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Reviews of Super 8 by Wyndham Ionia MI

2 out of 5
Super 8 by Wyndham Ionia MI
7245 S State Road, Ionia, MI

Reviews

7.8

Good

Rating 10 - Excellent. 134 out of 395 reviews" "
Rating 8 - Good. 132 out of 395 reviews" "
Rating 6 - Okay. 75 out of 395 reviews" "
Rating 4 - Poor. 32 out of 395 reviews" "
Rating 2 - Terrible. 22 out of 395 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
No pool
Stayed 2 nights in Apr 2024
Response from missie on 6 May 2024
We do not advertise a pool. Thank you.

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that bothered me was when we took a shower the water made our skin feel oily. And had a bad taste to it also other then that i really enjoyed our stay
Stayed 3 nights in Apr 2024
Response from missie on 6 May 2024
I am sorry you didn't like our water. We are located in the country, so we have well water. Our well water is high in iron so we have a water softener. If you are not used to softened water it does feel a bit slimy. thank you.

10/10 Excellent

Walter Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, clean, up to date
Stayed 1 night in Apr 2024
Response from missie on 22 Apr 2024
Thank you for choosing Super 8 Ionia. We appreciate the feedback. Hope to see you again.

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Convenient walk to gas station. Nice rooms.
Stayed 1 night in Apr 2024
Response from missie on 18 Apr 2024
Thank you for choosing Super 8 Ionia. We appreciate the feed back. Hope to see you again.

6/10 Okay

Jamille

Disliked: Amenities
Very basic. Room smelled funny. Family of four and had two towels in the room.
Stayed 1 night in Mar 2024
Response from missie on 1 Apr 2024
I am sorry the room smelled funny. It has been repainted in the past month, not sure if that is the smell. As for towels, the majority of our guests are 2 to a room. This is what we set up for. You are welcome to as many towels as you would like. Just ask. Thank you for taking the time to rate your stay, Please come again.

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Mar 2024
Response from missie on 1 Apr 2024
Thank you

8/10 Good

Tayonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024
Response from missie on 25 Mar 2024
Thank you for taking the time to rate your stay. Hope to see you again.

2/10 Terrible

Christian

Stayed 1 night in Mar 2024
Response from missie on 9 Apr 2024
This guest did not stay at this hotel. They had no contact with this hotel. They made a reservation thru a third party, then canceled reservation the day of reservation. They were refunded. Even though policy states, no refund if canceled day of. I am not sure what they could possibly have to complain about.

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from missie on 18 Mar 2024
Thank you for the feedback. Hope to see you again.

6/10 Okay

Charleen

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from missie on 12 Mar 2024
Thank you

4/10 Poor

Sharon

Disliked: Cleanliness, staff & service, property conditions & facilities
Not much
Stayed 1 night in Mar 2024
Response from missie on 9 Mar 2024
I am sorry you did not enjoy your stay. Unfortunately, with no reason why I will not be able to check on any issues. Hope you have a nice day.

10/10 Excellent

margarita

Stayed 1 night in Mar 2024
Response from missie on 25 Mar 2024
Thank you, please come again.

10/10 Excellent

Jody

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience. Shout out to Missy for making sure I had what I needed..And biscuits and gravy for breakfast....was bonus.. Thank you
Stayed 1 night in Feb 2024
Response from missie on 26 Feb 2024
thank you for taking the time to rate your stay. We hope to see you again.

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing! The night worker came and fixed my tv went above and beyond. Biscuits were like rocks otherwise everything was good
Stayed 1 night in Feb 2024
Response from missie on 19 Feb 2024
Thank you for taking the time to rate your stay. We have found a couple seconds in the microwave will soften biscuits up. Hope to see you again.

10/10 Excellent

Ezra

Liked: Cleanliness, staff & service, property conditions & facilities
The carpet in this place is a little tired but other than that, as someone who travels for work quite a bit, it was just fine. Staff was very nice and it was quite comfortable. It is about a 1/4 mile off I-96. There is a Walmart and a Meijers a few miles down the road.
Stayed 1 night in Jan 2024
Response from missie on 24 Jan 2024
Thank you, hope to see you again.

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location!
Stayed 1 night in Oct 2023
Response from missie on 22 Oct 2023
Thank you for taking the time to rate your stay. Please come again.

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from missie on 17 Oct 2023
thank you

10/10 Excellent

Paula

Stayed 1 night in Oct 2023
Response from missie on 16 Nov 2023
Thank you for the feedback. Please come again.

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from missie on 11 Oct 2023
Thank you for the feed back. Please come again.

6/10 Okay

Steve

It was fine, nothing really bad or over the top good.. Typical off the freeway motel... Nothing special to add...
Stayed 2 nights in Sep 2023
Response from missie on 9 Oct 2023
thank you

10/10 Excellent

Giovanni

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Easy check in . Rooms very clean and stacked with all the essentials . Love the breakfast .
Stayed 1 night in Oct 2023
Response from missie on 6 Oct 2023
Thank you for the kind feed back. Hope to see you again.

10/10 Excellent

fred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice breakfast set up !!
Stayed 1 night in Sep 2023
Response from missie on 26 Sept 2023
Thank you for taking the time to rate your stay. Please come again.

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
No complaints at all. Comfortable room and bed. Clean, safe, and complementary breakfast also. Would stay again.
Stayed 1 night in Sep 2023
Response from missie on 13 Sept 2023
Thank you for choosing Super 8 Ionia. Hope to see you again.

8/10 Good

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly and helpful staff! Some of the bathroom flooring was broken and stained. Breakfast was great and everything else was super.
Stayed 1 night in Sep 2023
Response from missie on 9 Sept 2023
Thank you for the feed back. Yes the bathroom floors are on our list.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I had a 5-night stay that was made very pleasant by Maddie (sp?) who offered to make me fresh coffee when I checked out at 4:30 am, and always had a positive attitude with any of my asks. This place is situated in between many farms and corn fields, at a truck stop, so the smell was very strong when it came in on the wind. There were times it didn't smell, too, so it's weather-based. The inside lobby was clean and well kept. The beds are firm but comfortable, the rooms are decent, & the door locks have updated locks that just need to be tapped with the key. There are restaurants and fast food within a few miles; enjoyable location overall and a pleasant stay for the low price.
Stayed 5 nights in Aug 2023
Response from missie on 9 Sept 2023
Thank you for choosing Super 8 Ionia. Thank you for the great feed back. hope to see you again.

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from missie on 9 Sept 2023
Thank you

10/10 Excellent

Martin, Naples

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Much nicer than any other hotels in this price range, and I've stayed at a lot of them.
Stayed 2 nights in Sep 2023
Response from missie on 9 Sept 2023
Thank you for the feed back. Please come again.

8/10 Good

Arlene

Liked: Cleanliness, property conditions & facilities
All our needs were met
Stayed 3 nights in Aug 2023
Response from missie on 29 Aug 2023
Thank you

10/10 Excellent

Tyler

Stayed 1 night in Aug 2023
Response from missie on 13 Sept 2023
Thank you

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised by the nice clean room and friendly staff. Convenient location near the highway and adjacent service center with a store and a Subway. Breakfast was very much appreciated, and we met some friendly people in the breakfast area. Seems to be a lot of hard working class people stay here which we found fun and interesting. I would have rated higher except we could not drink the water from our tap because it was discolored and tasted horrible. We drank bottled water. Other than that a great place for the money.
Response from missie on 21 Aug 2023
I am sorry about the water. We have well water, It is very high in iron. We have 2 water softeners to help with the problem. Thank you for the feedback.

4/10 Poor

Laurie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
The room was smelly, bathroom sink was dirty and chipped sink. We did not feel comfortable in the invironment
Stayed 1 night in Aug 2023
Response from missie on 11 Aug 2023
I am sorry your sink had a chip. I am curious regarding "not feeling comfortable in the inviroment"? We have a lot of construction workers (family men) staying here. We are located in the country. We have young girls working the front desk over night. Have had very few incidents in the past 10 years that I have been here. Very safe environment.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fine stay
staff great and very helpful, location very convenient right next to the exit, parking and fine and safe place to park overnight, ask for a first floor room if using stairs an issue since no elevator, the rooms do show a bit of wear /could use a bit of updating BUT for the very economical price no problem. Breakfast was well prepared but not as elaborates as some other free ones but again for the price just fine. I would come back again to the hotel.
Stayed 1 night in Aug 2023
Response from missie on 8 Aug 2023
Thank you for taking the time to rate your stay.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from missie on 8 Aug 2023
Thank you

10/10 Excellent

Eric

Stayed 1 night in Aug 2023
Response from missie on 8 Aug 2023
Thank you for choosing Super 8 Ionia. Please come again.

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly
Stayed 3 nights in Jul 2023
Response from missie on 8 Aug 2023
Please come again

8/10 Good

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from missie on 8 Aug 2023
Thank you

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from missie on 27 Jul 2023
Thank you for taking the time to rate your stay. Hope to see you again.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, clean place to stay
It was a great room, the jacuzzi tub definitely helped. Breakfast was on time and great for a super 8
Stayed 1 night in Jul 2023
Response from missie on 24 Jul 2023
Thank you for the feed back. Hope to see you again.

8/10 Good

dan

Travelled with group
Stayed 2 nights in Jul 2023
Response from missie on 25 Jul 2023
Thank you. Please come again.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from missie on 25 Jul 2023
Thank you for choosing Super 8 Ionia. Thank you for the feedback. Hope to see you again.

10/10 Excellent

Nelson

Stayed 1 night in Jul 2023
Response from missie on 11 Aug 2023
Thank you for the feed back.

8/10 Good

Daniel

Stayed 4 nights in Jun 2023
Response from missie on 8 Aug 2023
Thank you. come again.

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from missie on 12 Jul 2023
Thank you, please come again.

10/10 Excellent

Michelle, Lansing

Liked: Cleanliness, staff & service, property conditions & facilities
Why
Stayed 2 nights in Jun 2023
Response from missie on 26 Jun 2023
I am happy to see you enjoyed your stay. Hope you will come again.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Even with them being short staffed, it was a wonderful stay! The bathroom could use an update but other than that it was wonderful.
Stayed 2 nights in Jun 2023
Response from missie on 21 Jun 2023
Thank you for choosing Super 8 Ionia. We are currently working on the bathrooms. Maybe next time you will get a room with the bath redone.

10/10 Excellent

Savannah

Stayed 1 night in Jun 2023
Response from missie on 26 Jun 2023
Thank you for the feedback. I am glad you enjoyed your stay. See you next time.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from missie on 5 Jun 2023
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room was very clean when we arrived. I guess we didn't know that we should have told them to clean the room /make up the bed / replace towels each day during our stay. That would have been nicer and probably would have left a tip at the end of our stay if that had happened. But the initial cleanliness of the room was wonderful . Next time we will know to request the room to be cleaned or at least towels replaced day to day.
Stayed 3 nights in May 2023
Response from missie on 31 May 2023
Thank you. I am very sorry we were unable to clean your room daily through your stay. We will gladly get you anything you need.

8/10 Good

John Paul

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from missie on 5 Jun 2023
Thank you

10/10 Excellent

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly. Room was clean. Good hotel for the price.
Stayed 1 night in May 2023
Response from missie on 29 May 2023
Thank you for choosing Super 8 Ionia. I am happy to hear you enjoyed your stay.