Front of property

Reviews of Motel 6 Innisfail, AB

2 out of 5
Motel 6 Innisfail, AB
4512 42nd Avenue, Innisfail, AB

Reviews

9.0

Wonderful

Rating 10 - Excellent. 231 out of 380 reviews" "
Rating 8 - Good. 112 out of 380 reviews" "
Rating 6 - Okay. 28 out of 380 reviews" "
Rating 4 - Poor. 6 out of 380 reviews" "
Rating 2 - Terrible. 3 out of 380 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, clean rooms easy check ins me check out :)
Stayed 3 nights in Mar 2024
Response from Management on 14 May 2024
Thanks Heidi! We loved having you as our guest! We are so glad to hear you enjoyed your stay. Have a great day!

10/10 Excellent

Tanisha, Lamont

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some things didnt work properly (like the key cards thay took 2-8 tries to unlock the doors) but otherwise it was a really nice stay and very welcoming to pets!
Stayed 2 nights in May 2024
Response from Management on 13 May 2024
It was a pleasure to have you as our guest Tanisha. Thanks for the great review!

8/10 Good

William

Travelled with family
Liked: Cleanliness
Liked the property we were in town for my kids baseball tournament
Stayed 1 night in May 2024
Response from Management on 13 May 2024
Thank you for the review William. Have a great day!

10/10 Excellent

Wendy

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern. Ample parking. Friendly staff. Honor system breakfast kitchen.
Stayed 1 night in May 2024
Response from Management on 9 May 2024
Hello Wendy! We enjoyed having you as our guest. We hope to see you next time!

8/10 Good

Janet

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is just what we needed for this weekend trip. It is inexpensive but the room was immaculate. Shampoo, conditioner, and soap and coffee. (The hall carpets could do with more frequent cleaning.)
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Thanks for the review Janet! Glad to hear you had a good stay.

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Cats in the lobby. My wife commented on the smell, only in the lobby though. I didn’t notice the smell.
Stayed 2 nights in Apr 2024
Response from Management on 29 Apr 2024
Hello Russell, thanks for taking the time to write a review. We appreciate your feedback.

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick overnight on the way to Edmonton. Convenient location.
Stayed 1 night in Apr 2024
Response from Management on 20 Apr 2024
Hey Brian, we are glad to hear you had a good stay. We hope to see you next time you are passing through.

10/10 Excellent

REBECCA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds, spacious room, clean, staff very friendly, good price, will definitely stay again, had a two night stay, very handy and convenient parking,
Stayed 2 nights in Apr 2024
Response from Management on 8 Apr 2024
Thanks for the great review Rebecca, we are glad to hear you enjoyed your stay!

10/10 Excellent

carlene

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price was right and the room was clean. The lady at the front desk was lovely.
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
Well thank you Carlene, and thanks for the awesome review!

8/10 Good

Mary-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
A great economical place to spend 2 nights.
Stayed 2 nights in Mar 2024
Response from Management on 25 Mar 2024
Thank you Mary-Ann for taking the time to write us a review. Have a great day!

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good, except for the cats.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Hello Stacey, thanks for taking the time to write a review. We are a very pet friendly location, you can bring all kinds and they even get to stay for free!

10/10 Excellent

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Except for the cats.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thanks again Stacey! Have a wonderful day!

10/10 Excellent

Nyowa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, could use more furnishings in the room to creat cozy ambiance
Stayed 1 night in Mar 2024
Response from Management on 12 Mar 2024
Hello again Nyowa. Thanks so much for recognizing our hard work. We are so glad to hear you had a great stay!

10/10 Excellent

Terence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Because of a unexpected snow storm I had to check in at the last minute. I was able to make the booking online and later I was able to call them on the phone to let them know when to expect me. Staff were excellent and very understanding. The room was spotless and the bed was comfortable. Everything I encountered worked properly. Extremely good value.
Stayed 1 night in Feb 2024
Response from Management on 4 Mar 2024
We are so glad we could be there for you Terence. Thanks so much for the awesome review!

10/10 Excellent

Cheri

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are cute, clean & spacious.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Hey Cheri, we are so glad to hear you had such a great stay! We will see you next time!

10/10 Excellent

sangeeta

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 3 nights in Feb 2024
Response from Management on 21 Feb 2024
Always a pleasure having you as our guest Sangeeta!

8/10 Good

Jami, Medicine Hat,

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very good quality for the price. Clean and tidy. Simple rooms but had what you need. Staff was friendly. Great value for the price.
Stayed 1 night in Feb 2024
Response from Management on 21 Feb 2024
Thanks for the review Jami. We are glad you had a good stay.

10/10 Excellent

Agnes M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Rooms were very clean and big. Staff were very friendly. Excellent room for the price.
Stayed 2 nights in Feb 2024
Response from Management on 13 Feb 2024
Thanks so much for noticing Agnes! It was a pleasure to have you as our guest.

8/10 Good

Kellie-Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place with large, clean rooms. Beds are hard, but pillows are good.
Stayed 1 night in Feb 2024
Response from Management on 13 Feb 2024
Thanks for the review Kellie-Lynn, we appreciate it.

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Feb 2024
Response from Management on 13 Feb 2024
Olivia, thanks a bunch for taking the time to write a review. We think you are pretty awesome too!

10/10 Excellent

Vyacheslav

Travelled with family
Liked: Amenities
All is well
Stayed 1 night in Feb 2024
Response from Management on 6 Feb 2024
Thats what we like to hear! Have a wonderful day.

6/10 Okay

Karl

Travelled with family and small children
There are 5 cats that live in the lobby where the breakfast muffins and beverages are. Not too sanitary if you ask me. If you don’t like cats and are allergic like me. Don’t stay here!
Stayed 2 nights in Jan 2024
Response from Management on 30 Jan 2024
Thanks Karl, for making a review. I guess some people haven’t heard we are a very pet friendly location. Pets even get to stay for free! We do apologize for your cat allergy, that is unfortunate. We are however very glad to see you were still able to sit in the breakfast area each morning and enjoy your coffee and muffin. Have a wonderful day Karl!

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great rate, clean, comfortable and friendly staff.
Stayed 1 night in Jan 2024
Response from Management on 26 Jan 2024
Thanks Brian, we see you had a great stay!

10/10 Excellent

Andrea

Travelled with family
Great people
Stayed 6 nights in Jan 2024
Response from Management on 22 Jan 2024
Thanks Andrea for taking the time to do a review. Have a great day , and we will see you next time!

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Management on 18 Jan 2024
Hey Bruce! We think you’re pretty awesome too!

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thanks so much Diane! We enjoyed having you as our guest!

10/10 Excellent

Bertram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on 10 Jan 2024
Thank you so much Bertram, we are so glad you enjoyed your visit. We look forward to your next one.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Management on 10 Jan 2024
A perfect score! We’re blushing! Thanks Suzanne!

10/10 Excellent

Josh

Stayed 1 night in Dec 2023
Response from Management on 2 Jan 2024
Thanks so much Josh!

10/10 Excellent

David

Stayed 1 night in Dec 2023
Response from Management on 26 Dec 2023
Thanks David for the perfect score!

8/10 Good

Trever

Stayed 2 nights in Dec 2023
Response from Management on 16 Dec 2023
It was a pleasure to have you as our guest Trever!

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Management on 14 Nov 2023
Thanks William! Good to hear we did it all right. We will see you next time!

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked newly renovated and very clean. Check in was smooth and short.
Stayed 1 night in Nov 2023
Response from Management on 13 Nov 2023
Thanks Robert, we enjoyed having you as our guest.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Management on 13 Nov 2023
Thanks for taking the time to give us a review. Your feedback is important to us!

10/10 Excellent

Fernand R.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I lied the fact that staff called me to tell me we could get the room early as we are travelling a long distance
Stayed 1 night in Nov 2023
Response from Management on 10 Nov 2023
Thanks Fernand! Your pretty awesome too!

6/10 Okay

Maureen

Travelled with family
Liked: Staff & service
The room was clean. Linens were good enough but the room smelled strongly of pet urine. It was very noisy from the highway & there was alot of light through the window from the parking lot. Staff were lovely. Kitty cats were really cute.
Stayed 2 nights in Nov 2023
Response from Management on 6 Nov 2023
Hey Maureen, thanks for taking the time to write us a review. We have been having a lot of guests that are hunters. I believe one of their scents was spilled somewhere and is next to impossible to get out. I’m so sorry for this inconvenience. It was very nice to meet you. We hope you have a better stay next time you visit us.

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, convenient to get to.
Stayed 1 night in Nov 2023
Response from Management on 6 Nov 2023
Thanks Corey!

8/10 Good

Ted

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hard to park in front of room. Beds are uncomfortable.
Stayed 2 nights in Oct 2023
Response from Management on 3 Nov 2023
Thanks Ted for taking the time to give us a review. Your feed back is important to us.

10/10 Excellent

Rogelio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Oct 2023
Response from Management on 23 Oct 2023
Thanks Rogelio, we appreciate your feedback!

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Management on 17 Oct 2023
Hello Shayla, thanks for the amazing score. We will see you next time!

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the guy who checked me in was very kind and I absolutely loved the fact that there were cats in the lobby. it felt very comforting and they were all so affectionate. this is a wonderful hotel for an amazing price.
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Thanks so much Joyce! It was lovely to meet you. We hope to see you again in the future.

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very approachable and room was clean.
Stayed 1 night in Oct 2023
Response from Management on 16 Oct 2023
Thomas, thank you for taking the time to write us a review. We are so glad you enjoyed our stay.

10/10 Excellent

Stan T

Travelled with partner
Liked: Amenities, property conditions & facilities
Friendly service
Stayed 1 night in Oct 2023
Response from Management on 9 Oct 2023
Hello Stan! Thank you so much for the great score. We are glad you had a good stay!

2/10 Terrible

Jacob

Stayed 1 night in Oct 2023
Response from Management on 30 Oct 2023
Hello Jacob, clearly you were disappointed in your visit with us. Could you maybe let us know where we went wrong?

8/10 Good

Myron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Innifail Motle 6
It was a nice place to stay . Good price and easy to check in. The room is nice and has great amenities. The muffins and coffee were a nice touch!
Stayed 1 night in Sep 2023
Response from Management on 27 Sept 2023
Hello Myron, thanks for the review! We enjoyed having you as our guest.,

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Hey Shane! We think you are pretty awesome too!

8/10 Good

Cambria

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highway noise is quite loud at night
Stayed 1 night in Sep 2023
Response from Management on 17 Sept 2023
Hey Cambria, it was so nice to meet you and Harriet! It is awful that you found the hallways noisy. We are so sorry about that. Next time you visit, if you are being disturbed in anyway, just make sure to let us know. We will take of it promptly.

10/10 Excellent

Joel

Liked: Amenities
The room was remarkably clean and updated considering the low price. I have stayed in far worse for far more. My only complaint was that there was no shower curtain installed...? It was early in the morning and I was in a rush so I did not contact the desk. A quick rinse and out the door. Would stay again.
Stayed 1 night in Sep 2023
Response from Management on 5 Sept 2023
Hey Joel, oh my gosh we forgot the shower curtain! You are so awesome to give us a perfect score anyway!!

6/10 Okay

Josiah

Stayed 1 night in Aug 2023
Response from Management on 2 Sept 2023
Hello Josiah, thanks for doing a review. Could you let us know where we can improve?

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Management on 22 Aug 2023
Thanks for the review! We enjoyed having your group as our guests!