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Reviews of Fairfield Inn & Suites Houma Southeast

2.5 out of 5
Fairfield Inn & Suites Houma Southeast
100 Picone Rd, Houma, LA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 132 out of 193 reviews" "
Rating 8 - Good. 44 out of 193 reviews" "
Rating 6 - Okay. 10 out of 193 reviews" "
Rating 4 - Poor. 4 out of 193 reviews" "
Rating 2 - Terrible. 3 out of 193 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great lady for our check-in. Sweet and helpful. Thank you.
Stayed 1 night in May 2024
Response from FOH-EC on 21 May 2024
Thank you for the good review. Hope to see you on your next visit.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FOH-EC on 30 Apr 2024
Thank you for the good rating. Hope to see you on your next visit.

8/10 Good

Ninad

Business traveller
Liked: Cleanliness, amenities
Very good
Stayed 1 night in Apr 2024
Response from FOH-EC on 29 Apr 2024
Thank you for the good rating. Hope to see you on your next visit.

10/10 Excellent

CAROL

Liked: Cleanliness, amenities, property conditions & facilities
Wounderful staff
Stayed 1 night in Apr 2024
Response from FOH-EC on 29 Apr 2024
Thank you for the good rating. Hope to see you on your next visit.

8/10 Good

Betty Roxana

Stayed 1 night in Feb 2024
Response from FOH-EC on 21 Mar 2024
Thank you for the good rating. Hope to see you on you next visit.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome Place!
Stayed 1 night in Feb 2024
Response from FOH-EC on 29 Feb 2024
Thank you for kind review. Hope to see you on your next visit. Have a great day.

8/10 Good

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mardi Gras 2024
Stay was good. Customer service was good and the breakfast was good. Will definitely stay at this location again.
Stayed 2 nights in Feb 2024
Response from General Manager on 19 Feb 2024
Thank you for this review. We are glad you enjoyed your stay with us for Mardi Gras.

10/10 Excellent

Betty Roxana

Stayed 1 night in Feb 2024
Response from FOH-EC on 21 Mar 2024
Thank you for the good rating. Hope to see you on you next visit.

10/10 Excellent

Paula, Jackson

Travelled with family
Liked: Amenities
Hotel was very clean. Staff was friendly. It was the perfect location for watching the parade yesterday! We will back!
Stayed 2 nights in Feb 2024
Response from FOH-EC on 12 Feb 2024
Thank you for the kind review. Hope to see you on your next visit. Have a great day!

10/10 Excellent

robert

Nice
Stayed 1 night in Jan 2024
Response from FOH-EC on 9 Jan 2024
Thank you for the good rating. Hope to see you soon on your next visit.

10/10 Excellent

Sade'

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from FOH-EC on 23 Dec 2023
Thank you for your kind rating. Hope to see you on your next visit

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel experience was great. Staff was corgial and appearance of the room was great as well
Stayed 1 night in Nov 2023
Response from General Manager on 30 Nov 2023
Thank you for this great review. We hope to see you sonn.

10/10 Excellent

Dewey

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean roon
Stayed 1 night in Nov 2023
Response from FOH-EC on 22 Nov 2023
Thank you for the kind review and good rating. Hope to see you on your next visit.

10/10 Excellent

JASMIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room and building. The breakfast was wonderful with lots to choose from. Would definitely stay again.
Stayed 1 night in Nov 2023
Response from General Manager on 12 Nov 2023
Thank you for this great review. We take pride in delivering the best guest experience.

10/10 Excellent

HANS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from General Manager on 9 Nov 2023
Thank you for this great feedback!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FOH-EC on 27 Oct 2023
Thank you for the good rating. Hope to see you soon on your next visit.

10/10 Excellent

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe and friendly hotel
We were in town for a wedding and very glad to find this hotel. It was a very nice, clean and relatively new hotel. I can't stress enough how good that is for this area. Houma is a lovely community of good people but the area is still recovering from a serious hurricane a few years ago. It's also a bit of an industrial area. You don't feel any of that in here though. The service was friendly. I felt safe. Everything felt clean and in good condition. Our beds were comfortable. The AC seemed locked out no matter how you adjusted it. That could also be user error on my part. I would have liked some hand lotion in the bathroom but that is minor. Overall, we certainly enjoyed our stay and will definitely be back.
Stayed 1 night in Oct 2023
Response from FOH-EC on 24 Oct 2023
Thank you for the king review and it was wonderful having you staying at our property. Hope to see you again on your next visit. Have a great day.

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
It's clean!
Stayed 1 night in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you for this feedback on our hotel being clean.

10/10 Excellent

Valencia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Thank you for this feedback.

8/10 Good

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best in the area! Highly recommend it!
Stayed 2 nights in Sep 2023
Response from FOH-EC on 12 Oct 2023
Thank you for the good review. Hope to see you on your next visit.

10/10 Excellent

Jordan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from FOH-EC on 12 Oct 2023
Thank you for the good rating. Hope to see you on your next visit.

8/10 Good

Laurie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a great hotel for the working person needing lodging for an extended amount of time
Stayed 3 nights in Sep 2023
Response from General Manager on 25 Sept 2023
Thank you for this great feedback. Hope to see you again.

10/10 Excellent

Meme

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2023
Response from General Manager on 22 Aug 2023
Thank you for this review.

10/10 Excellent

Joshua

Stayed 1 night in Aug 2023
Response from FOH-EC on 5 Sept 2023
Thank you for the good rating. See you on your next visit.

10/10 Excellent

yvonne, HOUSTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in anyway
Stayed 1 night in Jul 2023
Response from FOH-EC on 11 Aug 2023
Thank you for the kind review. Hope to see you on your next visit.

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from FOH-EC on 11 Aug 2023
Thank you for the good rating. Hope to see you on your next visit.

10/10 Excellent

Heather

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late in the night having to be back up in only a couple of hours. We had fast and easy check in, the bed was comfortable and the black out curtains were a wonderful bonus.
Stayed 1 night in Jul 2023
Response from FOH-EC on 3 Aug 2023
Thank you for the kind review. Hope to see you on your next visit.

8/10 Good

Scott

Stayed 1 night in Jul 2023
Response from FOH-EC on 28 Jul 2023
Thank you for the good rating. Hope to see you on your next trip.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Pool time
While short, our stay was relaxing. I found the room to be clean & stocked. The breakfast was amazing.
Stayed 1 night in Jul 2023
Response from FOH-EC on 28 Jul 2023
Thank you for the kind review. Hope to see you on your next visit.

10/10 Excellent

Douglas

Stayed 1 night in Jul 2023
Response from FOH-EC on 15 Aug 2023
Thank you for the good rating. Hope to see you on your next visit

10/10 Excellent

Paula, Jackson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and our room was clean. We will definitely return.
Stayed 2 nights in Jul 2023
Response from FOH-EC on 21 Jul 2023
Thank you for the kind review. Hope to see you on your next visit.

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The hotel was very clean, the rooms were comfortable, and the breakfast was varied and tasty. Each floor has a table in the hall that contained coffee, toilet paper, and napkins so that you didn’t have to ask for them at the front desk.
Stayed 1 night in Jul 2023
Response from FOH-EC on 18 Jul 2023
Thank you for the kind review. Hope to see you on your next visit.

6/10 Okay

Ronald

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Room 217 probably needs some attention
I was a bit dissapointed and hesitant to leave this review as I frequently stay in Fairfield Inn & Suites all over the state of Louisiana and Florida for work and vacations. In fact just 3 days prior we had a wonderful 3 night stay in Pensacola, FL in the same hotel. For this experience though, I waited several minutes for counterperson to arrive to check me in, then with little interaction, and lightning speed gave me my room keys. However they didnt work, so I had to go back down and get them re programed. Room was dissapointing, bathroom had pubic hair on the floor, dark black boot footprints and what appeared to be dried blood in the shower. When i tried to clean the shower so my wife wouldnt see it the shower was the weakest water pressure I have ever experienced and not strong enough to reach the blood, so I went to the sink grabbed a washcloth and the water was so strong it blasted water all over me and the floor? At that point I needed to change and was too exhausted and frustrated to go back down again so we just dealt with it. The thermostat for the A/C on the wall was crooked and hanging by the wires and one screw, and near the A/C our feet were sticking to the carpet. The bed was clean and comfortable. and the A/C was strong and adequate. I did see that there was more than the usual occupancy so this was probably a rare experience room 217
Stayed 1 night in Jul 2023
Response from General Manager on 10 Jul 2023
I would like to apologize for your experience here with us. I do thank you for bringing the issues to our attention as we will be sure to correct. We take pride in our hotel and do not want any guest to have a poor experience.

8/10 Good

Marco

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was just renewed. Bathroom nice and clean and modernized. Room spacious and modernized. Great place to go for a work trip. Breakfast was decent, with many choices.
Stayed 1 night in Jul 2023
Response from FOH-EC on 8 Jul 2023
Thank you for the kind review. Come back and see us on your next trip.

10/10 Excellent

Carolyn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just arrived late afternoon. Very impressed with the clean room. Check in staff very friendly. So far I love wverything.
Stayed 1 night in Jul 2023
Response from FOH-EC on 7 Jul 2023
Thank you for the kind review.

10/10 Excellent

David Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was incredibly helpful and very nice. The lady at check-in went above and beyond to make sure we were happy with our room by allowing us to change rooms because of special needs of my wife. The hotel was clean and well kept. The breakfast was unbelievable and the lady was on top of everything. Loved our stay and will come back!!
Stayed 5 nights in Jun 2023
Response from FOH-EC on 28 Jun 2023
Thank you for the kind review about our staff and hotel. Hope to see you on your next trip.

8/10 Good

LaJonya

Stayed 4 nights in Jun 2023
Response from FOH-EC on 8 Jul 2023
Thank you for the good rating.

8/10 Good

Landry

Stayed 1 night in May 2023
Response from FOH-EC on 9 Jun 2023
Thank you for the feedback

4/10 Poor

David

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The shower would only get lukewarm. The light over the microwave would not turn off and shined in face all night
Stayed 1 night in May 2023
Response from FOH-EC on 2 Jun 2023
I apologized for the inconvenience and thank you for bringing this to our attention. We will be sure to correct these issues and to avoid this for happening in the future.

10/10 Excellent

scott m

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean room, great breakfast!
Response from FOH-EC on 31 May 2023
Thank you for the kind review. See you on your next visit.

10/10 Excellent

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Great service even when things went wrong!
The room was excellent. We had a King Suite, very satisfied. That evening the TV's and lighting went out in the bedroom and sitting room. The A/C and bathroom lighting along with mini-fridge area still had power. I checked for breaker and reset GFCI to no avail. Called the front desk and the attendant immediately came to the room and searched for a solution without success. He immediately went back to front desk, relocated us to an identical room and hand delivered the keys. He was very nice and made sure we were taken care of as quickly as possible. Will definitely stay at this location in the future.
Stayed 1 night in May 2023
Response from FOH-EC on 26 May 2023
We are glad that he was able to assist you and help out in any way that he could.Thank you for the kind review. We hope to see you on your visit. Have a great day.

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was really clean. Staff was nice. Breakfast was great.
Stayed 2 nights in May 2023
Response from FOH-EC on 16 May 2023
Thank you for the kind review. See you on your next visit! Have a great day!

8/10 Good

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from FOH-EC on 12 May 2023
Thank you for the kind review. Come back and see us.

4/10 Poor

Laeana

Business traveller, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bed bugs and spiders . NEVER had this problem I don’t understand even tho this was my first visit to this hotel.
Stayed 1 night in May 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from FOH-EC on 12 May 2023
thank you for the king review. Come back and see us!

10/10 Excellent

Kimberley

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice place to stay
Hotel was in great condition, staff was friendly. Most of the hotel and room was clean. But the floor was very sticky; I had to wear shoes the entire time in the hotel room. Otherwise it was clean and in good condition.
Stayed 1 night in May 2023
Response from FOH-EC on 12 May 2023
Thank you for the kind review. We look into issue to get that resolved. Come back and see us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, clean, free breakfast
Stayed 1 night in Apr 2023
Response from FOH-EC on 28 Apr 2023
Thank you for your king review. Come back and see us.

10/10 Excellent

jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property clean and updated
Stayed 1 night in Apr 2023
Response from EC-FOH on 21 Apr 2023
Thank you for the kind review. See you on your next visit.

8/10 Good

Christi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like blanket & sheets on bed Bec smell of bleach a lot that cause us coughing a lot at night.
Stayed 1 night in Apr 2023
Response from General Manager on 1 May 2023
I apologize you did not sleep well here at our hotel. We will investigate to assure this does not happen again.

10/10 Excellent

Anthony Paul, Denham Springs

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay for a volleyball tournament. Room was spacious and comfortable for a family of 4. Breakfast included free parking. Great rate.
Stayed 1 night in Mar 2023
Response from FOH-EC on 16 Mar 2023
Thank you for the kind review. Hope to see you on your next visit.