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Reviews of The Henderson

3.5 out of 5
The Henderson
201 Third Avenue West, Hendersonville, NC

Reviews

9.4

Exceptional

Rating 10 - Excellent. 87 out of 114 reviews" "
Rating 8 - Good. 19 out of 114 reviews" "
Rating 6 - Okay. 3 out of 114 reviews" "
Rating 4 - Poor. 4 out of 114 reviews" "
Rating 2 - Terrible. 1 out of 114 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Henderson is a very charming and rustic place to stay. It is in a great location and is very convienent to the local shops, restaurants and pubs. The host and staff are very friendly and accommodating. They provide two choices for breakfast each morning. The meals are delicious. We plan on making the Henderson our play to stay when visiting my hometown of Hendersonville, NC.
Stayed 2 nights in Apr 2024
Response from Chef Michael on 22 Apr 2024
Thank you, Gregory, we are so happy that you enjoyed your stay and have found your new 'home from home.'

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable,clean, cozy
Stayed 1 night in Apr 2024
Response from Chef Michael on 22 Apr 2024
Thank you, Richard, for the 5 stars!

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our 2-night stay. Would easily choose The Henderson on our next visit.
Stayed 2 nights in Mar 2024
Response from Chef Michael on 2 Apr 2024
Thank you Mark, we look forward to seeing you again soon.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. Very nice old hotel.
Stayed 2 nights in Mar 2024
Response from Chef Michael on 2 Apr 2024
Thank you, Jefferey, we are so happy that you enjoyed the charm of our historic hotel.

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was nice. Building is old and is well taken care of. Not for everyone but decent. Staff is great and food was pretty good.
Stayed 3 nights in Oct 2023
Response from Chef Michael on 27 Jan 2024
Thank you, John, we are happy that you enjoyed our great staff, old building and good food. As you say we are not for everyone, and we pride ourselves on our uniqueness in our 104-year-old building. It is definitely not a chain hotel with no personality. We hope to see you again in the future.

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Chef Michael on 26 Oct 2023
Thank you.

8/10 Good

Lucian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in room 20
We had a very pleasant stay at The Henderson. Jeanne checked us in and she's very nice and welcoming. Room was small and the floor was very squeaky. The TV in the room is very small. Excellent breakfast and dinner at Harvey's. Overall, we would like to come back and perhaps try a different room.
Stayed 2 nights in Oct 2023
Response from Chef Michael on 23 Oct 2023
Thank you Lucian, we are so happy that you enjoyed our food and hospitality. The Inn is 104 years old so there are creaking floors but we feel this adds to the charm. We hope to see you again soon in the mountains and maybe in one of our King Rooms.

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful stay! Owners are lovely and the food was delicious! Will definitely be here again!
Stayed 2 nights in Oct 2023
Response from Chef Michael on 9 Oct 2023
Thank you Ken, it was a pleasure having you stay with us and hopefully we will see you again in the near future.

8/10 Good

Kelly

Stayed 1 night in Aug 2023

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Charming and very convenient to walking downtown. Great breakfast.
Stayed 1 night in Jul 2023
Response from ChefMichael on 12 Jul 2023
Thank you Julian, we are so happy that you enjoyed our convenient location in the heart of Downtown Hendersonville and of course our Chefs great breakfast creations. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay - clean, great hosts, delicious food, friendly staff and relaxing. Historic Landmark building that has plenty of character, well taken care of, and perfectly located. We will be back.
Stayed 2 nights in May 2023
Response from Chef Michael on 22 May 2023
Thank you for those kind words, we really appreciate the acknowledgment for the hard work that everyone puts in to this. We look forward to seeing you again.

10/10 Excellent

Joshua

Stayed 2 nights in May 2023
Response from Chef Michael on 22 May 2023
Thank you Joshua.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Chef Michael on 24 Apr 2023
Thank you.

10/10 Excellent

Tony, little rock

Liked: Cleanliness, staff & service, property conditions & facilities
First time in the area. I had heard this was the best place to stay in town and they were right! Location: 1 block off the main street. Walking distance to everything and still quiet. Innkeepers: very cool couple that own / run the place. Husband is the chef, wife runs the front desk and the bar. Makes a great cocktail. Restaurant: awesome. Had a great dinner there. Very unique menu. Chef is British, cooked on cruise ships earlier and lots of local fresh ingredients. Breakfast the next morning was lovely. Decor: traditional Carolina style yet edgy. Lobby is full of vintage mobster / movie posters and trinkets. You can tell the people behind this place are well traveled and cool. Dont stay anywhere else in Hendersonville.
Stayed 1 night in Apr 2023
Response from Chef Michael on 4 Apr 2023
Thank you Tony for those wonderful words. We are so happy that you enjoyed your stay here at The Henderson and we look forward to having you stay with us again soon.

4/10 Poor

Kimberly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
i expected the property due to it's age to be antique like but it bordered on tacky. We were asked not to run the electric floor heater at the same time as the hair dryer or we would blow a fuse. The toilet seat was loose and uncomfortable. The decorations were lacking in taste it was a hodge podge of thrown together pieces in the yard. The room advertised it had a TV and the definition of a TV was a monitor about the size of a computer monitor. We were there to celebrate our 44th wedding anniversary a weekend that we cannot get back. Downtown Hendersonville did not disappoint but we were forced to spend the evening in a sports bar rather than the room that we rented to watch our sports team play their championship game. Our plans were to watch in our room.
Stayed 1 night in Dec 2022
Response from Chef Michael on 9 Dec 2022
Hello Kimberly, I am sorry that we didn't meet your expectations on your recent visit. I do have to say that this is a disappointing review and came as quite a shock as you said that everything was wonderful, I wish that you would have told us about the loose toilet seat as we could have fixed that immediately. As you mentioned the Inn is old (102 years to be exact) this is why we mention the electric as the heaters do take quite a bit of power and we like to be transparent with our guests. The Christmas decorations have won the best decorated business in Henderson County and although not to everyone's taste the inflatable Santa and Grinch are primarily there for a venue for story telling for local disabled and disadvantaged kids who don't have a chance to get to other places. The look on their faces with hot coco and cookies is something that we look forward to every year, this may come across as tacky but we wouldn't have it any other way.As for the TV in the room, we don't focus on the size of the televisions as most people come to the mountains of Western North Carolina to enjoy the natural beauty of the area.The size of the TV and pictures of our holiday decorations are clearly shown on our website, we are an honest Mom and Pop business and not trying to be anything that we are not, we are not the Biltmore.Again, we are sorry that we didn't meet your expectations.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place in Hendersonville
Perfect location, walk right to main st (1 block away) or the Tavern across the street. The Henderson is lovely, the hosts are great, and the food was outstanding. Highly recommended!
Stayed 2 nights in Nov 2022
Response from Chef Michael on 14 Nov 2022
Thank you Daniel, we are so happy that you enjoyed your stay with us and our great location and even better food! We look forward to hosing you again soon.

2/10 Terrible

robert

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel was in poor shape. It is an old historic hotel but it has not been matained at all. Toilet did not work. Had to unplug heater to use hair dryer.
Stayed 2 nights in Oct 2022
Response from Chef Michael on 22 Apr 2024
We are sorry that we didn't meet your expectations this time, Robert. In a building over 100 years old sometimes things break. If you would have let us know we would have fixed it or moved you to another room.

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite in every way!
Stayed 5 nights in May 2022

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were looking for a place to stay in Hendersonville that wasn't A typical hotel and we found the perfect place. The owners were super cool! The staff was awesome! The Henderson has a lot of character, clean, comfortable and great drinks:) We will definitely stay there again.
Stayed 1 night in Apr 2022
Response from Chef Michael on 4 May 2022
Thank you so much for those kind words Melanie, we are so happy you chose an Inn with character and a pretty good Mixologist too! We enjoyed having you in our home and we look forward to seeing you again soon.

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love the food, the ambiance and being in walking distance to Main Street. Probably best though is the feeling of friendship and family each time we return.
Stayed 1 night in Apr 2022
Response from Chef Michael on 18 Apr 2022
Thank you Teresa, it's such a pleasure having you in our home.

4/10 Poor

Robin

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointed
Advertised having restaurant and bar on site. Both were closed. No hot water in room. So, no shower was taken. Downstairs for breakfast the area was terribly cold. We will not return.
Stayed 1 night in Feb 2022
Response from Chef Michael on 21 Feb 2022
Our restaurant hours are clearly stated on our website, we do not open on a Sunday night. There is plenty of hot water if you use the correct faucet. The lobby is regulated at 72 degrees.

10/10 Excellent

AMBER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
We had a wonderful time. Everyone was so nice and accommodating. We will differently be back.
Stayed 2 nights in Nov 2021
Response from Chef Michael on 29 Nov 2021
Thank you Amber, we are so happy that you enjoyed your stay and we look forward to seeing you again soon.

8/10 Good

Daniel, Iowa City

Travelled with partner
Liked: Cleanliness, staff & service
Wonderfully friendly owners and staff. Our room was a little dark. Otherwise very pleasant experience.
Stayed 2 nights in Oct 2021
Response from Chef Michael on 5 Oct 2021
Thank you Daniel, we look forward to seeing you again and for you to stay in a room with more natural light!

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly innkeepers. The property has a lot of charm helped by the fact that it leans into its historical status. Very walkable to several restaurants in town and its a short drive from great hiking destinations.
Stayed 3 nights in Sep 2021
Response from Chef Michael on 22 Sept 2021
Thank you Tara, it was a pleasure having in our home and that you enjoyed our historic Inn and wonderful locations.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located an easy walk from downtown Hendersonville, The Henderson is a beautiful bed and breakfast that I cannot wait to visit again! We loved our stay at The Henderson. From the very beginning of my experience Jeanne was beyond helpful and welcoming. Breakfast was fantastic every morning and I really appreciated the honey from their own bee hives served with my tea.
Stayed 3 nights in Aug 2021
Response from Chef Michael on 22 Aug 2021
Thank you so much for these kind words, our bees are producing some great honey this year. We are so happy that you enjoyed your stay and our location with the ease of exploring downtown and of course our food. We look forward to seeing you again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here twice in the last year and it's been a great experience both times. The owners made us feel so welcome. The food is incredible and it is close to town. Highly recommended.
Stayed 2 nights in Aug 2021
Response from Chef Michael on 17 Aug 2021
Thank you so much, we are so happy that you enjoyed our location and food.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great getaway.
Stayed 2 nights in Jul 2021
Response from Chef Michael on 17 Aug 2021
Thank you.

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The owners were super friendly and made you feel very welcomed. The location is excellent, right in downtown and the breakfast both days we stayed was amazing!! the only reason we didn't have dinner at the restaurant was because we wanted to walk around town more. Highly recommend this place.
Stayed 2 nights in Jul 2021
Response from Chef Michael on 8 Jul 2021
Thank you Karen, we really enjoyed having you in our home, next time you come you have to stay for dinner!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday celebration
The building was built in 1919 old but very clean and comfortable. The food at their restaurant was amazing. We will definitely visit again. Very pleasant owners made us feel at home.
Stayed 1 night in Jun 2021
Response from Chef Michael on 25 Jun 2021
Thank you Stacy, it was a pleasure having you stay in our home and we are so happy that you enjoyed our restaurant. Please come again to visit soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming b&b . friendly welcoming owners. Would go back!!
Stayed 2 nights in May 2021
Response from Michael Gilligan on 18 May 2021
Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2021
Response from Chef Michael on 18 May 2021
Thank you.

10/10 Excellent

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were in NC for a mountain biking trip. Only planned to stay one night, but when we realized how close to everything and how cool the Hotel is, we stayed an extra day. Be sure to visit the 3rd floor.
Stayed 1 night in Apr 2021
Response from Michael Gilligan on 18 May 2021
Thank you, we are so happy that you had a chance to enjoy our home. We look forward to seeing you again in the future.

10/10 Excellent

todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2021
Response from The Henderson on 15 Apr 2021
Thank you.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay at the Henderson
We enjoyed our stay. Great location to shops and restaurants. The hotel was very clean and the staff was friendly.
Stayed 1 night in Mar 2021
Response from Owner on 14 Mar 2021
Thank you Richard, we are so happy that you enjoyed your stay with us and took advantage of our great location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Chris, Lake Wylie, SC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to local restaurants and wineries. Solid breakfast.
Stayed 1 night in Sep 2020
Response from Chef Michael on 8 Sept 2020
Thank you Chris, we are so happy that you enjoyed our perfect location and gourmet breakfast, we hope to see you again soon.

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples getaway destination
Jeanine and Michael are great hosts. We were offered a different menu for breakfast every morning and everything we had was fantastic. We also ate one night at their restaurant, Harvey's and it was one of the best meals we had in Hendersonville. We were seated outside on their wrap around porch. We had plenty of room between tables and all servers wore masks the entire time. We felt very safe and comfortable. They offered recommendations on places to go, like Dupont and Pisgah for hikes. The room was well decorated and clean. We look forward to staying again.
Stayed 5 nights in Aug 2020
Response from MG on 23 Aug 2020
Thank you Luke for those kind words, we are so happy that you enjoyed your stay with us and got to experience Harvey's. We look forward to you coming back soon.

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020
Response from Michael on 12 Feb 2020
Thank you.

10/10 Excellent

JRM, GA

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the owners...the overall feel/charm of the building itself...the fact that our dog is treated as well as a human guest...the little coffee/tea stations on each floor...the bar...and the restaurant, "Harvey's" is fantastic.
Stayed 2 nights in Dec 2019
Response from The Henderson on 19 Dec 2019
Thank you for those kind words, we pride ourselves on being pet friendly and we are of course proud of our restaurant Harvey's.

10/10 Excellent

Robert

Stayed 2 nights in Nov 2019

10/10 Excellent

Carillon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B in an historic inn
We stayed over Thanksgiving and had an excellent dinner at Harveys, which is part of the B&B. The breakfasts were delicious and there were always two choices. There was also coffee available on all 3 floors. The hosts were welcoming and the location was a short walk to Main Street.
Stayed 3 nights in Nov 2019
Response from Michael on 1 Dec 2019
Thank you for your kind words and we are happy that you got to experience Harvey's restaurant.

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from The Henderson on 4 Dec 2019
Thank you Jeff, I am happy that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere is great. The owners make you feel welcome. The food was excellent and the room was comfortable and had everything we needed.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing..... Michael his bride and wonderful staff made our visit special. Many thanks and we’ll be talking about you and The Henderson for a time to come Marty and Joann NYC
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

8/10 Good

Gail

Liked: Staff & service
The Henderson is a 100 year old building with beautiful wood floors & trims. Our room was spacious, well kept with comfortable rustic bed. A wardrobe sufficed as closet space. Rocking chairs on wrap around porch were popular, as were iron tables & chairs. Parking behind was.limited, but no problem p AZ parking at curb. Breakfast was 2 choices, servings adequate, food well prepared & tasty. It was a great accommodation.
Stayed 1 night in Jul 2019