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Reviews of DoubleTree by Hilton Hot Springs

4 out of 5
DoubleTree by Hilton Hot Springs
4813 Central Ave, Hot Springs, AR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 600 out of 806 reviews" "
Rating 8 - Good. 126 out of 806 reviews" "
Rating 6 - Okay. 32 out of 806 reviews" "
Rating 4 - Poor. 19 out of 806 reviews" "
Rating 2 - Terrible. 29 out of 806 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best stay I’ve had in a very long time. Billy at the front desk was absolutely incredible. He was funny and so kind to my daughter. Warm delicious cookies when you check in. View was amazing from our room. The room and bathroom was clean and very spa like feel. I would definitely stay here again.
Stayed 2 nights in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

LaMont

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in May 2024

10/10 Excellent

Caelainn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great spot right on the water. Once you go into Hot Springs there are some questionable areas, but we enjoyed this location! The staff was great and everything was clean!
Stayed 1 night in May 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

John M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new with nice view of Lake Hamilton. Stayed here multiple times & have found it to be consistently good.
Stayed 2 nights in Apr 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was on the lake!
Stayed 4 nights in Apr 2024

10/10 Excellent

John M

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel on the water… very nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Burt

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The atmosphere was great. The staff was very attentive and the cleanliness of the hotel was great. Our overall stay was a great experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Debra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location on lake,easy entry and exit from parking lot.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rufino

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest place i have stayed in a while. The view of Lake Hamilton was just the cherry on top. The check in and out process easy and convenient.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Kadee

Stayed 1 night in Apr 2024

10/10 Excellent

Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean .. pretty area
Stayed 4 nights in Apr 2024

10/10 Excellent

Thomas J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Style and proximity to water.
Stayed 1 night in Apr 2024

10/10 Excellent

Beverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to attractions. Beautiful view of Lake Hamilton!
Stayed 3 nights in Apr 2024

8/10 Good

Chip

Liked: Cleanliness, staff & service, property conditions & facilities
All good, but breakfast should be included for the high rate.
Stayed 1 night in Mar 2024

10/10 Excellent

Tahmra, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Feb 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
great stay
Stayed 1 night in Mar 2024

10/10 Excellent

Derrick

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Iu
Stayed 1 night in Mar 2024

10/10 Excellent

Joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Extremely clean and friendly service. Convenient to Bathhouse Row.
Stayed 2 nights in Mar 2024

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful lake view
Stayed 3 nights in Mar 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was excellent. Parking, amenities, the cookies upon arrival... clean, modern... though the bed was uncomfortable and the room was on the small size. I'm not sure why name brand hotels have such small rooms. All in all the stay was good.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bernadine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The folks at the front seat were so kind, made us feel welcomed!
Stayed 1 night in Mar 2024

10/10 Excellent

Gabe

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby was really nice and the rooms were fantastic with a nice view of the river.
Stayed 2 nights in Feb 2024

10/10 Excellent

cindy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so accommodating. We arrived late and the kitchen was closed... the front desk attendant was helpful with other options available. He also provided us with a fresh cookie!! We had a room with a view. The beds and linens were fresh and clean and the room was comfortable. Thanks!!
Stayed 1 night in Feb 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern, new. Right by the water. Would stay there again.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Agent was very friendly. Our room had a great view of the lake. Highly recommend the King Suite.
Stayed 1 night in Feb 2024

10/10 Excellent

lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly
Stayed 2 nights in Feb 2024

10/10 Excellent

Samuel

Travelled with family and small children, Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and comfortable
Stayed 1 night in Feb 2024

2/10 Terrible

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel & area was very nice & chose it because of the Lake view room we booked based on the pictures & advertisement, but upon checking in was told the only room left was not lake view & the next day when confronted front desk that not only was our room not lake view as we booked for our Anniversary showing pictures of what was advertised to us that we were booking vs what we got, which was a view of a big wall & asked if there was anything they could do to make it right, was very rudely told no & basically you get what you get and there was nothing that they were going to do especially since we booked thru a 3rd party.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kourtland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easiest stay ever
Bottomline this hotel will always have my business. Front desk was so warm and welcoming. Any request I had was smooth
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Courtney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful and right on the lake.

10/10 Excellent

Dennis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

DANIEL D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Spot
Great site on the edge of Hot Springs, excellent rooms, clean and comfortable. Friendly staff, would recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Our visit was great!
Stayed 1 night in Jan 2024

10/10 Excellent

Vicki

Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in staff, updated modern room, good amenities, great view.
Stayed 1 night in Jan 2024

10/10 Excellent

Jolante

Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Nov 2023

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Wenbin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is clean and comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

YOONA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good!
Stayed 2 nights in Dec 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023