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Reviews of SpringHill Suites by Marriott Island Park Yellowstone

3 out of 5
SpringHill Suites by Marriott Island Park Yellowstone
4292 N HWY 20, Island Park, ID

Reviews

9.4

Exceptional

Rating 10 - Excellent. 495 out of 619 reviews" "
Rating 8 - Good. 72 out of 619 reviews" "
Rating 6 - Okay. 20 out of 619 reviews" "
Rating 4 - Poor. 10 out of 619 reviews" "
Rating 2 - Terrible. 22 out of 619 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Heecheon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever.
Stayed 1 night in May 2024

10/10 Excellent

francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean and located in a good spot
Stayed 2 nights in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property!
Stayed 3 nights in May 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty site. Restaurants close by.
Stayed 7 nights in May 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 1 night in May 2024

10/10 Excellent

Kary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an amazing place. We stay T least 2 times a year. More if we can. Magnificent!!
Stayed 1 night in May 2024

10/10 Excellent

Mariem

Travelled with family, Business traveller
Liked: Cleanliness, amenities
D
Stayed 2 nights in May 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel looks brand new. It's lovely. On a river, the view is beautiful. The rooms are modern, spacious - the bathroom is huge and there's a wall in closet! Everything is clean and new. The staff is friendly. This is literally the only real hotel in striking distance of the west entrance of Yellowstone National Park AND it's the best
Stayed 1 night in May 2024

8/10 Good

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite remote
Stayed 2 nights in May 2024

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was outstanding which is hard to find nowadays. Sam at the front desk exceeded our expectations.
Stayed 1 night in May 2024

10/10 Excellent

Lyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This little gem is less than ½ hour from Yellowstone west entrance. We liked it for the remote quiet location beside a beautiful river. There is a great restaurant just a short walk accross the bridge over the river, and full sized, well stocked modern grocery store a minute up the road. This hotel appears brand new with a big beautiful lobby, lounge, and breakfast area. The rooms are modernly and beautifully furnished. It has a nice workout room, swimmng pool, and an outdoor hot tub that has a nice view of the river. It is well staffed with very pleasant, courteous and professional people. The only issue we had was a concern about the chlorine level of the swimming pool. The first day we used the pool, my wife thought the chlorine level was higher than it should be. She's a swimmer and can usually tell these things. Well, her 2 month old chlorine resistant swimsuit that she uses regularly had the colour washed right out. When I talked to staff and a manager, they assured us that the chlorine levels are checked twice a day. A manager took a picture of the bathing suit and said they will double check the device used to measure the levels. That was where it was left. So, we were out my wife's bathing suit and she didn't want to chance the swimming pool the rest of our stay. She said the hot tub seemed fine, so we did use it the whole stay. So, if you want a great hotel near the park, but not as busy as West Yellowstone, this is the place to stay.
Stayed 4 nights in May 2024

6/10 Okay

bin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing are brand new and location is perfect, but there are some little things not quite in line.
Stayed 1 night in Apr 2024

6/10 Okay

Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is quite remote
Stayed 1 night in May 2024

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very helpful. Went out of their way to make sure we had a good experience
Stayed 3 nights in May 2024

10/10 Excellent

Juan, Murray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andréanne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre moderne, lits confortables, jolie piscine, salle de sport bien équipée et spa à l’extérieur!
Stayed 1 night in May 2024

10/10 Excellent

Ron

Stayed 3 nights in Feb 2024

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
As expected, the staff very helpful and friendly, problem solving not creating ones.
Stayed 5 nights in Apr 2024

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed ALL the HAPPY staff that smile all the time. The place is Clean, breakfast is great and we highly recommend this stay to anyone going to west Yellowstone. Especially enjoyed talking with Heather and Jim one night This Place deserves a 5 best place we have ever stayed
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie, calgary

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and modern hotel rooms on a lake and very close to Yellowstone National park. The pool and hot tub were great as well, and we enjoyed the nearby dining options
Stayed 1 night in Apr 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience here, the staff is friendly & helpful. The rooms are clean, roomy & comfortable! the facility is amazing, the indoor pool was heated with a beautiful view as well as the gym! Had to be back on my return home!
Stayed 1 night in Apr 2024

10/10 Excellent

Matt

Stayed 1 night in Apr 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great! it’s modern, it’s new, it’s not too far from a grocery store, there’s a pizza place right next to it, and the views of the river are amazing.
Stayed 5 nights in Mar 2024

8/10 Good

Billiejo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tgis is a beautiful place. Comfy beds. We went during the off season, so dining options were limited. The bar isnt open nightly and no room service. It was well worth the room price.
Stayed 2 nights in Apr 2024

6/10 Okay

Patricia

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very disappointed that the bar, restaurant, and hot tub were all closed. These are the reasons we stayed there. No one was very helpful or easily available to ask questions. No room service unless you asked. Well it sure seems that for such a nice facility it is very bare bones. I booked 3 rooms here for 3 days and was very disappointed. Would not recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Yvonne, Idaho Falls

Liked: Amenities
Very comfortable beds, great amenities, friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Vadim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very, very, very, nice. 10 stars
Stayed 3 nights in Jan 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place, nice open lobby. I keep thinking of Dustin Hoffman in the last scene of The Graduate when looking up at the second floor window while sitting in the lobby🙂
Stayed 6 nights in Jan 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Pearly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The weather was cold and snowy. The fire place outside was on and warm: the hot tub outside was awesome and had a beautiful view/
Stayed 1 night in Jan 2024

10/10 Excellent

Hayden

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Pearly

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Yvonne, Idaho Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel it is clean, food is great, Hot Tub ROCKs
Stayed 1 night in Jan 2024

2/10 Terrible

Jill

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
I am a Marriott platinum elite member and when I check in 45 minutes after “official” checkin and am told that I was downgraded to a queen room because they overbooked so I can’t have the king I originally booked because they overbooked, yet my friends that booked after me get the king I’m angry. Shame on you for not saying that rooms previously booked aren’t guaranteed. Next time you can suck it and I’ll just use Marriott.
Stayed 1 night in Jan 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Qinghua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,good service
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Rachelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

LaNae

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and very clean. Breakfast was great. Walking distance to a couple restaurants. Pool was very clean and a big hit. Staff was amazing. Loved the desk and internet as I had to work a couple days while here. Parking was a bit scarce at times with all the snowmobile trailers.
Stayed 3 nights in Dec 2023

10/10 Excellent

Noreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Barbara, riverton

Stayed 3 nights in Dec 2023

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023