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Reviews of Aspen Hotel Istanbul

3 out of 5
Aspen Hotel Istanbul
Mesih Pasa Mh., Aksaray Cd No:25, Istanbul, Istanbul

Reviews

6.8
Rating 10 - Excellent. 7 out of 42 reviews" "
Rating 8 - Good. 14 out of 42 reviews" "
Rating 6 - Okay. 12 out of 42 reviews" "
Rating 4 - Poor. 3 out of 42 reviews" "
Rating 2 - Terrible. 6 out of 42 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Azad

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property is convenient. The staff are very nice and helpful. The rooms are small but clean. They could add some amenities to the room. Additionally the property is now charging tax $2/day for a couple, this was not listed on expedia when I booked the room.
Stayed 3 nights in Feb 2023
Response from TURAN on 28 Mar 2023
THANK YOU VERY MUCHWE ARE HAPPY TO WELCOME YOU AGAIN AT OUR HOTEL

8/10 Good

aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Oleksandr

Stayed 1 night in Aug 2022

2/10 Terrible

Maher

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad experience
Everything different then described Nobody care
Stayed 7 nights in Aug 2022
Response from MS GULCİN DOGRUSOZ on 23 Aug 2022
THANK YOU FOR YOUR MESSAGE

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Istanbul
All the staff were extremely kind to the lady on crutches. It was a very memorable week’s stay, even only walking a block a half. Hilarious.
A great room for, a home from home, just needed better temperature control
Mermaid guest
A swim on a rooftop pool with panoramic views, at sunset. A dream come true...
Stayed 6 nights in Jun 2022
Response from ASPEN HOTEL on 19 Jul 2022
THANK YOU DEAR CLIENTS WITH BEST REGARDS ASPEN HOTEL İSTANBUL G.MANAGER

4/10 Poor

Shatha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Da vi ankommet hotellet var vårt rom ikke klart selv om det var kl.21:00, og måtte vi overnatte på et annet hotel og kom tilbake igjen neste dag. Folk røyker på korridor og i rommene, badekar er veldig gammel og skittent, man hører alle som snakker utenfor rommet som de sitter med deg i samme rommet og mye mer.TV-en kanaler er kun 5 eller 6 og det er kun 2 som funker så er det veldig kjedelig. Kun frokost som er bra . Kommer aldri tilbake.Anbefales ikke.
Stayed 6 nights in Jan 2021

8/10 Good

Blind ameen ahmed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2020

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, room comfort
nice place
Was good service
Stayed 2 nights in Oct 2020

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Dolla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was good public transport very convenient and metro to airport nearby.
Stayed 3 nights in Jan 2019

10/10 Excellent

Dolla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weather was good Food location for our purposes Room was clean Breakfast good but could be better
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Not bad place for one or two nights
Staff eyes chasing you though you don't feel comfortable .no gym .wifi is dead in room rooms too close to each other so any children around will ruin your night.
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
5 star staff at 2 star hotel
It's a hotel desperately needs maintenance. Staff members are amazing and made our stay enjoyable. Especially thanks to restaurant staff Zeynep, Ilhan and Emin. All amazing people. Room cleaners also so good and they did their best. Hotel claims they have swimming pool but I can't call that way unfortunately. Swimming pool was dirty, cold and very very small with unwelcoming atmosphere.
Stayed 5 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The rooms were given in the back were terrible and tight.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the staff is amazing but the hotel is not good
the floor is sticky they don't change the bed sheets or the towels but the reception staff are amazing but the house keep are not at all !

2/10 Terrible

EDMOND

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad
we booked for a double room although we were a couple we sleeped in seperate beds. hotes location is very good, but room conditions very poor, the bathroom was a mess. in the room you couldnt find even slippers, thats the only thing i hate on hotels.

6/10 Okay

AHMED

Liked: Cleanliness, staff & service, room comfort
Un hôtel bien propre avec un petit déjeuner bien variée et un emplacement au prêt des magasins. Mais j'ai payé des faux frais à cause d'un retard d'arriver qui n'était pas de ma faute.
Stayed 2 nights in Sep 2022

8/10 Good

Zed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Aspen hotel all personel on 28 Aug 2022
Thank you very much

2/10 Terrible

Mohamed

Travelled with family
Disliked: Staff & service, property conditions & facilities
Hôtel avec personnel limite correct...piscine p
Stayed 12 nights in Jul 2022
Response from MS GULCİN DOGRUSOZ on 23 Aug 2022
THANK YOU FOR YOUR MESSAGE

10/10 Excellent

Elmira

Stayed 3 nights in Jul 2022
Response from MS GULCİN DOGRUSOZ on 19 Jul 2022
THANK YOU FOR YOUR 10 PUAN

10/10 Excellent

Leman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mukkemmel
Stayed 1 night in Jan 2022

8/10 Good

Abdifatah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2021
Response from ASPEN HOTEL İSTANBUL on 21 Apr 2021
THANK YOU DEAR CUSTOMERS WE ARE VERY HAPPY

8/10 Good

Verified traveller

Liked: Staff & service
Отель для отдыха в "раю челночников"
Отель расположен в квартале оптовой торговли предметами одежды, обуви и других мелочей. Транспортная доступность позволяет применять все виды общественного транспорта от метро до трамвая и в относительно близкой пешей доступности основных достопримечательностей Стамбула. Были затруднения в ориентации при поиске маршрута на улицу с отелем. Заселение- ввело в шок, что паспорта оставляют на ресепшн до момента выезда из отеля. Завтрак со стандартным набором блюд. Взамен номера с одной кроватью был предоставлен номер с раздельными спальными местами. Уборка номера не производится. Сантехника в туалете с проблемой отключения кранов и при пользовании душем недостаточно горячей воды. По завершении проживания пришли к выводу, что Отель для краткосрочной остановки на один-два дня за приемлемую стоимость проживания.
Stayed 2 nights in Mar 2021

8/10 Good

Sokolov

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Спасибо за внимание к пожеланиям
Stayed 1 night in Nov 2020

6/10 Okay

Omer ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2020

8/10 Good

Ismat

Stayed 1 night in Sep 2020

2/10 Terrible

ahmad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the breakfast very poor the wifi very bad I think 1 star hotel beter than this hotel I will not come back never
Stayed 4 nights in Sep 2020

8/10 Good

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Toufik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Adam Fahd

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Rekommenderas INTE
Jag har bokat ett rum för två personer, men när jag kom fram så fick ett rum för tre personer med enkla sängar. Väldigt smutsigt badrum. bilderna stämde inte med det som är angivet. Priserna stämde inte med det som stod på deras hemsidan till exempel jag fick betala 120 TL för två dagars parkering men på deras hemsida står det 30TL för två dagars parkering. fick fråga för simhallen då väljer de 50 € istället för 15 TL som de har skrivit på deras hemsida.
saknades duschgel
Man måste böja sig för att kunna duscha
väldigt gammalt och smutsigt äckligt bad korg
Stayed 2 nights in Aug 2020

6/10 Okay

Touns, Fahit

Liked: Room comfort
Disliked: Cleanliness
Hôtel bien mais personnel parle pas anglais c’etait Juste la galère pour leurs demander des choses surtout que à notre arrivée on a etait changer pour 3jours dans un autre hôtel cause de travaux prévenu à la dernier minutes donc pas très ravie après piscine gratuite et déjeuner compris dans le billet hôtel à coter des magasins et restaurants après pour visiter il faut prendre le taxi mais honnêtement manger bof .. 4jours suffi pour des vacances sinon faut avoir plus 1000€ pr visiter les allent tours
Stayed 7 nights in Sep 2018

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Disliked: Room comfort
Отель неплохой, но шумный и не комфортный.
Небольшой отель на шумной торговой улице в 5 минутах ходьбы от конечной станции метро, ведущего в аэропорт Ататюрк. Пешком до центральных мечетей около 30 минут. Жили на 2-м этаже, где поздно вечером регулярно шумела большая семейная компания. Душем пользоваться было невозможно - заливало ванную комнату. Разрешили оставить вещи после 12.00. В отель запрещено проносить продукты питания для еды. Завтраки неплохие, сладостей мало, омлет за отдельные деньги. Также было включено посещение бассейна (очень маленький), а сауна и хамам - за отдельную плату. Персонал доброжелательный. Желания вернуться сюда нет.
Stayed 5 nights in Jan 2018

6/10 Okay

majed, cannes

Liked: Staff & service, room comfort
Hôtel accueilant proche de tous
Joli ville belle établissement 👌 Personnel accueillant ...
Stayed 5 nights in Dec 2017

6/10 Okay

azedine, marseille

Liked: Cleanliness, staff & service
hotel quartier tres vivant tramwy metro
hotel bien situe dans un quartier bien situe le personnel tres bien rien a dire
Stayed 4 nights in Nov 2017

2/10 Terrible

Hüsamettin

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Yerliler tercih etmeyin
Daha önce konaklama yapmıştım o zaman beğenmiştim. Ama bu konaklamada yabancı turistlere karşı biraz daha sempatikler ve ilgililer yerli turistlere karşı böyle bir karşılama göremedik orda yabancı turist olmasına rağmen sadece bizimle konuşup konaklamış bir günlüğünü başka bir otelde transfer yapmak zorunda kaldık neymiş efendim otelde yer yokmuş beni ilgilendirmez kardeşim olsa olmasa ben parasında Ödemiştim ama başka bir otelde kalmak zorunda kaldık bundan sonra asla bu otelde rezervasyon yapmam bu otelde yapacağıma gidip beş yıldızlı otele kafam rahat bir şekilde kalırım ama yer ve konumu güzel tercih sizin

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
aangenaam hotel op goede locatie
het personeel is vriendelijk en voorkomend. kamers schoon en ruim. ligging gunstig vlakbij tram die via sultanahmet rechtstreeks naar taksim rijdt. goede geluidsisolatie kamers in vergelijking met andere hotels. ook weinig lawaai van buiten. ontbijtbuffet uitgebreid. tv ontvangst belabberd. wifi laat.vaak te wensen over.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Sentralt
...........................................................................................................................................................................................................

6/10 Okay

ELENA

Disliked: Staff & service

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
سفرة تركيا
الفندق ليس في مستوي المطلوب والموقع جيد