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Reviews of Skarsnuten Hotel

3.5 out of 5
Skarsnuten Hotel
Holdeskarvegen, Hemsedal, Viken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 72 reviews" "
Rating 8 - Good. 18 out of 72 reviews" "
Rating 6 - Okay. 7 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hazel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shame about the staff training
Amazing hotel, very badly let down by the staff. There is absolutely no attention to detail. They are all lovely but they tell you as little as possible unless you ask. No offer of ski lockers, ski passes, spa info etc. Dining room has amazing views but again no attention to detail. Eg.. ordered a dessert for sharing & it arrived with no plates, no cutlery. You have to ask for absolutely everything which I wouldn’t mind if I was in a low budget accommodation which this is not. I would stay again purely for the ski in ski out access and views.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prefect mountain views
Incredible views, better if you get a room looking into the valley. If you get a room with a tub, you'll have to take a big step to get in. Great food with an international staff. If your planning to ski, rent them from the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Marc

Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Very bad first impression
The staff was helpful with a reservation for a dinner but completely failed when I asked for a breakfast to go as we had to leave at 7:30 AM and the breakfast buffet was not open yet. I got an excuse that the chef was late for work and couldn’t prepare anything… apart from that the hotel didn’t upgrade us even though I’m a gold member and there was availability.
Stayed 1 night in Jun 2023

10/10 Excellent

Gro Ramberg

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Tanja Pilgaar

Liked: Property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Jan Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
«Eagles nest» in Hemsedal
Recently refurbished to high standards. Lovely new rooms, good dinner service (a little bit on the pricy side) great breakfast and stunning views.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
101% - just what I needed
I stayed at many hotels - Good times, Bad times... you know Ive had my share... This was a true pleasure from start to finish. You get "all smiles A+ service, all the way" from a young crew who is on their tip of their toes to help - 24/7 (I tested just that). Hotel facilities in the high end, view = perfect, SPA = excellent, food and drinkz = spot on. 101% excellent review from my side. See you in 340 days ladies and gents :)
Stayed 3 nights in Jan 2024

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tia Melissa Garshol

Stayed 2 nights in Jan 2024

10/10 Excellent

Fay Frugård

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Kardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Asgeir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alpinhelg med utsikt over Hemsdal
Et fantastisk hotell med en nydelig beliggenhet over Hemsedal, og perfekt for alpinhelgen. Ski inn og ut, samt spa. Pluss at mat og vin er høy restaurant kvalitet.
Stayed 2 nights in Jan 2024

8/10 Good

Clemens

Liked: Cleanliness, property conditions & facilities, room comfort
Hotell rett ved skibakken, så super beliggenhet. Ansatte i resepsjon behjelpelige, men kunne vært mer imøtekommende. Frokost helt OK, litt lite utvalg
Stayed 1 night in Dec 2023

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous view and exceptional comfort
Everything was exceptional. Never slept in a more softer bed than here and had the best nights sleep with a gorgeous view! Would be nice with a little bit more warm options (vegetarian for example) during breakfast, but otherwise very nice as well!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flott hotell med fantastisk utsikt
Hadde booket stor suite - imponert over standard og utsikt. Flott hotell som vi gjerne reiser tilbake til. Det kunne med fordel vært flere knagger på baderommet. Det samme gjelder bedre glutenfritt utvalg til frokost - det var litt nedtur.
Stayed 2 nights in Nov 2023

10/10 Excellent

Morten

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Inger-Lill

Stayed 1 night in Oct 2023

10/10 Excellent

Per Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Ole-Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Et fint hotel, men mangler en del info når det kommet til merkostnader som påfallet prisen når en ankommer. Videre ser en påfallende etterslep på vedlikehold. Laber frokost, lite utvalg.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bjørn Erik

Stayed 1 night in Sep 2023

10/10 Excellent

Ole- Christian

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nydelig opphold
Stort og fine rom. Gjerne litt utdypende info om spa ( Ble litt forvirret når det også var morgenkåper på rommet. Nydelig middag og vin. Gikk tom for dessert
Stayed 1 night in Sep 2023

10/10 Excellent

Einar

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Joe-Helge

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Carl Morten

Stayed 1 night in Jul 2023

10/10 Excellent

Kim-Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Perlita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & clean hotel
I love the toilet tings
Stayed 1 night in May 2023

6/10 Okay

Melissa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stor minus for svært dårlig service
Utrolig dårlig service, både i resepsjonen og i restauranten. Ingen kunne svare på noe som helst som hadde med ski og vinteraktiviteter, og det var ikke snakk om noe hyggelig oppfølging etter store forsinkelser i restaurant i forbindelse med bursdagsfeiring. Veldig synd at den dårlige servicen og den sure betjening dro ned helhetsopplevelsen på et ellers flott hotell med fantastisk utsikt
Stayed 2 nights in Feb 2023

10/10 Excellent

Caroline

Stayed 3 nights in Apr 2023

8/10 Good

Mariken

Liked: Property conditions & facilities, room comfort
Påsketur til Hemsedal
Spa skulle vært inkludert. Rommene er kjempedeilige♡ God mat og drikke, frokosten er himmelsk♡ God komfort og deilig med ski in-heis hjem😊
Stayed 2 nights in Apr 2023

8/10 Good

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super trevligt hotell med kanonläge. Bra mat och trevlig vinlista. Supernöjda med vistelsen med våra vänner.
Stayed 3 nights in Mar 2023

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi är supernöjda! Fantastiskt fint läge! Trevlig och hjälpsam personal. Fint rum med utsikt över fjällen och jätteskön säng. God frukost och god mat i restaurangen (men dyra priser som det är i Norge).
Stayed 4 nights in Mar 2023

10/10 Excellent

Karin

Stayed 1 night in Mar 2023

10/10 Excellent

Leif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Härligt hotell som har bästa läge i anläggningen. Städningen var ok men kan bli bättre. Servicen på restauranten är oregelbunden.
Stayed 4 nights in Mar 2023

10/10 Excellent

Jane Aisling

Stayed 2 nights in Mar 2023

8/10 Good

Roger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Kristine

Stayed 1 night in Feb 2023

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotellet som mangler kundeservice
Skarsnuten hotell var inntil nylig veldig slitent etter mange år i drift. Nå er det åpnet en kraftig utvidelse og det er bra. Standard på ny del er meget bra, men det er et par ting ift service som hotellet bør merke seg. Innsjekking kl 17 er veeeldig sent. Rommet årt - Vi mottok ved ankomst INGEN informasjon om (vi måtte stille alle spørsmål selv): ** Åpningstider for frokost i restauranten ** Internetttilgang ** Skioppbevaring /skirom ** Betalt parkering utendørs Det er også spesielt at hotellet ikke har fikset rommet til kl 16 på ettermiddagen. Da var vi på rommet igjen, og de slapp å bruke tid på vårt rom.
Stayed 3 nights in Feb 2023

6/10 Okay

Øyvind

Travelled with family
Stayed 1 night in Feb 2023