Hello John, Thank you for telling us about your stay at the Red Roof Inn Lenoir. It's great to hear that you found our manager to be cool, despite the property not being to your liking and the other concern mentioned. Please accept our apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure that your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Dear Richard,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. Thank you for your kind remarks highlighting that the bed was good. However, you mentioned the room smelled of old smoke. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our guest experiences. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Rodrick,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. Thank you for your kind remarks highlighting our convenience. Comments like yours are always an encouragement as we at Red Roof aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Lisa,Thank you for taking the time to tell us about your experience at the Red Roof Inn Lenoir. I am glad that you were pleased with our property. However, I was saddened to read that your stay fell short of your expectation due to the situation you described regarding the area of our location was not to your liking as well as the towels and wash cloths. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Steven,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN LENOIR. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

Thank you for taking the time to write about experience at the RED ROOF INN LENOIR. Omayra, I am happy to hear we're your choice hotel and you were pleased with your room and our staff. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Omayra, and can't wait to see you back at Red Roof soon, where we can continue to offer you a great stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you, Farah, for telling us about your experience at the Red Roof Inn Lenoir. It's great to hear that your stay was affordable. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hello Lori,I sincerely apologize that your stay at our Red Roof Inn Lenoir didn’t meet your expectations. I was disheartened to see it resulted in a 1/5 score. We would love for you to consider adding comments to your survey in the future, to let us know where we let you down. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.I do hope that you will return to our hotel, or any of our other Red Roof locations in the future.Sincerely,Red Roof Management

Hi Devon, Thank you for sharing your thoughts on your recent visit to RED ROOF INN LENOIR.

Thank you for taking a moment to leave a review, Roger. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 2/5 score following your stay. To understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us.

Hello Valued Guest,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review,Robert

Hello Valued Guest, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Thank you for sharing your 5/5 rating with us, Brandie. Our staff at the Red Roof Inn Lenoir was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Dear Zackery,We are sorry to hear your recent experience at the Red Roof Inn Lenoir did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concerns, as this is not Red Roof's standard.We appreciate your business and truly value your feedback. We wish you all the best in your future travels.Sincerely,Red Roof Management

Dear Tiffany,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

Thank you for taking a moment to leave a review, Rajagopal. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 1/5 score following your stay. To understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you the positive strides taken to enhance your experience with us. Sincerely,

Hello Linzee,Thank you for your review of our Red Roof Inn and letting us know that you loved your experience. As we work hard too provide comfortable stays, your comments are really appreciated. We hope to see you again soon. Sincerely,Red Roof Management

Hello Alejandra, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LENOIR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Hello Walter,I am pleased to have had you as our guest at our Red Roof Inn. Your 5/5 score is much appreciated, Yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Red Roof Management

Hello Steve,I am happy to read your stay was enjoyable here at the RED ROOF INN LENOIR. It was delightful to hear the rooms were clean and our friendly was staff. We truly appreciate your positive remarks given. Our primary goal at Red Roof is focused on providing superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

Hello John,I am happy to read you had a very nice stay here at the RED ROOF INN LENOIR. It was rewarding to hear you were pleased with our well lit parking lot and the clean rooms. We truly appreciate your kind remarks. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist

It is so rewarding to read that we exceeded your expectations Erin. Thank you for your comments after your stay at the RED ROOF INN LENOIR. You highlighted our very nice updates. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit as our Valued Guest.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Hello Suzanne, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

It is so rewarding to read that you had a 5-star stay with us Linzee. Thank you for your comments highlighting your nice stay at the RED ROOF INN LENOIR. Our primary goal at Red Roof is geared towards providing a superior level of service and accommodations at the best value and it was joy to have achieved that with your stay.We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Teresa, It is truly disappointing to see that we at the RED ROOF INN LENOIR were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. So it was great to read the clean updated rooms, the great service you received and the comfortable beds were highlights to your stay. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are thrilled to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel.Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Steven, It is so wonderful to see that we at the RED ROOF INN LENOIR were able to provide you with a superior level of service and accommodations. We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insights commending the easy check in process and our clean room. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are proud to have achieved that with your visit. We greatly appreciate the time you’ve taken to rate our hotel and we look forward to your next visit. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Leslie. The staff and I at the Red Roof Inn Lenoir were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Kimberly,Thank you for you participation in our guest survey, after your experience with us at the RED ROOF INN LENOIR. Though it was good to hear your room was clean, the bed was clean and comfortable and the shower was nice, you however mentioned some concerns. You indicated unclean light switches and toilet area, no hair dryer or iron or ironing board and noise disturbance from other guests. Know that your voice is of tremendous importance to us and we value your comments which will help us to continuously improve our services and make our guest experiences better. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns.Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Jessica, Thank you for your review and your scoring regarding your stay at the RED ROOF INN LENOIR. We are happy to hear your room was clean, our staff provided friendly service and the check in and out process as easy. Our apologies for the uncomfortable beds you indicated and the noise disturbance. At Red Roof, our primary goal is to provide a clean and comfortable stay for all our guests and we are sorry to have partially achieved that with your visit. Comments like yours are always an encouragement as we aim to improve on the quality of our services to make guest experiences better. Please know you are a valued guest and we appreciate your business. Thank you for your feedback. All the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 5/5 score following your stay. In the future, please consider adding more detailed comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail Red Roof Management RediResponse Specialist

Hello Earl, Thank you for taking the time to leave a review. I appreciate your comments regarding your recent stay at the RED ROOF INN LENOIR. It’s great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we aim to deliver enjoyable experiences for all our guest and we’re proud to have achieve that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Comments like yours, is always an encouragement to all of our staff as we aim to continuously improve the quality of our services to enhance our guest experiences. Thank you again for sharing your review and we can’t wait to see you under our roof soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hi Robert,Thank you for sharing your thoughts on your recent visit to RED ROOF INN LENOIR. I was happy to read that our clean hotel met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Candy,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. It's good to read that you had nice experience. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Cory,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. It's good to read that you were fond of our front desk staff. However, you indicated that there was no lamp shade, the noise disturbance from your bed and the other concerns hindered you experience. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. Our team at Red Roof would love to see you again, should your travels bring you back to our area.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Valarie, We at the RED ROOF INN LENOIR are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Thank you for sharing, Amalendu. The team at the RED ROOF INN LENOIR were saddened to know that your stay was not ideal, as reflected in your 2/5 score. You made mention of some of the hindrances to your stay which included the unpleasant smelling room and the fact that you had to walk too far for the poor breakfast you highlighted. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for bringing up your concerns and all the best in your future travels. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Dear Stephanie,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. I was happy to read that our easy check-in and check-out process met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. Our team at Red Roof look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

Dear Rob,Thank you for telling us about your recent visit to RED ROOF INN LENOIR. I was happy to read that our modern room and nice staff met your expectations. However, you indicated that the condition of the ceiling and the other concerns highlighted hindered your stay. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to any of our other Red Roof brand locations in the future. Sincerely,LintonRed Roof Management RediResponse Specialist

Hello Elaine,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LintonRed Roof ManagementRediResponse Specialist

Hello Amanda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Dear Beth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN LENOIR. It's saddening to hear that your stay with us was less than ideal due to the indicated insect encounter and faulted AC. Please know that Red Roof does value your business and will take your comments into consideration so that we may improve our customers experience.Please know that Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Hi Brian,I appreciate your comments regarding your recent stay at the Red Roof Inn Lenoir. I am thrilled that you found our location quiet, clean and you were pleased with our breakfast. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thanks for sharing this perfect rating following your stay at Red Roof Inn Lenoir, Craig. It's great to see you enjoyed your experience, resulting in a 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Dear Valued Guest!Thank you for rating your recent stay. Red Roof values you as our guest and welcome your 4/5 score. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Lenoir. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay, Katherine. It's great to see you enjoyed your stay, resulting in a 5/5 score. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you for choosing Red Roof Inn Lenoir. We hope we have the opportunity to see you again in the future.Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hello Jacques, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LENOIR and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Thank you for sharing your feedback with us, Hannah. The team at the Red Roof Inn Lenoir was pleased to know that you were fond of our nice location and our clean rooms. However, you made mention of some downsides, such as the smoky odor described and the stained linens. As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,XaoRed Roof ManagementRediResponse Specialist

Dear Caitlin,We at the RED ROOF INN LENOIR appreciate your scoring of 6/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-LeeRed Roof ManagementRediResponse Specialist