Double Room, Accessible, Ensuite (Access)
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Reviews of Stay Hotel

2.5 out of 5
Stay Hotel
Princess Street, Huddersfield, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 35 out of 56 reviews" "
Rating 8 - Good. 11 out of 56 reviews" "
Rating 6 - Okay. 4 out of 56 reviews" "
Rating 4 - Poor. 5 out of 56 reviews" "
Rating 2 - Terrible. 1 out of 56 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Asif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous front desk staff
Stayed 1 night in Feb 2024

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Positives - central, really clean, pleasant decor, good service (although check in was a little officious!) Cons - room wasn't as nice as the images, no hairdryer or iron without asking, really loose toilet seat, not able to close blinds (and could really do with blackout curtains)
Stayed 1 night in Feb 2024

10/10 Excellent

Jack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic choice and would stay here again
Very clean and comfortable, staff at front desk were extremely helpful, reasonably close to city centre. No complaints at all with the room or its amenities. Price/value for money was ok for what I paid (I did book fairly last minute though so might’ve played a part)
Stayed 1 night in Feb 2024

10/10 Excellent

Zoe

Lovely hotel. Very very clean. Chic decor and friendly helpful staff. Only downfall was the English cooked breakfast was swimming in oil.
Stayed 1 night in Feb 2024

4/10 Poor

Jemma

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Like my AirPods in the room and when I contacted the hotel they told me they was not there but when I got on find my it says they are still In Huddersfield so feel like they haven’t bother to look or someone has them x
Stayed 1 night in Jan 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel fantastic staff could not do enough to make our stay better will be booking again very soon
Stayed 5 nights in Jan 2024

10/10 Excellent

Nigel

Stayed 1 night in Jan 2024

8/10 Good

CJ

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michailas

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff good but hotel expensive for a very small bathroom and uncomfortable bed. Breakfast good but took a long time because only one bloke doing the lot and he was doing his best….
Stayed 3 nights in Oct 2023

10/10 Excellent

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
I had a really great stay and had a lovely room with a nice bathroom. Friendly staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Avis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic suite comfortable and large. Good shower.
Stayed 1 night in Oct 2023

10/10 Excellent

Tim

Stayed 1 night in Sep 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The girl at reception was excellent
Stayed 2 nights in Aug 2023

8/10 Good

Kemal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Vivienne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Elle

Stayed 1 night in Jun 2023

8/10 Good

Mr Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a pleasure to stay. Central.
Positives: Very nice hotel,modern styled, central to ce gre of town. Rooms very clean and spacious. Staff very friendly and free parking if you're lucky to get a space (limited to 8). We were upgraded to a Queen room on arrival. Breakfast (included) very good. Negatives: Parking limited, decor in room around windows needs titivating, secondary glazing required in our room (201) as cold penetrated the room from the single glazing however the powerful heating system soon made the room almost unbearable! A very hot hotel (bad news with a hangover after watching the band Red Rum Club @ the Parish)
Stayed 1 night in Feb 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Kemal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm place to stay...
Stayed 1 night in Jan 2023

8/10 Good

Paul

6/10 Okay

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service
I thought the room lacked certain things , ie no mirror to sit at and put your make-up on or do your hair with a socket close by ie to style your hair , no hairdryer had to ask at reception, found the rooms very dark , just lacked a feminine touch i think , lovely and warm rooms , and staff very helpful and friendly

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Could do better
The hotel itself seems fine. It is fairly well decorated and presented. However, there does seem to be customer service issues. On arrival we found the access to the car park was blocked by a vehcile so we popped into reception to ask if it was moving and were told it was there to stop people using it as the owner of the hotel had a function that day and therefore it was out of use. So we had to park overnight elsewhere and pay a fee. The hotel room only had a very high window (8ft ish) so there was no way to see outside and therefore it felt like a cell rather than a room. It also didn't shut properly as t The breakfast room was staffed by a young man who thinks it is fine to talk on his phone about his personal life whilst serving coffees from the coffee machine. He even also told another hotel guest how to use the machine for himself (it is behind the breakfast counter) and then dissappeared on off into the hotel again on his phone. There is no background music in the breakfast room which means there is a really cold and awkard atmosphere. Just having a middle of the road radio stastion on would make a huge difference and the PRS license is not that high for this. It's just a general vibe of the place that makes it feel unwelcoming.
Stayed 1 night in Dec 2022

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located within walking
Stayed 1 night in Dec 2022

10/10 Excellent

Sohib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

8/10 Good

Michael

Stayed 1 night in Nov 2022

10/10 Excellent

Christopher

Stayed 1 night in Nov 2022

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short stay
The hotel and staff were lovely. We were asked to move the car out of the car park as there may be essential works happening the next day. We were told it would be free to park on the road but we received a parking ticket! Spoke to the hotel about it and they were not very helpful and said we should have parked on the other side of the road!!
Stayed 1 night in Oct 2022

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
'Superior' room like a prison cell with no window, and a fridge that keeps you awake.
Stayed 1 night in Oct 2022

10/10 Excellent

Al

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel
When I arrived to check in the recption staff apologised that my room was not quite ready. However, as this was a last minute booking by me that was entirely understandable. The reception staff were welcoming and friendly. A really good first impression. The room itself was spacious, well laid out and comfortable. The en-suite bathroom did seem a little cramped particularly the positioning of the toilet. Taller people (such as myself) would struggle to 'sit' without jarring their lnees against the wall mounted radiator directly in front of of the WC Just a quick warning. Although there is on-site car parking immediately behind the hotel it only has a few spaces available. Access to and the exit from this area is tight and is tricky to navigate in (say) saloon sized cars and larger. Better to use the public 'pay on exit' parking area conveniently next to the hotel. Overall, a great hotel, well presented, comfortable and wirh brilliant staff.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Not great
Disappointing stay. I had a demand for £50 pre authorisation on credit card on checking in which is not in T&Cs on Hotels.com. They also took payment 4 days before my stay. This is very dodgy business practice when I had selected and been told I would be paying at the property. Noisy all night and this was a Sunday night not the usual weekend so presumably should avoid Sat and Fri. Hotel guests talking loudly outside my room at midnight had to get up to ask them to be quiet even though reception would also have heard them. Again noisy doors banging and shouting at 3:30am woke me up. Bad nights sleep. Pillows not comfortable. Walkable to train station. Breakfast is only help yourself continental.
Stayed 1 night in Aug 2022

10/10 Excellent

Shokit

Stayed 1 night in Jul 2022

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Brilliant apart from the soft bed
Beautiful, friendly staff and a window in the room this time. What will be excellent next time will be a bath and a firmer bed.
Stayed 2 nights in May 2022

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all good
Nice hotel, great location and rooms immaculate. Staff very friendly.
Stayed 1 night in May 2022

10/10 Excellent

Jonathon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique accommodation. Fresh and new feeling. Great staff.
Stayed 1 night in May 2022

10/10 Excellent

Michelle

Stayed 1 night in May 2022

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in the centre of Huddersfield. Brand new fit out but the room we had was quite small. There are 6 on site parking spaces that are on a first come first served basis but we managed to get one.
Stayed 1 night in Dec 2021

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stay hotel
It was a lovely hotel the only thing wrong was the radiator in the bathroom was not working so it was cold getting out of the shower but for my inconvenience they gave me everything in the mini fridge for free
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Alexander

Stayed 1 night in Nov 2021

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s was lovely just the room was very warm so didn’t sleep great
Stayed 1 night in Nov 2021

2/10 Terrible

Timothy

Stayed 1 night in Oct 2021

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful. The hotel had a very calming atmosphere 10 out of 10
Stayed 2 nights in Sep 2021

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away with the booths
It was a clean superb room with everything u need for a weekend away staff were very welcoming
Stayed 2 nights in Sep 2021

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could be amazing
No peephole in the door to see who's knocking? No fire evacuation plan, which is clearly illegal in the UK and a major breach of Fire Safety regulations. Such a shame as it could be amazing
Stayed 1 night in Jun 2021

10/10 Excellent

Runar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Henrik

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Ikke veldig bra.
Jeg booket rom for 4 personer, å vil skulle betale hver for oss på hotellet, de skulle ikke belaste korte mitt, men det gjorde dem. Så jeg må senere få betalt av de andre. Frokosten var veldig dårlig, brød med syltetøy eller nutella er ikke en god start på dagen, de hadde også frokostblanding. Jeg måtte gå 12min til premier inn for å få frokost. Dette var første og siste gang på stay.
Stayed 2 nights in Mar 2022