This is my preferred hotel if choice anytime I stay in Huntsville due to the sky bridge to Von Braun Center. I've stayed here multiole times, and never had a problem. However, this trip was anything but enjoyable. To start there was renovations going on directly above my room, and there was no warning this would be the case. Therefore from the time I checked in until I left that night, all I heard directly above my room was the absolute loudest construction I havr ever heard. Fast forward to my check out (luckily it was a one day stay) Check out time is 11 AM, I headed down to the lobby at 9 AM. I waited for 10 minutes and found no one at the desk. I decided to grab a bite from the brewkfast while I waited. In that 30 minute window, no one ever came. I bypassed checking out and left. I've done this before and never had an issue. The next night I get a text message asking what form of check out I'd prefer, to which I reply that I do not have a room there for this night, and it was for the night before. I got no reply, so I assumed it was just a mistake and forgot about it...until I woke up the next day with a charge for a secondary night that I wasn't even there. So now not only was it the most unenjoyable stay I've ever had in any of my stays.....I now get to spend days disputing the secondary charge with my credit card company as well.