

mous, nice

Disliked: Cleanliness, property conditions & facilities, room comfort
Bof bof
La m placement de l'hôtel et superbe mais le service des chambres et nuls

6/10 Okay

ta-shi, japan

Liked: Cleanliness, property conditions & facilities
タクシム広場に近くて便利
部屋はまあまあきれいだったが、窓がなく困った。 ４つ星ホテルだが、朝食が毎日一緒で、味もいまいち。 歯ブラシもなかった。 別の４つ星ホテルの方がよかったのでは？？

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
collaborative bad service of 2(hotel & hotels.com)
before the arrival, I made the reservation and the payment on hotels.com . When I arrived to hotel and asked to reservation about my reservation, they said they didn't receive any information about me. They gave me a room anyway. The room was too small. Just enough space only for the bed. I can even hardly walk inside the room. and also the room had NO WINDOWS. Lack of oxygen. When I was checking out from hotel, the reservation said I need to pay for the accommodation. Anyway I paid. and I called hotels.com, and I gave the phone to reservation to talk about the situation. It turned out hotels.com didn't send my reservation(also payment) info to the hotel. Anyway after the phone call, they sent the info. and I got my money back. As a result it was a collaborative bad service of the hotel (cuento) and the site (hotels.com).