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Reviews of Ilkley Riverside Hotel

3 out of 5
Ilkley Riverside Hotel
26 Bridge Lane, Ilkley, England

Reviews

8.2

Very good

Rating 10 - Excellent. 26 out of 82 reviews" "
Rating 8 - Good. 39 out of 82 reviews" "
Rating 6 - Okay. 15 out of 82 reviews" "
Rating 4 - Poor. 2 out of 82 reviews" "
Rating 2 - Terrible. 0 out of 82 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Neil

Stayed 1 night in May 2023

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family managed hotel
Local, family managed hotel, located on a beautiful spot of the river. Lovely vibe, and welcoming and the breakfast was exceptional!! It’s not a Holiday Inn /Marriott formulaic residence, much more of an authentic local hotel, so without some of the frills, but the honest warm welcome and great food more than makes up
Stayed 1 night in Apr 2023
Response from Kelvin on 24 May 2023
Thats loverly thank you very much

4/10 Poor

beverley

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a hotel for those wanting a good quality break
The hotel owner is lovely and friendly however the hotel was unclean and deco shabby and unlike the photos
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
We found staff very obliging and the accommodation pleasant, the only minor problem was the hand basin was to small to perform a normal wash as we cannot shower due to health reasons
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Sean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness
The hotel is set in s lovely picturesque setting. Local to Lovely walks on the moors. My hotel room was clean. The shower pressure was very low and needs looking at. Breakfast was nice. However sometimes turning up with the wrong order or small portions. Overall a good stay, central to Bronte land and Leeds.
Stayed 3 nights in Jul 2019

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The location is fantastic ! By the river and a short walk to town. All the staff we friendly and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pub was lovely. Room was perfect and bed comfortable. Property sits within steps of the Dales Walk.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Very helpful , nice clean room . The stairs to room had threadbare carpet and the doors and decor were a bit shabby , but all fine once in the room
Stayed 1 night in Jun 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming hotel/pub in great location
The Riverside Hotel had everything I was looking for - location, parking, wifi and somewhere to eat. Stayed one night booked a single room - very small but cosy and pleasantly furnished. Fish and chips served on the bar terrace overlooking the river was very good. The staff were very welcoming and helpful.
Stayed 1 night in Apr 2019

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just finishing refurb of all rooms.excellent ! Excellent food and real ales and great people. Only 5minutes walk into town which is ideal.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the quietness of the location. I was able to relax in my room while the restaurant and bar were busy with people. Also, it was a great place from which to take strolls along the river.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with plenty of parking, very friendly staff, lovely comfy BIG bed and amazing breakfast! They were in the process of doing some improvements, so there were a few workmen about, but it didn't affect our stay. Highly recommended!
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely riverside walks and view from window would come again
Stayed 1 night in Nov 2018

10/10 Excellent

Derek, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in great location near Ilkley town centre with friendly staff and lovely breakfast
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Sarah

Liked: Staff & service, room comfort
The staff were very friendly, but the bathroom needs upgrading, there was a strange smell of hot chocolate in the staircase and landing and the jazzy bedside cabinets were a bit too bling. It was comfortable though and the breakfast was okay.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel by the park
Nice hotel by the park, overlooking the river with ample free parking yet just a stroll from the town centre.
Stayed 1 night in Sep 2018

8/10 Good

joanne

nice hotel but rooms really need modernising
great location on the river. bar area good. rooms need updating.
Stayed 1 night in Aug 2018

8/10 Good

Carol, Lancaster, U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comofortable. looked as though it had recentl
Delightful from the outside, and inside lived up to all expectations. Very comfortable, bedroom looked recently refurbished, very up-to-the-minute in décor. Staff great on arrival, felt very welcome. Breakfast deserved several gold stars. Pity I couldn't stay longer than the one night. Will definitely recommend.
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated, tiny room, ridiculously uncomfortable bed
The hotel staff are very nice, cannot fault that. The building is dated and smelly, I am aware that this is an old pub but just because it is it doesn't need to be neglected. The room was miniscule and shabby but worst of all the bed was the most uncomfortable thing ever. Somewhere between a jumping castle a half filled airbed, truly awful. Again just because you're a pub hotel it doesn't mean you can just chuck in any old bed. Especially when you charge a 100 pounds a night for it.
Stayed 2 nights in Aug 2018

6/10 Okay

Julia, Norfolk

Liked: Staff & service
Needs a revamp!!
Nice location next to the river and park, ideal for me with a dog... Hotel very dated and tired, tiny shower room. Plastic breakfast, not nice...
Stayed 1 night in Aug 2018

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Lovely room, lively bar, nice view from room and very friendly staff. Best value in Ilkely.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveller

needs attention
very expensive for a mediocre hotel in a prime location
Stayed 1 night in Jul 2018

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing by the river
A quiet place by the river
Stayed 1 night in Jun 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Liz

Liked: Cleanliness, staff & service
Hotel is next to the river and park but still close to the town center. The staff are very friendly, our room was comfortable but had too much furniture in it.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel was within walking distance of where we needed to be. The food was superb and a good and varied menu was available.
Stayed 2 nights in May 2018

10/10 Excellent

Antony, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fabulous hotel located next to the riverside, really friendly staff and the boss lady who is also of good spirit great service and the rooms are fantastic I had room number 3 that overlooks the park :).

8/10 Good

Kevin, Liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent
Have stayed at the Riverside a few times over the years. Kristine is always welcoming and the staff are always polite and well mannered. Never had any problems.
Stayed 2 nights in Feb 2018

8/10 Good

Lulu, Scotland

Liked: Staff & service
Nice pub hotel with rooms but a wonderful location
We enjoyed a very relaxing few days and the staff were very attentive and helpful. We enjoyed our walks along the river and walking around the beautiful town of Ilkley and its very nice shops.We would have no hesitation in returning.The open fire in the bar was such a treat.
Stayed 6 nights in Feb 2018

4/10 Poor

H C

Disliked: Staff & service, property conditions & facilities, room comfort
Not good value
Room average.None of the furniture or furnishings matched.Only one bedside light.Pillows( more like firm cushions) uncomfortable.Could only access 2 Tv channels. Breakfast mediocre- soggy sliced bread and tasteless eggs. Decor had a dark brown colour theme.
Stayed 1 night in Feb 2018

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific
Lovely room, really high standard and very clean
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to town and Box Tree
Stayed here a few times and will do so again. Good value for money.
Stayed 1 night in Feb 2018

8/10 Good

derek, preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice base to explore
Really pleasant experience would recommend it to friends. Lovely spot on river and can walk up into Ilkley. Will be back
Stayed 3 nights in Jan 2018

10/10 Excellent

cheuk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, comfortable, excellent restaurant in-house, nearby park for a stroll. safe neighbourhood
Stayed 1 night in Jan 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Could be great but certainly is not.
The emphasis is clearly on the chip shop next door rather than the hotel. Reception area is terrible...old fish aquarium and dusty computer cluttering the bottom of the stairs. Not good first impression and it didn't get much better therein. Toilet in room was not even flushed when we arrived so dubious cleanliness. Big fat Gypsy decor in the bedrooms may be to some's taste but not ours. Needs refurbishment in the common areas. Poor breakfast -flabby bacon and cheap sausage.
Stayed 2 nights in Oct 2017

6/10 Okay

Peter, Surrey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pub with rooms in nice location.
We were in Ilkley for a funeral. At the end of the day wanted to have a light meal and quietly relax. Snack meal was very good but there is nowhere to relax other than the bedroom. There was a Rotary function in the restaurant area so we ate in the small bar with two television screens each featuring a different football match with no escape. The Riverside is really a nice pub with rooms rather than a Hotel.
Stayed 1 night in Sep 2017

6/10 Okay

Maggie, staffordshire

Liked: Staff & service
Disliked: Room comfort
Good location, by the river
Only stayed one night, room very small, beds very creaky. Food fine. Unfortunately a friend was also booked in but no record of her reservation could be found, despite her confirmation email and she had to find alternative accommodation herself.
Stayed 1 night in Sep 2017