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Reviews of Woodgrove Holiday Homes, Inverness

3.5 out of 5
Woodgrove Holiday Homes, Inverness
2 Woodgrove Drive, Nine Oaks, Inverness, Scotland

Reviews

5.8
Rating 10 - Excellent. 10 out of 53 reviews" "
Rating 8 - Good. 13 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 7 out of 53 reviews" "
Rating 2 - Terrible. 16 out of 53 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very limited parking nearby and is next to a busy, loud road. The property also has very creaky floorboards and is poorly sound insulated inside meaning you can hear every press of the microwave downstairs in the middle of the night! I booked 2 nights and left after 1 choosing to pay to stay somewhere else!
Stayed 2 nights in Apr 2024

8/10 Good

Yarno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Oct 2023

6/10 Okay

Gay

Liked: Staff & service, room comfort
Interesting set up
Bit of a strange set up , the house keeper was very friendly. the stairs needed hoovering and there was laundry drying . We were up very early and had to be mindful of others as the laminate flooring was very creaky. Had to park our car in the church car park which was just below the place and not outside the property. Very central and reasonably priced.
Stayed 1 night in Sep 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The amenities were excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
After reading some reviews wasn’t sure what to expect but we were really happy with room. Large room - very clean. Was a very hot day but windows had been left open and room Was cool on arrival. Had a really comfy stay. Special mention to the housekeeper who was very helpful and friendly. Only small negatives - extra pillows in room would be good. My hubby uses 2 but only 1 available. Plus cups and kettle are available but no tea and coffee provided.
Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2022

4/10 Poor

On yang

Stayed 1 night in Sep 2022

10/10 Excellent

Debora

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than pleasant
I read some worrying stuff about the room, but I was pleasantly surprised to find out that the people who left those reviews were most likely just being silly. The place is very well located, close to Tesco, McDonald's, Costa Cafe and a bus stop to the city centre. The room was quite nice and had a beautiful view and breeze coming in, the kitchen was awesome with lots of appliances and we could even do our laundry. Would definitely recommend and go back, the price was fair and we had a lovely stay.
Stayed 5 nights in Aug 2022

2/10 Terrible

Laura

Stayed 1 night in Jul 2022

10/10 Excellent

Charles

Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Nora

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Horrible manager
I arrived to the location late at night and only then was told I would be staying somewhere else. The customer service from the manager was despicable and rude. When I arrived at the new location it was 11pm at night and my room was still not ready. I had to wait to be placed in one room only to be moved again the next day. I stayed in Drumdevan Country House which was actually quite nicely put together, just a shame the manager was horrible and the wifi barely existed.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
Bedroom: Upon arrival in your room on January 1st, windows completely open, heaters turned off, room with a lot of dust, dirty coffee spoons with expired milk. Television with remote control without batteries, and with programs that you couldn't watch(most of them). Be careful when me and my girlfriend left the room, we started scratching the whole body so as to test and find out that it was the bed mites. Really bad experience.
Stayed 2 nights in Jan 2020

2/10 Terrible

Stefanos

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is very basic but good value for money
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Arrived and followed the self book in sequence called to ask for the 2 rooms I had paid for and told me I had only one room booked so after a half an hour phone call with the person who I was on the phone with he was rather rude to begin with not willing to help at all saying it wasn’t his problem but after a small heated debate he decides to give me another room to then get told that the door doesn’t lock cause there was no key room was clean bed was comfortable worth the price only other complaint is if your looking for a quiet night you won’t get it there as other people staying in flat/appartment came in early screaming and shouting banging about then they must of got up early and again started banging about slamming doors wouldn’t stay again buy cheap get cheap
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good. Easy to access and could come and go.
Stayed 2 nights in Sep 2019

2/10 Terrible

Mohammad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty bedsheets
The bedsheet was dirty and dovet cover was not iron too much old look like very dirty. Heating was not automatically on. I had to call the person to sort out. Sharing toilet was too much sounds come into the bedroom.
Stayed 1 night in Aug 2019

10/10 Excellent

Dhineshkumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel room was clean and tidy. Very dated requires modernising,
Stayed 1 night in Jul 2019

2/10 Terrible

Gillian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY disappointed! A total dump!
Room was the awful. Dirty, holes in the walls, stains and scratched everywhere. No carpet in the cupboard, bare floor board that look like some had probably wee’d in it thinking it was the bathroom. Shared bathroom was grubby. Mould, dirt and paint peeling off the walls. No hand soap or sufficient loo roll. The bed sheets were dirty, worn and crushed. We were provided with 1 towel between 2. Towels were tatty, hard and barely fitted around an average size body. Shocked at the presentation as it was nothing like the pictures online. We wiped our feet on the way out. I emailed Sev the owner about all of the above and requested a refund by he hasn’t replied. We will never be back and for those thinking about booking. DON’T. I’ve stayed in better and cheapercheaper hostels.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience ever
Shame on Hotels.com for promoting this place.
Stayed 2 nights in May 2019

2/10 Terrible

Eddie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worthy of being on hotels.com. Hostel at best.
Our group of four had stayed two nights in two doubles at the start of our recent NC500 road trip, though one room would be an insult to call even call it a single (the other wasn’t much better). Both rooms looked in need of redecorating. The bedding did not look clean and we resorted to sleeping in our own sleeping bags. Super super thin walls. The shared bathrooms were not that clean either. Rank. The kitchen was OK though. The best thing about this place was closing the front door and never coming back. It was so bad that we cancelled another booking at the end of our trip and booked into a real hotel for not much more money – which turned out to be ‘palatial’ in comparison. If you are accustomed to staying in hostels or sleeping rough, then fine. For those who stay in real hotels – AVOID. This place makes Travelodge seem heavenly.
Stayed 2 nights in Apr 2019

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stop over
This room was perfectly adequate for a stop over after a long journey. Room as paper thin walls and we could hear other guests chatting. Clean room. Will come back again.
Stayed 1 night in May 2019

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recommend, very poor.
Highly disappointing, very tired and poor, poor quality, bed, mattress with bedding well past its best, not that it was of any quality to start with, pillows were flat, with no support and had a bad odour about them. The shared bathroom was not very pleasant at all, decoration was bland, with sings of mould and peeling paint. Appreciate it’s was relatively low cost, but appearance and cleanliness are primary consideration to your guests.
Stayed 1 night in Apr 2019

6/10 Okay

Michael

Disliked: Staff & service, room comfort
share and share alike
This was a different experience for me sharing a bathroom & kitchen. It was akin to being a student. Some aspects were great, the kitchen was well equipped & the price. But it depends a lot on the people you share with. I stayed for a relatively long time, and most nights were fine. One was a little awkward as housemates were clearly drunk. The facilities were tired, the sheets were approaching the end of their life. My room was superficially clean, but was dusty under the bed. I found a vacuum & did it myself... It was noisy and often inconsiderate, partly because insulation was poor. My room was under the kitchen. On the positive I met and talked with different people...this was good. The water was always hot & there was a washer & drier. Very useful. A little spending would make the place better... There were no chairs except in the kitchen. An easy chair in the room would raise comfort a lot. My room was not entered by the maid, at all during my stay. So the waste basket was emptied by me. I changed my own bedding & towels, but I’m proactive! I would probably stay again, but for less time. However, for the price it’s hard to fault.
Stayed 12 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Nov 2018

10/10 Excellent

Rich, Leeds

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

hereforwork, glasgow

Disliked: Property conditions & facilities, room comfort
didn't get a wink of sleep
people coming and going at all hours of the night with the coded door entry beeping away. floors creaking loudly whenever anyone moved, doors slamming, waking you up during the night if you were lucky enough to be asleep at the time. you can hear other residents talking, snoring and much more.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Basic room with shared facilities
The room was fine - basic but clean, as was the shared bathroom. The blinds are not block-out and there are street lights outside so bring an eye-mask. There is no breakfast included nor any coffee shops close-by that we could find, but there is a kitchen if bring your own food. It was a bit far from the centre - it's ok if you have a car.
Stayed 1 night in Jul 2018

6/10 Okay

Michaela, New York

Not a B&B or hotel. Not city rooms. A suburban house with 5 guest rooms. Very basic furnishings, needs a better chair, a desk, and chest of drawers. Rooms not cleaned daily. Bed was comfortable. Heat off as landlords chose it to be off. Plenty of bath, toilet and shower space but all shared, not ensuite. Up side was use of fridge and kitchen so kept food costs down. Huge 24 hour grocery store nearby. Live like a local and save a bit of money. Must have a car - quite a drive to Inverness.
Stayed 6 nights in Jun 2018

6/10 Okay

Craig, Cambridge

Disliked: Property conditions & facilities, room comfort
Very basic accommodation , black mould around bath taps and tiles . Had to phone reception to find out where I could get towels?
Stayed 1 night in Jun 2018

8/10 Good

ABN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain price for a room in a shared house. Nice communal kitchen with lots of scope to do your own catering. Shared bathroom, with old door blocked off with a piece of plywood, which did not disturb us during the night. Blinds rather than curtains let in a bit too much light but blindfold took care of that. Nice old fashioned sweets treat with tea and coffee in room.
Stayed 1 night in May 2018

2/10 Terrible

Noela, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hostel living
Our room was nice but beware this is a hostel with the usual shared bathrooms and kitchen with stacked fridges and dirty dishes. Evidently its a good long stay for workers. A little hard to find as its a house in a terrace block in suburbia .

8/10 Good

Steve, Roanoke, Virginia USA

Liked: Cleanliness, property conditions & facilities, room comfort
Self check-in was confusing until I was able to open door and find key, then it made sense. Room & shared bathroom were clean. Free WiFi was too slow for watching streamed movies. Overall a very good value for the money.
Stayed 2 nights in Apr 2018

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really warm environment and excellent service. They helped us with the checkin and some problems resolutions.
Stayed 3 nights in Oct 2023

10/10 Excellent

Christiane

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the friendly lady in charge!
Stayed 1 night in Sep 2023

8/10 Good

nathalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
superbe chambre
Stayed 2 nights in Aug 2023

6/10 Okay

valerie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Juste convenable
Confort spartiate. Etat des parties communes négligées. Salle de bain vetuste. Superficie de la chambre très bien
Stayed 1 night in Aug 2023

8/10 Good

Loïc

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Nothing to declare.
Stayed 1 night in Aug 2023

8/10 Good

sandrine

Liked: Cleanliness, staff & service, room comfort
À conseiller.
Chambre spacieuse,propre, quartier calme, parking privé très appreciable. Nous avons été bien accueillies par une dame fort sympatique et très disponible. Ideal pour visiter lInverness et les environs
Stayed 3 nights in Jul 2023

8/10 Good

André

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Strictement rien ne nous a plu ! Très sale, une serviette pour 2 pas de chauffage, du moisi dans la salle de bains, chambre crasseuse
Stayed 1 night in Aug 2019