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Reviews of Random Hall Hotel

4 out of 5
Random Hall Hotel
Stane Street, Slinfold, Horsham, England

Reviews

9.6

Exceptional

Rating 10 - Excellent. 57 out of 71 reviews" "
Rating 8 - Good. 11 out of 71 reviews" "
Rating 6 - Okay. 1 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 0 out of 71 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly. Bed was very comfortable. Had a great night’s sleep.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Richard on 7 Feb 2024
Hi Richard, thank you so much for your kind review, we are so pleased that you enjoyed your stay with us. Do please come back to Random Hall when you are next in our area. Richard

4/10 Poor

Aymeric

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Price of a luxury hotel, service of an average one
Completely over priced, minuscule room for £110. Staff not specially friendly and did not have restaurant open at night. Breakfast was cheat with aggressive music.
Stayed 1 night in Jan 2024
Response from Richard on 19 Jan 2024
Hi Aymeric, we are disappointed that you disliked your stay at Random Hall. We are an old Grade 2 listed farmhouse so that whilst our single bedrooms are not large they are cosy. Our chef was unfortunately ill the night you stayed so whilst we had to close our restaurant, we always provide local alternative options for evening dinner. I can only suggest that you try staying with us again so we can help to change your mind about Random Hall. Richard

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Richard on 19 Jan 2024
Hi Leon, we are so pleased that you enjoyed your stay with us at Random Hall. Do please come back to stay with us again soon. Have a wonderful 2024. Richard

4/10 Poor

laura

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Hotel very cold , had to ask for a heater for room, towel rail in bathroom did,nt work,told staff nothing done. Restaurant freezing,told staff,was told heating was on. Glasses in restaurant not very clean There was 6 of us we were all cold,we all had to have extra heaters in our rooms
Stayed 1 night in Nov 2023
Response from Richard on 19 Jan 2024
Hi Laura, I'm so sorry that you didn't enjoy your stay with us at Random Hall. The night you stayed was very cold when the temperature dropped very quickly to freezing. It does unfortunately take an hour or two for our heating system to catch up accordingly. We did, as you acknowledge, put extra heaters in each room. Apologies that it took a couple of hours for the hotel to warm up. Richard

10/10 Excellent

ALEX

Stayed 1 night in Nov 2023
Response from Richard on 22 Nov 2023
Hi Alex, thank you for your kind review, we are so pleased that you enjoyed your stay at Random Hall. Do please come back to see us again soon. Richard

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
extremely welcoming and friendly,
Stayed 1 night in Nov 2023
Response from Richard on 20 Nov 2023
Hi Raymond, thank you so much for your kind review, we are very pleased that you enjoyed your stay with us and we hope to welcome you back to Random Hall again when you are next in our area. Richard

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful friendly hotel and resturant
Only there for 1 night staff so friendly the hotel is beautifully decorated with so many litte personal touches. The restaurant was delightful and the food was amazing would highly recommend staying and eating here.
Stayed 1 night in Nov 2023
Response from Richard on 20 Nov 2023
Hi Heather, thank you so much for your kind review, we are very pleased that you enjoyed your stay with us and we hope to welcome you back to Random Hall again when you are next in our area. Richard

10/10 Excellent

Anupama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet family owned hotel in Sussex. We enjoyed drinks by the firs in room with flagstone floors. The hotel is 16th century and beautifully restored by the owners who are v hands on, providing a personal service. Our room (17) was the 4 poster bridal suite. We were lucky to get an upgrade. Massive and v comfortable bed. Accessible shower, wardrobe and dressing space. We really enjoyed dining here. Food was exceptional i- try the skate if available. Highly recommend Random Hall
Stayed 1 night in Oct 2023
Response from Random Hall on 8 Nov 2023
Thank you for your lovely review! We are very happy that you enjoyed your stay and hope to welcome you back here in the future.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Richard on 3 Nov 2023
Hi Alan, many thanks for you review, we are pleased that you enjoyed your stay with us at Random Hall. Do come back and stay with us again soon. Richard

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
A very welcoming establishment, good food in the restaurant and a delicious breakfast. Wouldn’t hesitate to stay again.
Stayed 1 night in Oct 2023
Response from Hannah on 28 Oct 2023
Thank you for your lovely feedback! We look forward to welcoming you back to Random Hall in the future!

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot with wonderful food.
Full of character, friendly staff, comfortable well-equipped room, excellent evening meal & breakfast at a very reasonable price. Comfortable bar area with open fire. If I had one criticism it would be a lack of a hand-pulled real ale!
Stayed 1 night in Oct 2023
Response from Richard on 16 Oct 2023
Hi David, thank you so much for your kind review, we are so pleased that you enjoyed your stay with us at Random Hall and hopefully you will be coming back to stay with us again soon. You must try our Firebird Heritage ale. We pull it from a keg not a cask, but still really good. Richard

10/10 Excellent

stephen

Stayed 2 nights in Oct 2023
Response from Richard on 16 Oct 2023
Hi Stephen, thank you so much for your kind review, we are so pleased that you enjoyed your stay with us at Random Hall and hopefully you will be coming back to stay with us again soon. Richard

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great for an overnight stay, delightful staff, and a lovely supper.
Stayed 1 night in Sep 2023
Response from Richard on 27 Sept 2023
Hi Sally, thank you very much for your kind review, we are so pleased that you enjoyed your stay with us, do come back as soon as possible. Richard

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for slinfold a very good hotel stop.
Stayed 1 night in Sep 2023
Response from Richard on 27 Sept 2023
Hi Neil, thank you very much for your kind review, we are so pleased that you enjoyed your stay with us, do come back as soon as possible. Richard

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto !!!
I tour comedy shows all over the UK and Random Hall is now securely listed in my book of hotels to go back to when we are near again. It’s great in every way. Thanks and see you soon.
Stayed 1 night in Sep 2023
Response from Richard on 27 Sept 2023
Hi Stuart, thanks very much for your kind review, we are delighted that you and your colleagues enjoyed your stay with us and we look forward to seeing you again soon. Richard

8/10 Good

Ian

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Richard on 20 Sept 2023
Hi Ian, many thanks for your kind review, we are very pleased that you enjoyed your stay with us at Random Hall.

8/10 Good

Ari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautifully maintained
The owner and staff were amazing. nice and friendly. My only suggestion is to add air conditioning to the rooms as when it is hot it is necessary and opening the windown on the ground floor is not an option. Very pretty place and well maintened.
Stayed 1 night in Aug 2023
Response from Richard on 24 Aug 2023
Hi Ari, many thanks for your review. We are so pleased that you enjoyed your stay at Random Hall. I note your comments regarding air conditioning and will investigate the cost and practicalities of having this installed for the future. Do please come and stay with us again. Richard

10/10 Excellent

Laura Anne Smith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
I can not fault this establishment in any way! I was greeted by the night manager, she helped carry my bags to room, whilst I wasn’t hungry she served me drinks and kept me company in the bar where she could. The venue itself was stunning, looked newly decorated, but was exceptionally clean! My bed and double room was extremely comfortable with everything I needed. Also, breakfast the next morning was superb! The best scrambled eggs I’ve ever had!! I travel to Sussex a lot for work and will only stay here going forward!
Stayed 1 night in Aug 2023
Response from Richard on 24 Aug 2023
Hi Laura, many thanks for your kind review. We are so pleased that you enjoyed your stay at Random Hall. Lovely to hear that you travel to Sussex regularly so do please come and stay with us again soon. Richard

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Richard on 15 Aug 2023
Hi Stephanie, many thanks for your kind review. We are so pleased that you enjoyed your stay with us at Random Hall, do come back to see us again soon. Richard

10/10 Excellent

Angela

Stayed 1 night in Jul 2023
Response from Richard on 10 Aug 2023
Hi Angela, thanks so much for your kind review, we are pleased that you enjoyed your stay with us at Random Hall and hope to see you again soon. Richard

10/10 Excellent

Aine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our staycation at random hall. Very lovely staff and really great quality locally sourced food served for dinner!
Stayed 2 nights in Jul 2023
Response from Richard on 10 Aug 2023
Hi Aine, thanks so much for your kind review, we are pleased that you enjoyed your stay with us at Random Hall and hope to see you again soon. Richard

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous charming place. Wonderful staff. Exceptional breakfast.
Stayed 1 night in Jul 2023
Response from Richard on 10 Aug 2023
Hi Deborah, thanks so much for your kind review, we are pleased that you enjoyed your stay with us at Random Hall and hope to see you again soon. Richard

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Richard on 10 Aug 2023
Hi Kirsty, thanks so much for your kind review, we are pleased that you enjoyed your stay with us at Random Hall and hope to see you again soon. Richard

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Richard on 10 Aug 2023
Hi Richard, thanks so much for your kind review, we are pleased that you enjoyed your stay with us at Random Hall and hope to see you again soon. Richard

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stayover
Fantastic stayover. Richard and his team made our stay very special and we look forward to visiting Random Hall again.
Stayed 1 night in Jun 2023
Response from Richard on 12 Jun 2023
Hi Debra, thank you so much for your lovely review, we are always pleased to hear our guests have enjoyed their stay with us at Random Hall. Come back and see us again soon. Richard

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in May 2023
Response from Richard on 12 Jun 2023
Hi Richard, thank you so much for your lovely review, we are always pleased to hear our guests have enjoyed their stay with us at Random Hall. Come back and see us again soon. Richard

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another wonderful stay ....
This hotel is only a few miles from our home, but we love it's charm. The food is wonderful and the owners are updating and improving the hotel. Sine our last visit 4 EV charger have appeared !
Stayed 1 night in May 2023
Response from Richard on 12 Jun 2023
Hi Jonathan, thank you so much for your lovely review, we are always pleased to hear our guests have enjoyed their stay with us at Random Hall. Come back and see us again soon. Richard

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023
Response from Richard on 22 Feb 2023
We very much appreciate your review and hope that we can welcome you back to Random Hall as soon as possible. Many thanks.

10/10 Excellent

Juliet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023
Response from Richard on 14 Feb 2023
Thank you so much for your kind review. We look forward to welcoming you back to Random Hall as soon as possible.

10/10 Excellent

Peter

Stayed 1 night in Nov 2022
Response from Laura on 19 Nov 2022
We are pleased you enjoyed your stay here at Random Hall. We hope to see you again soon!

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Amazing hotel which has been recently refurbished to a very high standard. Bedrooms and bathrooms beautiful and spotlessly clean. Lovely restaurant and a superb breakfast. Welcoming staff
Stayed 1 night in Oct 2022
Response from Richard on 22 Oct 2022
Thank you so much for your kind review. We hope that you will stay with us again soon.

10/10 Excellent

Gaynor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Staff lovely- great food and beautiful accommodation.
Stayed 1 night in Oct 2022
Response from Richard on 5 Oct 2022
Thank you so much for your kind review, we are pleased that you enjoyed your stay with us. Do please come and see us again soon. Richard

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish we had been able to stay longer. Cosy and comfortable room. Delightful staff.
Stayed 1 night in Sep 2022
Response from Richard on 5 Oct 2022
Thank you so much for your kind review, we are pleased that you enjoyed your stay with us. Do please come and see us again soon. Richard

10/10 Excellent

PR

Stayed 1 night in Sep 2022
Response from Richard on 5 Oct 2022
Thank you so much for your kind review, we are pleased that you enjoyed your stay with us. Do please come and see us again soon. Richard

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Richard on 9 May 2022
Hi Jane. Thank you so much for your kind review. Do please come and stay with us again, we would love to welcome you back to Random Hall.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Richard on 9 May 2022
Hi Michael, thank you so much for your kind review. Do please come and stay with us again, will be lovely to welcome you back to Random Hall.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy home from home hotel with wonderful service, truly a gem in the area
Stayed 1 night in Mar 2022
Response from Richard on 9 Mar 2022
Thank you so much for your kind review. We look forward to welcoming you back to Random Hall in the future.

8/10 Good

Alan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Richard on 9 May 2022
Hi Alan. Thank you for your review, do please come and stay with us again, we would love to welcome you back to Random Hall.

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, great location. Unfortunately due to covid they were very quiet, a large amount of cancellations which is hard. Would stay here again....
Stayed 1 night in Dec 2021
Response from Richard on 11 Feb 2022
Many thanks for your kind review and we look forward to welcoming you again to Random Hall.

8/10 Good

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Richard on 25 Nov 2021
Hi Robert, many thanks for your review, do come back and stay with us again.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were friendly and welcoming and did everything to make our stay relaxing and enjoyable. Our room was spacious and very comfortable and the breakfast delicious. We cannot criticise anything. Highly recommendable.
Stayed 3 nights in Sep 2021
Response from Emma on 6 Oct 2021
Thank you for the review, we are pleased that you enjoyed your stay with us & hope to see you again in the future.

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Absolutely lovely place the staff were so friendly, the food was amazing they have one really good chef. The rooms were good , very close to main road if your a light sleeper.ask for a room at the back. Would definitely stay again We were made to feel at home, nothing was to much trouble and we were even told about the history of the hotel.
Stayed 3 nights in Sep 2021
Response from Emma on 6 Oct 2021
Thank you for your kind review ,we are pleased that you enjoyed your stay with us at Random Hall. We look forward to seeing you again in the near future.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, clean friendly and thoughtfully decorated.
This was an unexpected find. I was expecting "normal" 3 star . I got a lovely clean room nicely decorated, very friendly staff and a lovely atmosphere. If I was staying in or near horsham again I wouldn't look any further than the Random Hall...it was lovely.
Stayed 1 night in Aug 2021
Response from Richard on 22 Aug 2021
Thank you so much for your lovely review, do please call us when you are next in this area, we would love to welcome you back to Random Hall.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay for local event
Very warm welcome and a fantastic place to stay. High quality food and rooms were very clean and comfortable. Will be using again!
Stayed 2 nights in Jul 2021
Response from Richard on 12 Jul 2021
We are so pleased that you enjoyed your stay with us. Many thanks for your kind review, do come and stay with us when next in the Horsham area.

10/10 Excellent

Max

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021
Response from Richard on 19 Aug 2021
We are so pleased you enjoyed your stay at Random Hall. Do come and see us again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021
Response from Richard on 19 Aug 2021
We are so pleased you enjoyed your stay at Random Hall. Do please come and see us again.

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Over the course of the last couple of years I've stayed in over 200 hotels throughout the UK for work. Random Hall is probably the best I've stayed in. Other hotels may have bigger rooms or bigger bars, but doubt any can beat the wonderful food or the service on offer here. Made to feel welcome straightaway at check in, then ate a wonderful meal accompanied by a couple of locally brewed excellent beers. The hotel, a circa 16th century converted farmhouse is in a gorgeous location and is very quiet at night, making for an excellent night's sleep. Have already recommended it to all my work colleagues when staying in the area. Many thanks to Richard and his wife and team for the pleasant stay
Stayed 1 night in Apr 2021
Response from Richard on 15 Apr 2021
Thank you so much Nigel for you kind words, it was lovely to meet you. Do please stay with us again when you are next in the Horsham area. Richard

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay, very clean and comfortable. Would definitely stay again.
Stayed 1 night in Oct 2020
Response from Richard on 26 Oct 2020
So pleased that you enjoyed your stay with us and many thanks for your kind words. Do come back to see us as soon as possible.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a cute hotel , lovely setting and wonderful food !!
Stayed 1 night in Aug 2020
Response from Richard on 24 Aug 2020
Many thanks for your kind words. We are so pleased that you had a lovely stay at Random Hall and look forward to seeing you both again soon.