We’re overjoyed to receive a perfect 5-star review! Thank you so much for taking the time to share your experience. Your satisfaction is our top priority, and we’re thrilled that we could exceed your expectations. We can’t wait to welcome you back for another stellar stay!

Thank you for sharing your feedback with us. We appreciate your honesty and value your perspective.While we’re pleased that you chose our hotel for your stay, we also recognize that there were aspects that didn’t meet your expectations. We apologize for any inconvenience you may have experienced during your visit.Your comments are essential for our continuous improvement. We take them seriously and will use them to address any areas where we can enhance our services. If there are specific details you’d like to share, please feel free to reach out to our team directly.We hope you’ll consider staying with us again in the future. Our commitment remains to provide exceptional experiences for all our guests, and we’d love the opportunity to make it right.Best regards,

Dear Patricia,As a hotel staff member, I apologize for the condition of the carpet in your room. We understand that the appearance of the room is important to our guests, and we regret that we were not able to meet your expectations. We will make sure to take note of your feedback and work on improving the quality of our facilities. Thank you for bringing this to our attention, and we hope to have the pleasure of welcoming you back soon!Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Felix,As Night Audit, I am sorry to hear that your experience with us was not up to your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our services. We apologize for the inconvenience caused by the worn carpets, decor, and mildew in the bathrooms. We will make sure to address these issues promptly and thoroughly. We hope that you will give us another chance to provide you with a better experience in the future. Thank you for choosing our hotel.Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Juli,As Night Audit, I am sorry to hear that your experience with us was not up to your expectations. We appreciate your feedback and will take it into consideration as we strive to improve our services. We apologize for the inconvenience caused by the rude behavior of our bar staff. We will make sure to address this issue promptly and thoroughly. We hope that you will give us another chance to provide you with a better experience in the future. Thank you for choosing our hotel.SincerelyMustafic Enam Night Audit @ Mercure Salzburg City

Dear Paul, On behalf of our Mercure Salzburg City team I would like to apologize for the inconvenience caused. This is definitely not the quality we are used to. We appreciate your feedback so that we can see where we can improve. I hope you will give us a second chance, and I am sure that this time we will meet your expectations 100%.SincerelyMustafic Enam Night Audit @ Mercure Salzburg City

Dear Karl, thank you for choosing Mercure Hotel Salzburg City for your stay. We are delighted to hear that you had a great time exploring the Christmas markets and city attractions. Our hotel is indeed located in a quiet residential area, yet conveniently close to the main train station and bus stop, making it easy to get around the city and local area. We are glad that you found our rooms modern and comfortable. We appreciate your feedback regarding the dining options on site, and we will take it into consideration. We hope to welcome you back soon. If you have any further questions or concerns, please do not hesitate to contact us.Best regards.Mustafic EnamNight Audit @ Hotel Mercure Salzburg City

Dear Guest,Thank you very much for your comments. We are happy to know that your experience was positive.Warm regardsMercure Salzburg City

Dear Rick,Its a pleasure for us to know that your stay at our hotel was positive.Look forward to welcoming you again.Warm regards

Dear Brian,thank you for your review, we are glad that you were satisfied with your stay.We hope to welcome you again soon.Best regards,Armin Krajisnik / ReceptionHotel Mercure Salzburg City

Dear Paul,Thank you for your review and we are happy that you enjoyed your stay and was satisfied with our service.We hope that we may once again welcome you in our hotel!Best regards

We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

Dear Jayantha, Thank you so much for your review. We are really hoping you enjoyed your stay with us and overall in Salzburg. We will be happy, if we can welcome you at another time as well. We wish you a great day ahead and if we can do anything for you, please do not hesitate to contact us. Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Dear Roland, Thank you so much for your review. We are really hoping you enjoyed your stay with us and overall in Salzburg. We will be happy, if we can welcome you at another time as well. We wish you a great day ahead and if we can do anything for you, please do not hesitate to contact us. Sincerely, Mustafic Enam Night Audit @ Mercure Salzburg City

Thank you very much for rating us with 5*!We are very pleased to read your feedback and that you've enjoyed your stay!When you are next time in Salzburg, we would looking forward if you will visit us again!Nice regards,Hotel Mercure Salzburg City

Thank you for taking the time to tell us about your experience at the Hotel Mercure Salzburg City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Hotel Mercure Salzburg City

Dear Guest,thank you for your stay and your review!We would be pleased, if you will visit us again.Nice regards from Salzburg

Dear Mercure guest,Thank you for your feedback. We are sorry that you could not enjoy your stay. We are constantly striving to continuously improve our service. We would be delighted to welcome you again soon.Your Mercure Salzburg City team

Dear Mercure guest,Thank you for your feedback. We are sorry that you could not enjoy your stay. We are constantly striving to continuously improve our service. We would be delighted to welcome you again soon.Your Mercure Salzburg City team

Dear Mercure guest,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon.Your Mercure Salzburg City team

Dear Mercure guest,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon.Your Mercure Salzburg City team

Dear Mercure guest,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon.Your Mercure Salzburg City team

Dear Mercure guest,Thank you for your feedback. We are very pleased that you were able to enjoy your stay with us and we look forward to welcoming you back again soon.Your Mercure Salzburg City team

Dear Rachel, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, your mercure team

Dear James, We very much appreciate your review regarding your stay at the Hotel Mercure Salzburg City. Many thanks for it and we hope your next visit will be as pleasant as the previous one! Sincerely, Your Mercure Team

Dear Jeana, We very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. We hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Team

Vielen Dank für die wunderbare Bewertung, die Sie unserem Hotel gegeben haben! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Ihr Mercure Team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Mercure Salzburg City Team

Dear Mercure guest, thank you very much for your feedback. Regarding the words about our restaurant we are sorry to hear that it didn't meet your expectations. You can be sure that we share this feedback to the responsible person, in order to improve it. We are very happy to hear that overall you enjoyed your stay at Mercure and that our staff made your stay to a unique experience. We always try our very best to make every guests stay wonderful. Hope to welcome you again soon. Best Regards, Your Mercure Team

Dear guest, thank you for your positive feedback regarding your stay at our hotel Mercure Salzburg City. We hope to see you again. Best Regards from Salzburg,

Dear guest, thank you for the time you took to rate your experiences with us. We always want to offer our guests the best service that's why it is good to get feedback. We hope to welcome you soon again in Salzburg! Best regards, Your Mercure Team