Staircase

Reviews of Jørgensens Hotel

4 out of 5
Jørgensens Hotel
Sondergade 17, Horsens

Reviews

9.2

Wonderful

Rating 10 - Excellent. 196 out of 310 reviews" "
Rating 8 - Good. 87 out of 310 reviews" "
Rating 6 - Okay. 18 out of 310 reviews" "
Rating 4 - Poor. 7 out of 310 reviews" "
Rating 2 - Terrible. 2 out of 310 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2023

10/10 Excellent

anders

Stayed 2 nights in Jul 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful historical location and great service. Just was difficult to carry luggage from parking ramp and walk several blocks to hotel.
Stayed 1 night in Jul 2023
Response from Helena on 29 Jul 2023
Dear DawnThank you for your nice review.it is possible to walk through the parking garage and come out to the site street of the pedestrian street, only 180 m to hotel. We hope you come and visit us again.Kind regards - Helena, Front Desk

10/10 Excellent

Ruslana

Travelled with family
Great location, high cleaning spacious room with nice shower and a bath, comfortable mattress. We parked our car in court yard and validated in the reception. Overall positive stay
Stayed 1 night in Jul 2023
Response from Helena on 29 Jul 2023
Dear RuslanaThank you so much for the kind review - we are happy you enjoyed your stay with us.hope to see you againKind regards - Helena, Front Desk

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a really good location
Stayed 5 nights in Jul 2023
Response from Helena on 29 Jul 2023
Dear AdamThank you for your kind review.Please don't hesitate to book again.Best regards - Helena, Front Desk

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room and great location
Great location with places to eat next door. Hotel comfortable- parking a bit awkward and not that easy to find for foreign visitors due to limited signage. But receptionist helped me and I got parked ok. Breakfast was very basic, but was ok as I’m not a big morning eater.
Stayed 1 night in Apr 2023
Response from Katja - the front desk on 30 Apr 2023
Hi Ben,Thank you so much for your review - I'm so happy to hear you enjoyed staying with us.Not all GPS guides are created equally, so we know there's sometimes a bit of a challenge with that.I do hope you'll stay with us next time you're in the area.Best regards,Katja - the front desk

4/10 Poor

Philip

Stayed 2 nights in Jan 2023

10/10 Excellent

Casper

Stayed 1 night in Jun 2022
Response from Katja - Receptionen on 6 Jul 2022
Kære Casper, Tak for din anmeldelse - dejligt du nød besøget på Jørgensens Hotel. Vi ser frem til dit forhåbentlige næste besøg! Med venlig hilsen Katja

10/10 Excellent

Carola Reffs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Bo

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jytte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Isabella on 12 Feb 2024
Kære Jytte. Tusinde tak for din anmeldelse. Vi håber at kunne byde dig velkommen en anden gang :-)

10/10 Excellent

Tove

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuint och mycket trevligt hotell
Stayed 1 night in Feb 2024
Response from Isabella on 12 Feb 2024
Tak for din fine anmeldelse. Vi håber at se dig igen en anden gang! :-)

8/10 Good

Lotte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Isabella on 12 Feb 2024
Tak for din anmeldelse! Vi håber at kunne byde dig velkommen tilbage en anden gang :-)

10/10 Excellent

Else

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk dejligt ophold. Personalet på hotellet var meget venlige og hjælpsomme. Vi spiste deres sæsonmenu, vildt lækkert og dejlig servering. Det var luksus. Vi kommer meget gerne igen en anden gang
Stayed 2 nights in Feb 2024

10/10 Excellent

Charlotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt ophold i Horsens
God service, hyggelig beliggenhed, dejlig morgenmad
Stayed 1 night in Feb 2024

6/10 Okay

Lennart

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Kold badeværelse Ingen steder at pakke bagage ud på Senge ikke særlig gode
Stayed 2 nights in Jan 2024
Response from Receptionen on 31 Jan 2024
Kære LennartVi er kede af at høre, at der har været flere ting ved dit ophold, som ikke fungerede. Skulle du ske at bo her en anden gang, må du endelig henvende dig i receptionen, hvis der er noget, som ikke fungerer - så finder vi en løsning. De bedste hilsnerReceptionen

10/10 Excellent

Søren Lautrup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Isabella on 12 Feb 2024
Kære Søren. Tusinde tak for din anmeldelse. Vi håber at kunne byde dig velkommen tilbage en anden gang! :-)

10/10 Excellent

Gitte

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk
Fantastisk ophold sødt personale og god service. Maden er perfekt
Stayed 1 night in Jan 2024
Response from Receptionen on 25 Jan 2024
Kære GitteDu skal have tusinde tak for din anmeldelse. Vi er glade for at høre, at du havde et dejligt ophold. De bedste hilsnerReceptionen

6/10 Okay

Andreas

Business traveller
Liked: Cleanliness, staff & service
Trevligt hotel
Bra med parkering gratis nära hotellet. Rent o fina rum
Stayed 6 nights in Jan 2024
Response from Receptionen on 25 Jan 2024
Kære Andreas Tak for din anmeldelse. Vi er glade for, at du har haft et dejligt ophold. De bedste hilsnerReceptionen

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Isabella on 12 Feb 2024
Kære Kenneth. Tak for din anmeldelse. Vi håber at kunne byde dig velkommen igen en anden gang :-)

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Isabella on 28 Dec 2023
Tusinde tak for din anmeldelse og dit besøg her hos os. Godt nytår!

8/10 Good

CHIAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Isabella on 28 Dec 2023
Mange tak for dit besøg og din anmeldelse.

8/10 Good

Nicklas

Liked: Cleanliness, room comfort
Morgenmaden er den største stjerne
Fint hotel med dejlig placering. Jeg havde nær booket et andet hotel da der ikke var parkering inkluderet. Dagen inden min reservation fik jeg dog besked på at parkering er inkluderet. Dejligt. Havde booket et ekstra stort værelse, som jeg blev noget skuffet over. Det var ret lille i forhold til mine forventninger. Der var et teknisk problem med lyset i værelset, hvilket efterlader et dårligt indtryk. Men en virkelig god morgenmad er mit sidste minde og jeg kommer gerne igen pga. denne lækre buffet. Udvalget var ikke overdådigt, men der manglede ikke noget og det hele smagte virkelig lækkert. Jeg anbefaler hotellet.
Stayed 1 night in Nov 2023
Response from Isabella on 15 Dec 2023
Kære Nicklas, Tak for din anmeldelse. Det er meget beklageligt, at lyset ikke fungerede optimalt. Ingen af vores værelser er ens, her på det gamle palæ - så vi håber du vil besøge os igen, og så sørger vi for, du kommer i et større værelse MED god belysning - måske et badekar også? ;-) Dejligt at du nød morgenmaden. Tak for dit besøg. Rigtig god dag og glædelig jul! Mvh Isabella / Receptionen

6/10 Okay

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Isabella on 15 Dec 2023
Kære Mikael. Tak for dit besøg og din anmeldelse. Vi håber at måtte byde dig velkommen igen en anden gang! Rigtig god dag og glædelig jul. Mvh Isabella / Receptionen

10/10 Excellent

Henrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted
Skønt
Stayed 1 night in Dec 2023
Response from Isabella on 15 Dec 2023
Kære Henrik. Tusinde tak for dit besøg og din fine anmeldelse. Rigtig god dag og glædelig jul :-) Mvh Isabella / Receptionen

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Isabella on 15 Dec 2023
Kære Frank Tak fordi du besøgte os. Vi håber at du vil komme tilbage en anden gang, så vi har mulighed for at bedre din oplevelse her hos os. Lad mig endelig vide, hvis du har noget specifikt vi kan ændre på. Rigtig god dag og glædelig jul! Mvh Isabella / Receptionen

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Isabella on 15 Dec 2023
Kære Jakob. Mange tak for din anmeldelse og tak for dit besøg. Vi håber du nød det og byen omkring! Du ønskes en rigtig god dag og en glædelig jul. Mvh Isabella / Receptionen

2/10 Terrible

Hans Henrik

Disliked: Property conditions & facilities, room comfort
Underlødig kvalitet
Det er længe siden jeg er blevet så skuffet. Vi fik et værelse i form af en smal korridor. Sengene var en katastrofe. Varmen virkede ikke ordentligt. Så køligt under hele opholdet. Helt igennem underlødig kvalitet
Stayed 1 night in Nov 2023
Response from Helena, Receptionen on 19 Nov 2023
Kære Hans HenrikVi sætter pris på jeres feedback som er med til at gøre os bedre.Alle vores værelser er forskellige nogle større end andre, og varmen justeres direkte på radiatoren på værelset.Vi hjælper meget gerne i receptionen med at finde et andet værelse er der det mindste galt eller I blot har andre ønsker til jeres ophold.Vi håber at I vil besøge os igen en anden gang, hvor vi kan sørge for at I får et dejligt ophold i vores historiske rammer.De bedste hilsener

8/10 Good

Ole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Isabella on 15 Dec 2023
Kære Ole, Mange tak for dit besøg her hos os. Vi håber at ses igen! Mvh Isabella / Receptionen

10/10 Excellent

Studieskolen

Stayed 1 night in Oct 2023
Response from Isabella on 15 Dec 2023
Hej, Tak for den meget fine anmeldelse og tak for dit besøg! Mvh Isabella / Receptionen

10/10 Excellent

Ole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Isabella on 15 Dec 2023
Kære Ole, Tak for dit besøg og din anmeldelse. Vi ser frem til at byde dig velkommen igen :-) Rigtig god dag. Mvh Isabella / Receptionen

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmerende omgivelser.
Det yderst charmerende gamle hotel var en fantastisk ramme for et skønt weekend ophold. Vi følte os hjemme fra det øjeblik vi trådte ind af døren. Kan på det varmeste anbefale Jørgensens Hotel.
Stayed 2 nights in Sep 2023
Response from Daniel, receptionist on 6 Oct 2023
Kære Tina, Det glæder mig utroligt meget, at I har nydt jeres ophold hos os. Jeg håber, vi ses en anden god gang.

6/10 Okay

Pia

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Morgenmaden var kedelig og under den standard som var forventeligt
Stayed 1 night in Sep 2023

8/10 Good

arly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Lone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Marie

Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Claus

Stayed 1 night in Sep 2023

8/10 Good

Anne Trine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukke værelser
Meget flot hotel, smukke værelser. Flinke folk i receptionen. Tænker når et værelse er så dyrt som det er, kunne der godt være en kedel og kaffe/te på værelset. Man skal huske ved flere dages ophold at bede om rengøring/sengeredning, de en nemlig sparet væk af miljøhensyn.
Stayed 1 night in Sep 2023
Response from Daniel, receptionist on 17 Sept 2023
Kære Anne Trine, Det glæder os rigtig meget, at du har nydt dit ophold hos os! Vi siger mange tak for din feedback, og vi tager det til efterretning, da vi altid bestræber os på at forbedre os. Jeg håber, at vi ses igen.

10/10 Excellent

Anne Trine

Stayed 1 night in Sep 2023

10/10 Excellent

TAKUYA

Stayed 1 night in Sep 2023

10/10 Excellent

jan kingo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super flot gennemrenoveret Hotel og centralt beliggenhed
Stayed 2 nights in Sep 2023

6/10 Okay

Frank

Travelled with partner
They were not very thoughtful with their clients
Stayed 3 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig fint hotell med god standard. Skuffet over frokosten. Dårlig utvalg av det meste.
Stayed 1 night in Aug 2023
Response from Receptionen on 4 Sept 2023
Tak for din anmeldelse. Vi er glade for at høre, at du havde et dejligt ophold på Jørgensens Hotel. Vi tager din kritik i forhold til morgenmaden med videre. Med venlig hilsenReceptionen

8/10 Good

Irene

Stayed 1 night in Sep 2023

10/10 Excellent

Lotte

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt sted at bo.
Stayed 2 nights in Aug 2023
Response from Receptionen on 27 Aug 2023
Hej LotteTak for din anmeldelse. Vi er glade for at høre, at dit ophold har været tilfredsstillende.De bedste hilsner receptionen

10/10 Excellent

Lasse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel
Super hyggeligt og dejligt hotel, midt i byen
Stayed 1 night in Aug 2023
Response from Daniel, receptionen on 22 Aug 2023
Hej Lasse, Det er skønt at høre, at du har nydt dit ophold hos os samt vores fine hotel. Jeg håber, at vi kan genskabe succesen igen en anden gang.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023