Saltwater Suites 303 Queen Suite, 3rd Fl. Sundown | Exterior

Reviews of Saltwater Suites

2.5 out of 5
Saltwater Suites
605 N Topsail Dr, Holly Ridge, NC

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 6 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 2 out of 32 reviews" "

9.6/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Great stay overall. Place was nice and clean as well. Would stay here again. My only gripe is how acoustic it is when others are above you… heard everything…. But as far as the important stuff it was clean and spacious and very accommodating.
Stayed 4 nights in Apr 2024
Response from Saltwater Suites on 19 Apr 2024
Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed your stay overall. We're sorry to hear about the issue with noise above. We'll certainly take your feedback into consideration to improve our guests' experience in the future. We hope to have the opportunity to welcome you back again soon.

8/10 Good

Jeremy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Saltwater Suites on 19 Apr 2024
Thank you for reviewing your experience at Saltwater Suites! We're glad you had a positive stay overall. If there's anything specific we can do to earn that extra star next time, please feel free to let us know! We appreciate your feedback and hope to welcome you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2024
Response from Saltwater Suites on 8 Jan 2024
Thank you so much for taking the time to write a review- we are so glad you enjoyed your stay! We hope to see you again soon and make sure to keep an eye out for Saltwater Resort!!

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
great place to stay
Stayed 1 night in Oct 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 6 Nov 2023
Anthony, thank you so much for the kind words! I am so happy to hear you enjoyed your stay at the Saltwater Suites & we hope to see you back again one day!

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, room comfort
My 10 star review
The staff was super sweet. Extremely accommodating. The room was spotless. The staff met you with a smile and asked if they could do anything for you. And even though there was a hicup with the hot water they did everything to make it right i give them 10 stars..
Stayed 3 nights in Sep 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 26 Sept 2023
James, thank you very much for your 10/10 review. Our office strives to respond and resolve any guest issues in a timely manner! We could not be more thankful for our valued contractors and vendors and our top notch housekeeping department strives to delight our guests! We all love to see our guests smiling faces and your compliments makes our day! We are thrilled to know even with the hiccup, you still had a lovely time & we hope to see you again soon! Thank you again for all of your kind words!

10/10 Excellent

aileen

Liked: Amenities
Very clean. No place to hang clothes. Quiet.
Stayed 3 nights in Sep 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 22 Sept 2023
Aileen, we are very appreciative of your 5 star review and compliments on our cleanliness! We strive for our guests to be delighted by how exceptionally clean the property is kept! With regard to the hangers, you reserved one of our three ADA compliant suites and due to the larger ADA bathroom, they do not have closets. All other Suites have a closet with clothes hangers, as well as a full size washer and dryer! Again, thank you very much for the 5 star review! We hope you come back to stay with us again soon!

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 22 Sept 2023
Christine, thank you for the lovely 10/10 review. We hope you come back and stay with us again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 30 Aug 2023
Thank you for the 10/10 review! I happy to hear you enjoyed your stay with us and we hope you decide to visit again one day!

8/10 Good

Kevin

Liked: Cleanliness, room comfort
Paper thin walls and floors.
Beware, the walls and floors are paper thin. The unit above us sounded like a mosh pit at times. Unit was clean and maintained. Super close to beach access. Mostly "compact car parking" mostly. Not a lot of travel size parking.
Stayed 3 nights in Aug 2023

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and accommodating
Stayed 2 nights in Jul 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 28 Jul 2023
Thank you for the 5 star review, Julie!

8/10 Good

Eric

Liked: Cleanliness, room comfort
Stayed 4 nights in May 2023
Response from Saltwater Suites Property Management on 5 Jun 2023
Thank you very much for your excellent review! We look forward to having you back to stay with us on your next trip to the beach!

8/10 Good

Deeanna

Liked: Cleanliness, room comfort
Stayed 2 nights in May 2023
Response from Saltwater Suites Property Management on 5 Jun 2023
Thank you very much for your reivew!

10/10 Excellent

Lisa

Liked: Cleanliness, room comfort
Love this place!
Great place, huge studio apartment with full sized appliances. Very clean and comfort. Short, easy walk to the public beach access. Lots of great details here, came with a first aid kit, paper towels, dish & laundry soap, freshly washed blanket. My only complaint would be no curtains (the outside lights stayed on all night and came through the blinds). Also, the walls are not completely soundproof but all ypu have to do is put white noise/black screen on tv (youtube) and its fine. Will definitely be back and will recommend. Great location, convenient to everything Surf City has to offer. Free parking was easy and no issue, too.
Stayed 2 nights in May 2023
Response from Saltwater Suites Property Management on 5 Jun 2023
Thank you very much for your excellent review and feedback! We look forward to having you back to stay with us soon!

10/10 Excellent

Alyssa

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023
Response from Saltwater Suites Managed By BlueStar Real Estate on 23 May 2023
We are glad you enjoyed your stay and thank you for the review Alyssa!

2/10 Terrible

mary

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It is brand new. They also add a 240 dollars property fee on your room so for one night it was doubled. Suspect that if you stay a week it's not as significant. There is no one there to sign the contract because the contract go to orbitz and not to our email
Stayed 1 night in May 2023

10/10 Excellent

gail, Dugway

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I liked the property location to beach. The pin code was an issue in accessing the room, I had to call for support on multiple occasions. In addition, insulation was lacking, you can hear neighbors above and on right and left.
Stayed 3 nights in Apr 2023

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023
Response from Saltwater Suites Management on 1 May 2023
Thank you so much for the amazing review!

10/10 Excellent

Angel

Stayed 5 nights in Apr 2023
Response from Saltwater Suites Management on 20 Apr 2023
Thank you so much for the amazing review, Angel! We are so glad you enjoyed your stay!

6/10 Okay

Bridget

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Our stay was great, but the amenities can use some work. We had a three beds but only two blankets. (No blanket for the pull out couch.) There was only two rolls of toilet paper and 2 set of towels for the weekend. It was stated that there were laundry detergent/pods. However we did not find any. The parking space was small. There is only one parking spot for the whole suite. We had to use public parking and pay the fees. However, the room itself was great and had a beautiful view. The shared community area was great with many activities and the free bike rental system was easy to use and enjoyable. Overall, it is a cheap, but comfortable stay. Just the amenities needs an improvement.
Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, room comfort
Stayed 10 nights in Mar 2023
Response from Saltwater Suites Management on 3 Apr 2023
Hi Kathleen! Thank you for staying with us and for taking the time to give us a review. We look forward to the chance to host you again someday!

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023
Response from Saltwater Suites Management on 3 Apr 2023
Thank you very much for the amazing review! We hope to have the chance to host you again!

10/10 Excellent

Ann Marie

Liked: Cleanliness, amenities, property conditions & facilities
Going back very soon!!
Stayed 16 nights in Mar 2023
Response from Saltwater Suites on 13 May 2024
We're so happy to hear you enjoyed your stay! Thank you for your feedback and we hope to have you back soon!

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Stayed 4 nights in Mar 2023
Response from Saltwater Suites Management on 22 Mar 2023
Thank you so much Kathleen! We appreciate our guests and appreciate your amazing review. We hope to have the chance to host you again sometime!

2/10 Terrible

Trey

Stayed 1 night in Mar 2023
Response from Saltwater Suites Management on 3 Apr 2023
Hi Trey! We regret to see your 1 star review. I see that your original reservation was for 1 night, but you extended and stayed another night with us. If there was anything at all wrong with your stay please let us know specifically so that we can make it right for you.

10/10 Excellent

Zach

Stayed 1 night in Sep 2022

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, quaint place that has been newly renovated to have a chic feel. The only thing that would make it better would be to fix the bathroom door so that it properly latches (not a big deal since it was just my family) and to clean the floors better (my baby's knees were dirty). We will be back next summer!
Stayed 3 nights in Sep 2022
Response from Saltwater Suites Management on 17 Sept 2022
Thank you very much for providing a 5 star review. Our housekeeping department takes great pride in providing a sparkling clean experience for our guests so we will look into this and be sure we have maintenance check the bathroom door lock. We look forward to your return stay!

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved it all except cornhole after 11pm sounds like constant thudding for people on first floor
Stayed 4 nights in Jul 2022
Response from Saltwater Suites Management on 17 Sept 2022
Sharon, thank you very much for providing this 5 star review! We do have quiet hours at our hotel in the suites and balconies and ask guest in the ground floor guest common area to be mindful of their level of noise. This is the first I heard of the cornhole bag sound traveling, and really appreciate the feedback and will address revising our quiet hours to include this game! We hope to have you back again to stay with us sooner than later!

10/10 Excellent

Marlin

Travelled with family
Liked: Cleanliness, room comfort
Perfect little spot near the water
The condo was roomy, super clean and equipped with absolutely everything we needed. It was not a far walk to the beach access, There is a common area below that was very inviting with a ring game, cornhole and a ping pong table. Rocking chairs and tables to gather. It was quiet. All together it was just perfect for my family.
Stayed 4 nights in Jun 2022
Response from Saltwater Suites Management on 29 Jun 2022
Thank you for your excellent review Marlin! We appreciate it and hope your family comes back to stay with us again soon!

6/10 Okay

James

Travelled with family
Liked: Cleanliness
The accommodations were great. I received the check-in instructions via email and the entry code via text. I had no issues the check in. The room was clean and the bed comfortable. The internet was down, missed meetings, management worked diligently with Spectrum to have the issues resolved by the next day. What wasn't made clear on the booking site, if there were any rooms that met the ADA code for access. There is not a place at the moment that can accommodate a wheelchair, it is only accessible by stairs. I understand that there is an elevator that is being installed on the premises soon. If you need wheelchair access, the rooms close to the elevator will be in the low numbers (201, 301..) that said, if you don't those rooms may be quite noisy once installed and completed. Beach access in not covered in cost, access 14 is not accessible for handicap. Find free parking about 3 miles away with ramp. two handicap spots for large cars two for compact. No roll in shower or grip bars.
Stayed 2 nights in Jun 2022
Response from Saltwater Suites Management on 29 Jun 2022
We are happy to hear you report that you found our accommodations to be great James! Yes, the elevator installation has had significant delays, it did not keep up with the pace of construction and we now expect it to be fully operational by the end of July. Due to the elevator completion delay, we have not advertised our ADA rooms without the elevator status disclosure, but we do have three ADA suites which are identified by listing title as follows: 101 1st Floor Barefoot ADA, 102 1st Floor Low Tide ADA, and 103 1st Floor Sundown ADA. All 3 ADA suites have roll in showers, grab bars, and an ADA kitchen. Surf City does not charge a fee for beach access, but James, you are correct in pointing out that the beach access in front of our property (Access 12 - 520 N. Shore Dr.) is not wheelchair accessible; however, Access 13 located at 510 N. Shore Dr. is wheelchair accessible. Also of note, the Town of Surf City provides beach wheelchairs for a small, refundable deposit! They require you to reserve your wheelchair online at least 48 hours in advance, but not more than a month in advance so be sure to contact the Town of Surf City to reserve in advance!

10/10 Excellent

Wesley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the rooms staff was helpful great place to stay.
Stayed 1 night in Jun 2022
Response from Saltwater Suites Management on 23 Jun 2022
Thank you very much! We hope you come back to stay with us again soon!

6/10 Okay

Shawn

Travelled with family
Disliked: Cleanliness
Poor communication, did not receive any check in information by email or text as well as promised. Had to call to get check in codes at last minute. Was not pet friendly although the Expedia listing did not have any restrictions or information on pets
Stayed 1 night in May 2022
Response from Saltwater Management on 1 Jun 2022
Shawn, thank you for your patience during our Memorial Day grand opening weekend as we worked through the booking platform kinks. I am thankful that although it was inconvenient, we didn't cause you a delay in check in. I have addressed the communication and pet issue with Expedia and they said their records show that our property accurately does not allow pets. Since we had other expedia platform kinks, I made the exception for your pets when I learned you had them on site. I hope you enjoyed your time with your pups on the Island!